Cloud Hotel PMS
Master Your Hotel Operations with our All-in-One Hotel Property Management System
roommaster’s cloud PMS makes operations effortless, guests happy, and revenue soar. Trusted by thousands of hoteliers, it’s the all-in-one solution to unlock your property’s full potential.
Powering thousands of hotels worldwide
Switching to roommaster was a breath of fresh air. Everything we need is right there on one screen—from check-ins to guest notes. Our front desk team doesn’t feel overwhelmed anymore, and we can actually focus on giving guests a warm, personal welcome.
roommaster has helped us offer a more seamless, personalized experience. Digital check-ins, guest preference tracking, and instant room updates make everything smoother. Guests love how quick and easy it all feels—and our review scores are showing it!
roommaster makes running Nuvo Suites so much easier, everything’s in one place, from bookings to housekeeping. It’s extremely customisable - they customised everything according to our needs.
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We’ve trusted roommaster for over 25 years. It keeps our entire hotel group running smoothly with everything we need in one easy-to-use system
How roommaster Transforms Your Hotel
Save Time with Automation
Reduce manual tasks by up to 80% with automated reservations, billing, and guest communication, freeing staff to focus on guest service.
Train Staff Effortlessly
Get your team up to speed in hours with roommaster’s intuitive interface, designed for minimal training.
Boost Revenue
Increase direct bookings by up to 20% with a commission-free booking engine and optimize pricing with real-time revenue tools.
Delight Guests
Create 5-star experiences with digital check-in, personalized upsells, and automated messaging tailored to guest preferences.
Looking for a 360 degree tool to help you manage your business?
Build a Foundation for Exceptional Operations with our Cloud Hotel Property Management System
Manage All Your Bookings in One Place, In Real Time
roommaster syncs every booking website, OTAs like Booking.com, phone calls, walk-ins into one crystal-clear system.
Real-Time Engine Updates
Seamless Room Management
Automated Confrmation Emails
Streamline Daily Operations for Effortless Management
roommaster automates core processes and ensures seamless coordination across front desk and housekeeping.
Guest Check-In/Check-Out
Speed up arrivals and departures with minimal clicks, minimizing wait times and boosting guest satisfaction.
Smart Automation
Store guest preferences and history for quick access, and automate late check-out fees or early check-in approvals to slash manual tasks.
Guest App Integration
Allow guests to check in, access room keys, and request services via the Guest App, enhancing convenience and engagement.
Make Every Guest Feel Like Royalty, No Extra Work
roommaster tracks preferences and automates communication, delivering VIP vibes without overloading your staff.
Centralized Guest Profiles
Log stay history and preferences for tailored service, building loyalty with every visit.
Automated Guest Messaging
Send pre-arrival welcomes and post-stay thanks on autopilot, keeping guests engaged with zero effort.
Personalized Experience Prompts
Offer dining or spa suggestions at check-in to enhance guest satisfaction and create memorable stays.
Join Thousands of Hotels Thriving with roommaster
Scale Your Empire with Effortless Multi-Property Tools
Grow your portfolio without headaches. roommaster centralizes control, syncs data, and keeps every property running smoothly, whether you’ve got two or twenty.
Single Sign-On for Unifed Management
Access and manage all your properties with one login, streamlining reservations, pricing, and reporting from a single dashboard.
Group-Wide Gift Card Flexibility
Offer gift cards that work across multiple hotels in your group, boosting guest loyalty and driving revenue across your portfolio.
Maximize Revenue with Smart Pricing & Booking Strategies
Boost your bottom line with tools that drive direct bookings and optimize rates. Increase direct bookings by 20% and max out RevPAR with data-driven pricing, cutting OTA fees to keep more cash in your pocket.
AI Powered Pricing Optimization
Our AI helps you adjust rates based on market trends and competitor data, maximizing RevPAR.
Flexible Rate Customization
Sets seasonal, event-based, or promotional rate plans to capture peak demand and boost profits.
Upsell Revenue Boosters
Pitch room upgrades or packages during booking to increase per-guest revenue effortlessly.
Ready to make the switch? Let’s work together.
Put RevPAR Growth on Autopilot and Manage Guest Payments Effortlessly
AI-powered pricing intelligence
Data-driven pricing intelligence that continuously monitors demand signals and market conditions to adjust your rates in real-time.
Our AI analyzes competitor rates in real-time and automatically adjusts your pricing strategy.
Automatically identify conferences, concerts, sports events, and festivals that impact your market.
Set up pricing rules and strategies that the system will follow, giving you the exact level of automation you desire.
Seamless Payments
Simplify billing and ensure secure transactions with integrated payment solutions. roommaster supports a variety of payment methods and streamlines financial operations.
PCI-compliant payment processing
Automated deposit and cancellation fee collection
Multi-currency support for international guests
Real-time transaction reporting and reconciliation
Real-Time Tools for Faster Room Turnovers
Optimize workflows, assign tasks, and track progress on the go to keep your team in sync and rooms guest-ready.
Automated task assignment
Detailed inspection checklists
Maintenance request logging
Create your perfect technology ecosystem
Connect roommaster with 100+ third-party solutions from door locks, and point of sale to accounting systems, and marketing tools, so your hotel runs like a well-oiled machine.
