Hotelogix Alternatives: 5 Best Hotel PMS Software Options

You looked at Hotelogix. You may have run the demo. Now you're not sure it's the right fit.

Maybe the reporting doesn't go deep enough for your revenue manager. Maybe the group booking workflow requires too many manual steps. Maybe the support has been slower to respond than you need during a busy check-in period. Or maybe you've scaled past what Hotelogix was built for and need a platform that grows with you.

Whatever the reason, the question is the same: which hotel PMS is actually built for properties at your stage - one that handles complex operations, delivers reliable real-time data, and comes with a support team that understands hotel operations from the inside?

This article covers five Hotelogix alternatives worth a serious evaluation. For each one, you'll get what it does well, where it falls short, and which type of property it suits best.

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What Is Hotelogix?

Hotelogix is a cloud-based hotel management system built for independent hotels, small hotel groups, and budget accommodations. It combines a PMS, channel manager, booking engine, and reporting in a single platform and connects to a broad range of OTAs. The company is based in India and has built its user base primarily across Asia Pacific, the Middle East, and parts of North America.

Hotelogix is competitive on price and accessible to set up, which has made it a popular choice for properties switching away from legacy on-premise systems. Its strength is simplicity - a hotel with limited technical resources can get operational quickly without a complex configuration process.

Its ceiling is lower than some alternatives, though. Reporting is functional but not deep enough for properties that need custom flash reports and granular RevPAR analysis. Group booking management handles basic blocks but struggles with split billing and complex folio configurations. Support response times draw consistent criticism in reviews from North American and European users, particularly when issues arise outside business hours in the vendor's home time zone. And as hotels scale - adding rooms, adding rate complexity, adding group business - the platform shows strain that requires workarounds.

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What To Look For In A Hotelogix Alternative

Before you compare products, be clear on what your operation actually needs. The wrong PMS costs more than its monthly fee - it costs your team hours every week and your guests a worse experience.

Full PMS functionality: The platform must handle reservations, front desk operations, housekeeping, billing, and financial reporting from one interface. Systems that fill core gaps with third-party tools add cost and create data fragmentation across your operation.

Real-time two-way channel manager sync: Rates and availability must update in both directions in real time - from the PMS out to OTAs, and from OTAs back into the PMS. One-way pushes cause overbookings. Delayed syncs create rate parity violations. A proper hotel channel manager handles both directions without a lag window.

Commission-free direct booking engine: OTA commissions typically run between 15% and 25% per booking. Every reservation made directly through your hotel's own website avoids that cost entirely. Your hotel booking engine needs to be fast, mobile-ready, and embedded into your site without friction.

Group booking management: If your property handles group reservations - weddings, corporate accounts, sports teams, or tour groups - your PMS needs to manage custom billing rules, shared folios, and individual check-in within the same block. Most platforms handle basic group logic. Few handle complex group scenarios without manual workarounds.

Reporting depth: RevPAR, ADR, occupancy, and daily revenue need to be available on demand - not compiled overnight or exported to a spreadsheet for analysis. Hotel reporting software that runs in real time lets your revenue manager make pricing decisions while those decisions still matter.

24/7 live support in your time zone: Hotel operations run around the clock. A folio dispute at 11pm on a Saturday needs a person, not a ticketing system. Before you sign a contract, verify that the platform you choose offers live support when your operation actually needs it.

Predictable flat pricing: Per-room or per-module pricing sounds simple until you add rooms, add features, or have a strong occupancy month. Ask for a total cost-of-ownership estimate based on your property size, your OTA volume, and the modules you'll actually use. Compare that number against the headline monthly fee.

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The 5 Best Hotelogix Alternatives

Hotelogix works for small properties that need an affordable entry into cloud PMS. But its reporting ceiling, group booking limitations, and support coverage gaps push many hotels to look elsewhere as they scale. Here are five Hotelogix alternatives worth evaluating: roommaster, Mews, Cloudbeds, Little Hotelier, and RoomRaccoon.

1. roommaster

roommaster is a cloud-based hotel management platform built for independent hotels, boutique properties, motels, resorts, B&Bs, and hotel groups. With 30 years in the hospitality industry and a team with 125+ years of combined hotel management experience, roommaster is trusted by thousands of hotels worldwide.

The platform covers the full operational stack: property management, channel manager, booking engine, revenue management, payments, housekeeping, front desk software, guest engagement tools, a guest app, an AI voice concierge that recovers revenue lost to missed phone calls, and a website builder - all from one platform.

