Hotel Group Management Software
Get a 360-Degree View of All Your Properties in One Flexible PMS
roommaster gives hotel groups complete control over their entire portfolio. Our platform scales with your business while maintaining operational efficiency at every location.
Powering thousands of hotel groups worldwide
roommaster helps us manage multiple properties effortlessly. It’s streamlined our processes, improved internal reporting, and given us the insights we need to make smarter business decisions.
We’ve been able to cross-sell effectively through the platform with all of our B&Bs located within walking distance of each other.
We’ve trusted roommaster for over 25 years. It keeps our entire hotel group running smoothly with everything we need in one easy-to-use system
99.95% Uptime Guarantee
Your booking engine never goes offline, capturing every reservation opportunity.
Cloud-Native & Secure
No maintenance required. Data automatically backed up with bank-level security.
Flexible & Easy to Learn
Master it in hours, manage everything from any device.
Why Hotel Groups Trust roommaster
Hotel groups need unified visibility, centralized control, and consistent operations across all locations.
roommaster delivers enterprise-level capabilities purpose-built for multi-property hospitality management, with the flexibility to adapt to each property's unique needs.
Join Thousands of Hotels Thriving with roommaster
Complete Multi-Property Management Platform
Scalable PMS for Complex Front Desk Operations
roommaster PMS scales to meet your property's needs by streamlining inventory, rates, reservations, accounts and reporting. Manage every facet of your operations cost-effectively from one central system.
Unified reservation management across all property services and amenities
Guest history integration showing preferences for rooms, activities, and dining
Automated communication workflows for reservations, spa bookings, activities, and transport
Real-time inventory coordination between rooms, amenities, and experiences
Commission-Free Booking Engine
Mobile-optimized booking engine integrates with your website to capture direct reservations and reduce OTA dependency.
Mobile-responsive design optimized for smartphone bookings
Direct booking conversion typically increases 25-40% within six months
Local experience integration showcases area attractions
Customizable branding reflects your property's personality
Unifed Channel Management
roommaster connects to hundreds of booking channels automatically. Update rates once and synchronize across all platforms instantly.
Prevent overbookings with real-time inventory synchronization
Reduce administrative time spent on channel management
Eliminate manual updates to multiple booking sites
Maintain rate parity across Expedia, Booking.com, Airbnb, and 300+ other channels
AI-Powered Concierge
24/7 virtual assistant handles guest inquiries and booking requests when you're busy serving breakfast or unavailable.
Never miss a booking due to timing or language barriers
Handles routine inquiries about amenities, rates, and availability
Seamless handoff to you for complex requests with full context
Multilingual support for international guests
Integrated Payment Processing
Secure, hospitality-specific payment solution built directly into your booking and check-in process.
Automated deposit collection at time of booking
Multiple payment options including cards and digital wallets
Chargeback protection and dispute management on your behalf
Simplified reconciliation saves accounting time
Advanced Group Booking Management
Manage wedding parties, corporate retreats, family reunions, and tour groups with specialized tools designed for multi-room coordination and complex billing requirements.
Reporting & Analytics
Access real-time insights into property and portfolio performance with robust reporting built for hotel groups.
Access 270+ pre-configured reports specifically designed for resort operations
Create specialized reports using an SQL report builder to analyze unique resort KPIs
Metasearch Integration
Capture high-intent travelers before they reach OTAs. Connect directly to Google Hotel Ads, TripAdvisor, and others for wider reach and smarter visibility.
Real-time rate updates across all metasearch platforms
Automated bid management optimizes visibility and cost-per-click
Join Thousands of Hotels Thriving with roommaster
Revenue Intelligence
Data-driven pricing intelligence that continuously monitors demand signals and market conditions to adjust your rates in real-time.
Our AI analyzes competitor rates in real-time and automatically adjusts your pricing strategy
Automatically identify conferences, concerts, sports events, and festivals that impact your market
Set up pricing rules and strategies that the system will follow, giving you the exact level of automation you desire
Access valuable analytics about past and future performance through customizable graphs
Create your perfect technology ecosystem
Connect roommaster with 100+ third-party solutions from door locks, and point of sale to accounting systems, and marketing tools, so your hotel runs like a well-oiled machine.
See how roommaster connects with your favorite tools
24/7 Available Expert Assistance When You Need It Most
Hospitality-Focused Support Specialists
Our team has extensive experience in hotel operations, ensuring they understand your business challenges
Multiple Support Channels
Get help via chat, phone, email, or our comprehensive online knowledge base
Get started with roommaster in three easy steps
01
Set up a 30-minute call with a roommaster expert.
02
See a personalized demo of what roommaster can do for you.
03
Get onboarded quickly with support from our experts and start earning revenue.
Join Thousands of Hotels Thriving with roommaster
Answers to Your Questions About roommaster
How does roommaster handle different property types within our group?
roommaster is flexible enough to accommodate different property types (full-service, limited-service, extended-stay, etc.) within the same portfolio while maintaining centralized oversight and reporting consistency across all locations.
Can we maintain property-level autonomy while having corporate control?
Absolutely. Our system allows corporate-level oversight and standardization while giving individual properties the flexibility to customize operations, rates, and guest services to their local market needs.
What support do hotel groups receive?
Hotel groups receive dedicated corporate account management, priority support, and specialized assistance for multi-property challenges. Our team understands the complexities of managing multiple properties and provides tailored solutions.
How does implementation work across multiple properties?
We recommend a phased approach, starting with pilot properties to establish best practices, then gradually rolling out across your portfolio. This ensures minimal disruption and maximum success across all locations.
Can roommaster integrate with our existing corporate systems?
Yes. We offer robust integration capabilities with corporate accounting systems (MAS90, Solomon, etc.), HR platforms, business intelligence tools, and other enterprise systems commonly used by hotel groups.
How does pricing work for hotel groups?
Pricing is structured to provide economies of scale for multiple properties. We offer transparent, portfolio-based pricing with volume discounts and no hidden fees that make sense for your business model.
Join Thousands of Hotels Thriving with roommaster
See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.
