Hotel Payment Gateway
Manage guest payments effortlessly with our hotel payment gateway
Hoteliers trust roommaster to process credit card payments, automate reconciliations, and protect against chargebacks. Your guests enjoy smoother transactions, your staff saves valuable time, and your revenue remains secure.
Powering thousands of hotels worldwide
We used to dread chargebacks—now we rarely worry. The built-in fraud screening and clear audit trails help protect our revenue and give us peace of mind.
roommaster Payments has saved our team hours every week. No more bouncing between systems—everything syncs automatically in our PMS. It’s one less thing to stress about.
Checkouts are so much smoother now. Guests love being able to pay in their own currency, and our staff no longer fumbles with card machines or conversions.
Why roommaster Payment Gateway Stands Out
Payment Gateway That Works as Hard as You Do
Helps Boost Revenue
Forget toggling between systems or chasing payment errors. Our hotel payment gateway lives inside your roommaster PMS, syncing every transaction in real time. Reconciliations? Automated. Settlements? Scheduled. Your team gets hours back to focus on what matters: your guests.
Delight Guests with Quick Checkouts
Our EMV terminals process credit and debit cards seamlessly, and digital registration lets guests sign at check-in without delays. Multi-currency support means international guests pay in their own currency, hassle-free.
Accept Every Payment Method Your Guests Prefer
Features That Make Payments Painless for You and Your Guests
Reliability and Compliance
You Can Trust
PCI DSS and GDPR Compliance
We safeguard guest data with full PCI DSS and GDPR compliance, ensuring secure transactions and regulatory trust.
99.95% Uptime
Industry-leading uptime guarantee minimizes disruptions to your operations.
Access Anytime, Anywhere
Securely manage your hotel operations from any device, anywhere, with our cloud-based platform.
Ready to make the switch? Let’s work together.
Answers to Your Questions About roommaster
How easy is it to set up roommaster Payments?
Setting up roommaster Payments is a breeze. It's already built-in to the roommaster PMS—no extra setup needed. Our implementation team handles any data migration, like guest card details, and trains your staff in hours.
What kind of support do we get after implementing roommaster Payments?
We’ve got your back 24/7 with phone, email, and chat support. You’ll have access to our knowledge base with video guides, regular webinars on new features, and a dedicated account manager to optimize your payment workflows. We also run system health checks to catch and fix issues before they affect your hotel.
Is roommaster Payments the best payment gateway for independent hotels?
For hotels, roommaster Payments is a top choice. It’s a cloud-based hotel payment gateway that automates transactions, supports multi-currency credit/debit card payments, and simplifies group billing. With PCI-compliant security, 24/7 support, and features like deposit scheduling, it’s perfect for small to mid-sized properties looking to streamline payments.
Can roommaster Payments handle high-season payment volumes?
Absolutely. roommaster Payments scales with your hotel’s needs, handling peak booking volumes without a hitch. Its intuitive interface makes it easy for seasonal staff to learn, and our cloud infrastructure ensures 99.95% uptime, so your payment gateway stays reliable even during your busiest months.
What makes roommaster Payments different from other payment gateways?
Unlike generic gateways, roommaster Payments is built for hotels. It’s not a one-size-fits-all solution but a tailored system that handles deposits, pre-authorizations, and group billing right in your PMS. With 4-6 hours of weekly time savings, 40% less chargeback losses, and hotel-specific features like digital registration, it’s designed to simplify your operations without the complexity of enterprise systems.
How do I choose the best hotel payment gateway?
Look for a gateway with seamless PMS integration, automation, and hospitality-focused features. roommaster Payments shines with end-to-end credit/debit card processing, automated reconciliations, and in-house chargeback support, saving 4-6 hours weekly and reducing losses by up to 40%. It’s scalable, secure, and built for independent hotels, B&Bs, and resorts.
What is a hotel payment gateway?
A hotel payment gateway is a secure system that processes guest payments, like credit and debit cards, and integrates with your PMS to manage deposits, checkouts, and reconciliations. roommaster Payments is a hospitality-specific gateway that automates these tasks, enhances guest satisfaction, and protects your revenue with features like fraud screening and dispute resolution.
What are the most important features in a hotel payment gateway?
Key features include:
- PMS Integration: Syncs transactions in real time for accurate folios.
- Automation: Handles reconciliations and settlements to save time.
- Hospitality Tools: Manages deposits, pre-authorizations, and group billing.
- Security: Offers PCI-compliant card storage and fraud screening.
- Guest Experience: Supports multi-currency payments and fast processing. roommaster Payments delivers all these, with digital registration, audit trails, and in-house chargeback support for independent hotels.
Join Thousands of Hotels Thriving with roommaster
See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.