Where roommaster stands apart from Hotelogix most clearly is on three dimensions: reporting depth, group booking management, and support quality. Hotelogix delivers functional basics. roommaster delivers a fully operational platform built by people who have run hotels - not just built software for them. That difference shows up in feature decisions that match real front desk workflows, reporting that revenue managers can actually use, and a support team that understands what a folio dispute means at 7am on a Monday morning.

The group booking capability is a particular differentiator. Wedding blocks with split billing, corporate accounts with individual folios, sports team check-ins with a shared master account - these scenarios sit natively in roommaster's core platform without requiring additional modules or workarounds that slow your team down.

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Key features of roommaster

Reservation management: Manage all bookings from a single dashboard with real-time sync across your channel manager and booking engine. A color-coded calendar shows room availability and housekeeping status at a glance, so front desk staff have the full picture without switching screens mid-conversation with a guest.

Channel manager with two-way sync: roommaster's hotel channel manager pushes rates and availability to hundreds of OTAs in real time. New reservations pull back into the PMS automatically. No manual update step. No lag window. No overbooking risk from a delayed sync that Hotelogix users sometimes encounter during high-volume periods.

Commission-free booking engine: The roommaster booking engine converts your website visitors into direct bookings without OTA commission. It supports upsell options at checkout, custom rate rules for loyalty guests and corporate accounts, and embedded payment processing so guests complete the full transaction without leaving your site.

Group bookings: Set custom rules for group blocks, enable direct booking for individual group members, manage shared and split folios, and access group-specific reporting to track pickup against contracted room blocks. This is a genuine capability gap between roommaster and Hotelogix for any hotel running regular event or corporate group business.

Revenue management: roommaster includes built-in yield management with automated rate optimization and comprehensive analytics. For hotels that want AI-driven pricing decisions, ampliphi - which integrates with roommaster - adds machine-learning revenue optimization on top of the core platform.

roommaster Payments: Process transactions at the front desk and through back-office billing from the same interface. Digital Registration with guest signature capture speeds up check-in. Advanced EMV terminals reduce manual entry errors.

Housekeeping software: Assign rooms, track cleaning status in real time, and sync housekeeping completion with front desk availability updates automatically. Room status changes the moment a room is cleared - not at the next manual refresh.

Guest engagement software: Automate pre-arrival messages, in-stay communications, and post-departure follow-ups. Store guest preferences and stay history in profiles your front desk accesses at check-in - so a returning guest feels recognized without your team needing to remember manually.

Hotel front desk software: Check in and out, manage folios, handle walk-ins, and process payments from a single interface that new staff learn quickly - without weeks of training or a knowledge base lookup for every task.

270+ built-in reports: Daily flash reports, custom financial summaries, ADR and RevPAR tracking, and advanced analytics available on demand. Build reports against your specific KPIs without exporting data to a spreadsheet for every weekly review.

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Pros of roommaster

Reporting depth: 270+ reports available on demand, including custom financial reports your revenue manager can build without IT support. This is a meaningful step up from Hotelogix's functional-but-limited reporting layer.

Group booking capability: The platform handles complex group blocks better than any other alternative in this comparison - a genuine differentiator for hotels with regular wedding, corporate, or tour group business.

Support quality: The roommaster support team comes from hospitality backgrounds. When you call with a front desk issue, you're speaking to someone who understands the operational context of the problem - not just the software.

30+ years of industry experience: The platform reflects three decades of working directly with independent hoteliers. That institutional knowledge shows in feature decisions built around real workflows, not software assumptions.

Flat, predictable pricing: Unlike Hotelogix's per-room model, roommaster pricing is property-based and predictable. No surprise fee increases during a strong occupancy month or when you add room types.

Cloud-based and modern: Access the full platform from any browser on any device. Automatic updates mean you're always on the current version without IT maintenance windows.

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Cons of roommaster

Visual room map: The room map is functional but less graphically detailed than some newer entrants. For properties that rely heavily on floor plan-based views, this is worth reviewing in the demo.

Interface modernization: Some workflows reflect older UI patterns. Active development has addressed many of these, and updates continue. Properties that run thorough demos tend to find the substance outweighs the aesthetic gap.

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Pricing

Contact roommaster for pricing based on your property size and requirements.

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Who it suits best

Independent hotels, boutique properties, motels, B&Bs, resorts, and hotel groups that need a full-stack platform with real reporting depth, strong group booking support, predictable pricing, and 24/7 live support from people who understand hotel operations.