See how roommaster connects with your favorite tools
24/7 Available Expert Assistance When You Need It Most
Hospitality-Focused Support Specialists
Our team has extensive experience in hotel operations, ensuring they understand your business challenges
Multiple Support Channels
Get help via chat, phone, email, or our comprehensive online knowledge base
Get started with roommaster in three easy steps
01
Set up a 30-minute call with a roommaster expert.
02
See a personalized demo of what roommaster can do for you.
03
Get onboarded quickly with support from our experts and start earning revenue.
Join Thousands of Hotels Thriving with roommaster
Answers to Your Questions About roommaster
How difficult is it to switch from our current PMS to roommaster?
The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information. Most front desk staff become proficient with essential functions within a few hours of training, and we provide comprehensive support throughout the transition to ensure minimal disruption to your operations.
What kind of support do you provide after implementation?
We offer 24/7 technical support via phone, email, and chat. All clients receive access to our knowledge base with video tutorials and guides, regular training webinars for new features, and a dedicated account manager to ensure you're getting the most from your system. We also perform regular system health checks to proactively identify and resolve potential issues.
What is the connection between roommaster and innQuest?
roommaster is a product of InnQuest, its parent company, which has been a trusted name in hospitality technology for decades. Building on innQuest’s proven foundation, roommaster delivers a modernized, all-in-one Hotel PMS with enhanced features like automated reservations, a commission-free booking engine, and seamless integrations, designed to empower independent hoteliers with cutting-edge tools
Can roommaster integrate with our existing hotel technology stack?
Yes, roommaster connects with over 100 third-party hospitality systems through our marketplace, including payment processors, revenue management tools, guest communication platforms, and point-of-sale systems. Our open API architecture also allows for custom integrations tailored to your unique operational needs.
What makes roommaster different from other property management systems?
roommaster was built specifically for independent hotels, not as a scaled-down enterprise system. We focus on reducing clicks and simplifying workflows to eliminate administrative burden. Our unified platform brings together PMS, booking engine, channel manager, and payments in one system—giving independent hoteliers the operational backbone they need without unnecessary complexity or enterprise-level pricing.
How do I choose the best hotel property management system?
Choose a hotel PMS based on automation, integration, and scalability. Look for robust reservation management, seamless OTA and booking engine sync, and real-time analytics. roommaster’s Hotel PMS excels with 80% task automation, integration with 100+ third-party systems, and a commission-free booking engine, boosting direct bookings by 20% while supporting hotels, B&Bs, and rentals in 100+ countries.
What is the best property management system for an independent hotel?
roommaster’s Hotel PMS is the best for independent hotels, offering an all-in-one cloud solution tailored for efficiency. It automates reservations, syncs with 300+ OTAs, and drives 20% more direct bookings with a commission-free engine. Features like digital check-in, dynamic pricing, and 24/7 support streamline operations, making it ideal for independent hotels, motels, and B&Bs.
Can roommaster handle seasonal fluctuations in our business?
Yes, roommaster is designed for the cyclical nature of hospitality businesses. The intuitive interface means seasonal staff can be trained quickly. The system scales to accommodate fluctuations in booking volume, and our cloud infrastructure ensures performance remains consistent even during peak periods. You only pay for what you need, with flexible plan options for properties of all sizes.
What is a Property Management System?
A Property Management System (PMS) is a software solution that streamlines hotel operations by automating tasks like reservations, check-ins, billing, and reporting. It centralizes guest data, manages room inventory, and integrates with other tools to enhance efficiency and guest satisfaction. A robust PMS, like roommaster, is essential for independent hotels aiming to optimize operations and boost revenue.
What Features Are Most Important in a Hotel PMS?
Key features of a hotel PMS include:
- Reservation Management: Seamlessly handle bookings from multiple channels.
- Front Desk Operations: Simplify check-ins, check-outs, and guest requests.
- Channel Management: Sync availability and rates across OTAs in real-time.
- Reporting and Analytics: Provide insights into occupancy, revenue, and performance.
- Integration Capabilities: Connect with payment gateways, POS, and guest engagement tools.
- Cloud-Based Access: Enable remote management and scalability.
roommaster excels in these areas, offering an all-in-one platform tailored for independent hotels with intuitive workflows and robust integrations.
What Types of Properties Can Be Managed with roommaster’s Property Management Software?
roommaster is versatile, supporting a wide range of hospitality businesses, including:
- Independent hotels and boutique properties
- Bed and breakfasts
- Vacation rentals and short-term rentals
- Motels and inns
- Small to mid-sized hotel chains
Its flexible design accommodates properties of all sizes, with scalable plans and tools to manage unique operational needs.
What Are the Benefits of Using a Hotel Property Management System?
Using a hotel PMS like roommaster offers numerous advantages:
- Increased Efficiency: Automate repetitive tasks to save time for staff.
- Enhanced Guest Experience: Streamline check-ins and personalize services with guest data.
- Revenue Growth: Optimize rates and inventory with real-time analytics.
- Error Reduction: Minimize manual mistakes in bookings and billing.
- Scalability: Adapt to business growth or seasonal demands without performance issues.
roommaster’s unified platform combines PMS, booking engine, and channel manager to deliver these benefits without complexity.
Join Thousands of Hotels Thriving with roommaster
See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.
