Parks and Recreation Management Software

Property Management Software Built for the Unique Demands of Parks and Campgrounds

roommaster handles everything from tent sites to lodge rooms. Manage peak season surges, coordinate facilities across locations, and maintain the natural experience your visitors expect all in one platform.

Powering thousands of parks worldwide

The program works extremely well. It is a mature package that is very dependable. It's easy to learn and teach.

John David
Operational Director, Victoria's Secret
Scott Durham
NA

The best thing about roommaster is the booking of general reservations,. I think roommaster is easy to learn for many types of people. As long as you can play a game, you can learn how to do simple things in roommaster.

John David
Operational Director, Victoria's Secret
Jenni Hartman
NA

99.95% Uptime Guarantee

Your booking engine never goes offline, capturing every reservation opportunity.

Cloud-Native & Secure

No maintenance required. Data automatically backed up with bank-level security.

Flexible & Easy to Learn

Master it in hours, manage everything from any device.

Why Parks and Campgrounds Facilities Trust roommaster

roommaster delivers enterprise-level capabilities at an approachable pricing, helping independent properties compete effectively while maintaining profitability.

Our clients see benefits like

40%

Reduction in Administrative Tasks

20%

Higher Average Booking Value

50%

More Direct Bookings vs OTAs

Diverse inventory types from tent sites to cabins to lodge rooms

Seasonal surge capacity with 10x volume during peak months

Multi-facility coordination across dispersed locations

Government compliance and reporting requirements

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All Features

Complete Park Management Platform

Scalable PMS for Complex Front Desk Operations

roommaster PMS scales to meet your property's needs by streamlining inventory, rates, reservations, accounts and reporting. Manage every facet of your operations cost-effectively from one central system.

Unified reservation management across all property services and amenities

Guest history integration showing preferences for rooms, activities, and dining

Automated communication workflows for reservations, activities, and transport

Real-time inventory coordination between rooms, amenities, and experiences

Commission-Free Booking Engine

Mobile-optimized booking engine integrates with your website to capture direct reservations and reduce OTA dependency.

Mobile-responsive design optimized for smartphone bookings

Direct booking conversion typically increases 25-40% within six months

Local experience integration showcases area attractions

Customizable branding reflects your property's personality

Unifed Channel Management

roommaster connects to hundreds of booking channels automatically. Update rates once and synchronize across platforms instantly.

Prevent overbookings with real-time inventory synchronization

Reduce administrative time spent on channel management

Eliminate manual updates to multiple booking sites

Maintain rate parity across Expedia, Booking.com, Airbnb, and 300+ other channels

Prevent overbookings with real-time inventory synchronization

Reduce administrative time spent on channel management

Eliminate manual updates to multiple booking sites

Maintain rate parity across Expedia, Booking.com, Airbnb, and hundreds of other channels

AI-Powered Concierge

24/7 virtual assistant handles guest inquiries and booking requests when you're busy serving breakfast or unavailable.

Never miss a booking due to timing or language barriers

Handles routine inquiries about amenities, rates, and availability

Seamless handoff to you for complex requests with full context

Multilingual support for international guests

Integrated Payment Processing

Secure, hospitality-specific payment solution built directly into your booking and check-in process.

Automated deposit collection at time of booking

Multiple payment options including cards and digital wallets

Chargeback protection and dispute management on your behalf

Simplified reconciliation saves accounting time

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Grow your bottom line

Revenue Intelligence

Data-driven pricing intelligence that continuously monitors demand signals and market conditions to adjust your rates in real-time.

Our AI analyzes competitor rates in real-time and automatically adjusts your pricing strategy

Automatically identify conferences, concerts, sports events, and festivals that impact your market

Set up pricing rules and strategies that the system will follow, giving you the exact level of automation you desire

Access valuable analytics about past and future performance through customizable graphs

Marketplace

Create your perfect technology ecosystem

Connect roommaster with 100+ third-party solutions from door locks, and point of sale to accounting systems, and marketing tools, so your hotel runs like a well-oiled machine.

See how roommaster connects with your favorite tools

Global Support

24/7 Available Expert Assistance When You Need It Most

Hospitality-Focused Support Specialists

Our team has extensive experience in hotel operations, ensuring they understand your business challenges

Multiple Support Channels

Get help via chat, phone, email, or our comprehensive online knowledge base

Experience roommaster

Get started with roommaster in three easy steps

01

Set up a 30-minute call with a roommaster expert.

02

See a personalized demo of what roommaster can do for you.

03

Get onboarded quickly with support from our experts and start earning revenue.

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Frequently Asked Questions

Answers to Your Questions About roommaster

Have more questions for us? Our team can help you out. Get in touch with us!
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How does roommaster handle different types of park accommodations?

roommaster's flexible inventory system manages everything from primitive tent sites to full-service lodges within one platform. You can set unique attributes, amenities, and rules for each accommodation type while maintaining unified operations and reporting.

How does the system handle peak season volume?

roommaster is cloud-based and scales automatically to handle seasonal surges. Features like self-service check-in, automated communications, and waitlist management help your staff manage high volumes efficiently without compromising visitor service.

What about managing group reservations and events?

roommaster includes robust group booking functionality for managing scout troops, educational groups, family reunions, and special events. Set aside blocks of sites, manage rooming lists, and coordinate group activities all within the platform.

Can we track and report on park usage for funding applications?

Absolutely. Our reporting suite includes detailed analytics on visitor demographics, length of stay, occupancy patterns, and revenue metrics. Export data in formats required for grant applications and government reporting.

How quickly can we implement roommaster before our busy season?

Typical implementation takes 4-6 weeks, including data migration, staff training, and system configuration. We recommend starting implementation at least 2 months before peak season to ensure smooth operations when visitor volume increases.

What makes roommaster different from other property management systems?

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

What makes roommaster different from other property management systems?

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

What makes roommaster different from other property management systems?

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

What makes roommaster different from other property management systems?

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

What makes roommaster different from other property management systems?

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

What makes roommaster different from other property management systems?

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

Join Thousands of Hotels Thriving with roommaster

See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.