If you're managing a growing property and your current system makes reporting harder than it should be - or your support window doesn't align with when things actually go wrong - roommaster closes both gaps without requiring a stack of add-ons. Your team spends less time working around the software and more time running the hotel. Book a demo to see how it handles your specific workflows.

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2. Mews

Mews is a cloud-native hospitality platform with a strong emphasis on modern UI, guest-facing automation, and a marketplace of third-party integrations. It's well-regarded among design-led boutique hotels and has a strong presence in Europe and among urban lifestyle properties.

Against Hotelogix, Mews is a clear step up in interface quality and guest experience tooling. Where Hotelogix competes on price and accessibility, Mews competes on surface polish and automation capability. A hotel that has outgrown Hotelogix's simplicity and wants a more modern-feeling platform will find Mews compelling.

The trade-offs are real, though. Mews sits at the premium end of the pricing spectrum, which makes total cost of ownership a genuine consideration for independent hotels with tighter margins. Group booking management is not a Mews strength - complex block management, split billing, and event-based reservations require workarounds similar to Hotelogix. And reporting depth is moderate, which means hotels with serious revenue management workflows often need to integrate a third-party analytics tool.

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Key features of Mews

Guest journey automation: Pre-arrival, in-stay, and post-departure touchpoints are automated and configurable with custom content and timing rules.

Digital check-in and mobile key: Guests complete check-in before arrival and access their room via mobile key without stopping at the front desk - a genuine improvement over Hotelogix's more traditional front desk workflow.

Integration marketplace: A broad third-party library covering revenue management, guest messaging, POS systems, and ancillary revenue tools.

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Pros of Mews

Interface quality: Mews has one of the more polished interfaces in the hotel PMS category. Staff tend to learn it faster than older-looking systems, which matters for properties with high turnover.

Guest experience focus: Digital check-in, mobile key access, and automated guest communication are well-executed and tightly integrated - not bolted on as an afterthought.

Cloud-native architecture: Built from the ground up for cloud delivery with faster update cycles and reliable uptime.

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Cons of Mews

Price point: Mews is one of the more expensive options in this category. For independent hotels switching from Hotelogix's lower price point, the cost jump is significant.

Group bookings: Like Hotelogix, Mews is not optimized for complex group block management. Properties running regular event or corporate group business will hit the same walls.

Reporting depth: Built-in analytics are moderate. Hotels that need granular daily flash reports and custom financial summaries often need a third-party integration to fill the gap.

Support model: Mews support is primarily business hours, with limited live coverage outside standard windows. Properties switching from Hotelogix because of support limitations may not find a material improvement here.

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Pricing

Contact for pricing.

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Who it suits best

Design-led boutique hotels with a guest experience-first philosophy, sufficient budget for a premium platform, and limited reliance on complex group bookings or deep revenue reporting.

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3. Cloudbeds

Cloudbeds is one of the most widely used hotel management platforms globally, combining a PMS, channel manager, booking engine, and analytics in a single platform. It has an extensive OTA connection library and a large marketplace of third-party integrations, which makes it a common shortlist choice for distribution-heavy properties.

Against Hotelogix, Cloudbeds offers broader OTA connectivity and stronger multi-property management capability. For a property that has outgrown Hotelogix's channel management and needs more distribution reach, Cloudbeds closes that gap with a larger connection network and more established OTA relationships.

The consistent trade-offs are performance under high load, ticket-based support with longer response windows, and limited group booking depth. Properties switching from Hotelogix because of support response time may find Cloudbeds solves the distribution problem without solving the support problem.

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Key features of Cloudbeds

OTA distribution: Connects to a wide range of OTAs and manages rate and availability sync across the full distribution network in real time.

Multi-property management: Hotels managing multiple properties can do so from one account without separate logins for each location.

Third-party integrations: A large integration marketplace covering revenue management, guest messaging, CRM, and ancillary services.

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Pros of Cloudbeds

Distribution breadth: The volume of OTA connections is among the larger in the category - a genuine advantage for properties where OTA-driven demand is the primary revenue source.

Multi-property capability: Cloudbeds handles multi-property portfolios more cleanly than Hotelogix, which suits hotel groups managing multiple locations from a single operations team.

Market recognition: Cloudbeds has strong global name recognition, which means more staff arrive having used it before and more third-party vendors have built native integrations for it.

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Cons of Cloudbeds

Performance under load: System lag and slower response times during peak booking periods are a reported pattern. For front desk staff managing simultaneous check-ins and incoming reservations, this creates real operational friction.

Support responsiveness: Ticket-based support with slower response windows is a common complaint, particularly for time-sensitive operational issues during high-occupancy periods.

Group booking limitations: Managing complex group blocks, split billing, and event-based reservations requires manual workarounds. Not a meaningful improvement on Hotelogix in this specific area.

Pricing complexity: Module-based pricing means the headline cost rises as you add functionality. Total cost of ownership is harder to predict than a flat property-based model.

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Pricing

Contact for pricing.

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Who it suits best

Properties that prioritize OTA distribution breadth and multi-property management, and can accept some performance trade-offs in exchange for a large integration ecosystem.

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4. Little Hotelier

Little Hotelier is a hotel management platform built for small accommodation providers - B&Bs, guesthouses, and properties that need basic PMS, booking engine, and channel manager functionality in one place. It's owned by SiteMinder and sits at the affordable end of the pricing spectrum, making it a natural comparison point against Hotelogix's entry-level positioning.

Against Hotelogix, Little Hotelier is simpler to set up and simpler to run day to day. Where Hotelogix can still present a learning curve for small properties with no dedicated front office manager, Little Hotelier removes most of that friction. The interface is clean and tasks take fewer clicks.

The ceiling is low, though. Reporting is basic. Group bookings are minimal. Revenue management tools are not available. Properties that outgrow Hotelogix will outgrow Little Hotelier faster. The transition to a more capable system at that point - when the business is busier and the stakes are higher - is more disruptive than starting with a more capable platform from the beginning.

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Key features of Little Hotelier

Booking engine: A commission-free direct booking widget embedded on your hotel website, integrated with the PMS and channel manager.

Channel manager: Connects to OTAs and manages availability sync across channels from one screen.

Front desk calendar: A unified reservation view that shows all bookings and allows staff to create, modify, and cancel reservations from a single interface.

Automated guest communication: Basic email confirmations and pre-arrival messages triggered automatically by reservation events.

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Pros of Little Hotelier

Affordable entry point: Little Hotelier starts below most all-in-one competitors, making it accessible for properties that need to keep initial costs low.

Simple setup: Configuration is straightforward and doesn't require IT support or extended onboarding time. A small property can be operational within a day.

SiteMinder distribution: As part of the SiteMinder ecosystem, Little Hotelier benefits from a broad OTA connection network that Hotelogix matches but doesn't clearly exceed.

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Cons of Little Hotelier

Limited scalability: Properties adding rooms, rate complexity, or group business find the platform too constrained. Growth means a disruptive switch at the worst possible time.

Reporting gaps: Daily flash reports, custom financial summaries, and granular RevPAR analytics are not available at the depth a revenue-conscious property needs.

Group bookings: Group block management is minimal. Any property with event or corporate group business will hit this ceiling quickly.

Cost creep: Some users report that costs rise faster than expected as rooms and features are added, eroding the initial pricing advantage over Hotelogix.

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Pricing

Contact for pricing.

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Who it suits best

Small B&Bs, guesthouses, and entry-level accommodation providers that need basic all-in-one functionality at a low cost and are not yet managing the volume or complexity that requires deep reporting or group management.

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5. RoomRaccoon

RoomRaccoon is a cloud-based all-in-one hotel management system built for independent hotels and boutique properties. It combines a PMS, channel manager, booking engine, and revenue management in one platform with a strong focus on automation and direct booking conversion. The company has its roots in Europe but has expanded across North America and other markets.

Against Hotelogix, RoomRaccoon's primary advantage is automation depth and a more modern guest-facing experience. Hotelogix gets your property operational at a low cost. RoomRaccoon pushes further on automated upselling, direct booking optimization, and revenue tools built into the core platform rather than requiring a third-party integration.

The trade-offs include a higher price point than Hotelogix, a support model that is primarily business-hours and ticket-based, and group booking management that handles moderate complexity but not the deep block management that hotel groups with regular event business need.

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Key features of RoomRaccoon

Automated upselling: The system prompts guests with upgrade and ancillary offers before and during the stay, automatically triggered by reservation data without front desk involvement.

Revenue management: Built-in rate intelligence tracks competitor pricing and market demand signals to suggest rate adjustments, giving smaller properties access to basic yield management without a standalone RMS.

Direct booking tools: An optimized booking engine with conversion-focused design and integrated payment processing supports direct booking growth without heavy reliance on OTA volume.

Housekeeping management: A digital housekeeping module assigns rooms, tracks cleaning status, and updates availability in real time across the front desk view.

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Pros of RoomRaccoon

Automation depth: RoomRaccoon's automated upselling, pre-arrival communication, and payment processing reduce manual touchpoints across the guest journey - more so than Hotelogix out of the box.

Modern interface: Clean, well-designed UI that front desk staff adapt to quickly. A step up from Hotelogix in terms of visual design and navigation logic.

Revenue tools included: Basic rate intelligence and revenue management are built into the platform, whereas Hotelogix requires a third-party integration to reach the same capability.

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Cons of RoomRaccoon

Group booking limitations: RoomRaccoon handles moderate group scenarios but not the complex split billing and multi-folio management that hotel groups with event business require.

Support model: Primarily ticket-based with business-hours coverage. Properties that need live phone support outside standard hours will find this a gap.

Price point: Higher than Hotelogix, which means the value comparison depends on whether the automation depth and revenue tools justify the cost difference for your specific property.

North American onboarding: RoomRaccoon's strongest operational knowledge and onboarding experience sits in Europe. North American properties sometimes report a slower onboarding process as a result.

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Pricing

Contact for pricing.

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Who it suits best

Independent boutique hotels and small hotel groups in Europe or North America that have outgrown Hotelogix's basics and want automation depth, modern design, and built-in revenue tools - but don't run heavy group business.

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Why Choose roommaster As The Best Hotelogix Alternative?

roommaster gives independent hoteliers full operational control without complexity. It simplifies daily workflows, eliminates manual reporting tasks, handles group business that other platforms can't, and comes with a support team built from real hotel operations experience - not a ticketing queue.

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Bottom Line

Hotelogix is a solid entry point for properties switching from a legacy on-premise system to the cloud. At that stage, its accessible setup and competitive price make sense. But as properties grow - adding rooms, adding rate complexity, adding group business, adding a revenue manager who needs real data - Hotelogix's ceiling becomes visible. Reporting depth, group booking management, and support coverage are where most hotels find the platform first shows its limits.

roommaster is the strongest option for independent hotels and mid-market properties that need full operational depth, real group management capability, reporting that revenue managers can actually use, and a support team that picks up the phone when something breaks at an inconvenient hour. Mews fits design-led boutiques with a guest experience-first philosophy and a European focus. Cloudbeds suits distribution-heavy multi-property operators who need broad OTA reach. Little Hotelier works for small properties that need basic functionality at the lowest entry cost. RoomRaccoon is the right fit for boutique properties in Europe or North America that want automation depth and a modern interface without heavy group booking requirements.

The right PMS is the one that fits how your operation actually runs - not the one with the lowest headline price or the most familiar name on a comparison list. The daily operational reality matters more than any feature checklist.

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Frequently Asked Questions

What is the best Hotelogix alternative for independent hotels?

roommaster is the strongest alternative for independent hotels that need a full-stack PMS with real depth across group bookings, reporting, revenue management, and 24/7 live support. It's built by people with real hotel operations experience and backed by 30 years in the hospitality industry. For smaller properties that need to keep costs at Hotelogix's entry level, Little Hotelier is the most accessible basic option.

Why do hoteliers look for Hotelogix alternatives?

Three reasons come up consistently. First, reporting is functional but not deep enough for properties with a serious revenue management workflow - custom flash reports and granular RevPAR analysis are limited. Second, group booking management handles basic blocks but struggles with split billing and complex folio configurations. Third, support response times draw criticism from North American and European users who need a live response outside of Hotelogix's standard business hour windows.

Which Hotelogix alternative handles group bookings best?

roommaster handles group bookings more completely than any other alternative in this comparison. Custom billing rules, shared and split folios, direct booking links for individual group members, and group pickup reporting are all available within the core platform - without add-ons or manual workarounds that slow down the front desk during a busy check-in.

How long does it take to switch from Hotelogix to a new PMS?

Migration timelines vary by property size and data complexity, but most independent hotels complete the process within a few weeks. The biggest variable is how well the new vendor supports the onboarding. roommaster assigns dedicated onboarding support for migration projects, which compresses the timeline and reduces the risk of data gaps during the transition period.

What should I compare beyond price when evaluating Hotelogix alternatives?

Compare total cost of ownership, not just the monthly fee. Then compare support model and hours coverage, training requirements, time to full operational confidence, and whether the platform handles your actual daily workflows without workarounds. A system your team runs without friction is almost always more cost-effective than a cheaper system that creates manual steps across every shift.