Independent Hotel Management Software
Complete Hotel Management Software for Growing Independent Properties
roommaster delivers enterprise-level capabilities that combines property management, direct bookings, and channel distribution empowering independent hotels to compete and thrive.
Powering over thousands of independent hotels worldwide
After switching to roommaster, we finally feel in control. One team, one system, and everything we need to run the hotel with confidence every day.
roommaster let us keep our personality while finally getting modern tools that actually make life easier—from direct bookings to guest communication. It fits the way we work, not the other way around.
We evaluated several PMS options, and our team—who’ve used many others—agreed roommaster is by far the most intuitive. It truly feels designed for hoteliers, not just software users
As an independent hotel, roommaster gives us the tools to compete with major chains. We have everything we need to deliver a seamless, modern guest experience.
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99.95% Uptime Guarantee
Your booking engine never goes offline, capturing every reservation opportunity.
Cloud-Native & Secure
No maintenance required. Data automatically backed up with bank-level security.
Flexible & Easy to Learn
Master it in hours, manage everything from any device.
Why Independent Hotels
Trust roommaster
Hotel chains have massive IT budgets and dedicated revenue managers. You have something better: personality, flexibility, and genuine hospitality.
roommaster amplifies these strengths with technology that enhances your independence rather than standardizing it.
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Join Thousands of Hotels Thriving with roommaster
Complete Independent Hotel Management Platform
Scalable PMS for Complex Front Desk Operations
roommaster PMS scales to meet your property's needs by streamlining inventory, rates, reservations, accounts and reporting. Manage every facet of your operations cost-effectively from one central system.
Unified reservation management across all property services and amenities
Guest history integration showing preferences for rooms, activities, and dining
Automated communication workflows for reservations, spa bookings, activities, and transport
Real-time inventory coordination between rooms, amenities, and experiences
Commission-Free Booking Engine
Mobile-optimized booking engine integrates with your website to capture direct reservations and reduce OTA dependency.
Mobile-responsive design optimized for smartphone bookings
Direct booking conversion typically increases 25-40% within six months
Local experience integration showcases area attractions
Customizable branding reflects your property's personality
Unifed Channel Management
roommaster connects to hundreds of booking channels automatically. Update rates once and synchronize across platforms instantly.
Prevent overbookings with real-time inventory synchronization
Reduce administrative time spent on channel management
Eliminate manual updates to multiple booking sites
Maintain rate parity across Expedia, Booking.com, Airbnb, and 300+ other channels
AI-Powered Concierge
24/7 virtual assistant handles guest inquiries and booking requests when you're busy serving breakfast or unavailable.
Never miss a booking due to timing or language barriers
Handles routine inquiries about amenities, rates, and availability
Seamless handoff to you for complex requests with full context
Multilingual support for international guests
Integrated Payment Processing
Secure, hospitality-specific payment solution built directly into your booking and check-in process.
Automated deposit collection at time of booking
Multiple payment options including cards and digital wallets
Chargeback protection and dispute management on your behalf
Simplified reconciliation saves accounting time
Guest Profile Management
Comprehensive guest database captures preferences, dietary restrictions, special occasions, and stay history for personalized service delivery.
Track guest preferences for room type, amenities, and services
Remember dietary restrictions and special requests
Flag important dates like anniversaries and birthdays
Maintain stay history for returning guests
Advanced Group Booking Management
Manage wedding parties, corporate retreats, family reunions, and tour groups with specialized tools designed for multi-room coordination and complex billing requirements.
Metasearch Integration
Increase your visibility where travelers start their search. Connect directly to Google Hotel Ads, TripAdvisor, and other metasearch platforms to capture high-intent guests before they reach OTAs.
Mobile Guest App
Branded mobile app reduces interruptions for you while enhancing guest experience.
Digital check-in reduces desk time during busy breakfast hours
Guest messaging for service requests without phone calls
Local recommendations delivered directly to guest devices
Digital room keys compatible with major lock systems
Join Thousands of Hotels Thriving with roommaster
Revenue Intelligence
Data-driven pricing intelligence that continuously monitors demand signals and market conditions to adjust your rates in real-time.
Our AI analyzes competitor rates in real-time and automatically adjusts your pricing strategy
Automatically identify conferences, concerts, sports events, and festivals that impact your market
Set up pricing rules and strategies that the system will follow, giving you the exact level of automation you desire
Access valuable analytics about past and future performance through customizable graphs
Create your perfect technology ecosystem
Connect roommaster with 100+ third-party solutions from door locks, and point of sale to accounting systems, and marketing tools, so your hotel runs like a well-oiled machine.
See how roommaster connects with your favorite tools
24/7 Available Expert Assistance When You Need It Most
Hospitality-Focused Support Specialists
Our team has extensive experience in hotel operations, ensuring they understand your business challenges
Multiple Support Channels
Get help via chat, phone, email, or our comprehensive online knowledge base
Get started with roommaster in three easy steps
01
Set up a 30-minute call with a roommaster expert.
02
See a personalized demo of what roommaster can do for you.
03
Get onboarded quickly with support from our experts and start earning revenue.
Join Thousands of Hotels Thriving with roommaster
Answers to Your Questions About roommaster
What makes roommaster different from other property management systems?
roommaster is purpose-built for independent hotels. We focus on reducing clicks and simplifying workflows to eliminate administrative burden while maintaining the flexibility and personalization that makes independent hotels special. Our unified platform gives you enterprise-level capabilities without enterprise complexity or cost.
Can roommaster help us compete with major hotel chains?
Absolutely. While chains have massive IT budgets, you have personality, flexibility, and genuine hospitality. roommaster amplifies these strengths by providing the same technological capabilities as major brands—dynamic pricing, omnichannel distribution, guest engagement tools—but designed for independent operations and budgets.
What if we're currently using multiple separate systems?
Perfect: that's exactly the problem roommaster solves. Our unified platform replaces fragmented tools with integrated solutions where your PMS, booking engine, channel manager, and guest engagement work together seamlessly. This eliminates the "swivel chair" problem and provides unified guest data across all touchpoints.
How does pricing work for independent hotels?
roommaster pricing is designed for independent hotel budgets with transparent, scalable plans based on your property size and needs. There are no long-term contracts, hidden fees, or surprise charges. Many hotels see positive ROI within the first quarter through commission savings and operational efficiency.
Do you support independent hotel groups or management companies?
Yes. We work with both individual independent properties and management companies overseeing multiple independent hotels. Our platform provides centralized reporting and control while maintaining each property's unique operational needs and brand identity.
How does roommaster handle our unique operational requirements?
Every independent hotel operates differently, which is why roommaster is highly configurable. Our platform adapts to your workflows rather than forcing you to change. Plus, our marketplace of 100+ integrations and open API architecture ensure we can connect with your existing systems or specialized tools.
Which software is best for Independent hotel management?
roommaster is the top choice for independent hotels because it combines everything you need in one platform—property management, direct bookings, revenue optimization, and 24/7 AI concierge service.
Unlike complex enterprise systems designed for chains, roommaster delivers powerful capabilities that are simple to use and affordable for independent properties. You get automated revenue management, seamless channel distribution across 300+ OTAs, and integrated tools that help you compete with major brands while maintaining your unique character.
Most importantly, roommaster simplifies operations while maximizing revenue—exactly what independent hoteliers need to thrive in today's competitive market.
What kind of support do independent hotels receive?
Independent hotels get the same 24/7/365 support as larger properties, with hospitality technology specialists who understand your operational challenges.
Can we maintain our property's unique character while using roommaster?
Absolutely—that's the point. roommaster enhances your independence rather than standardizing it. Customize guest communications, booking engine branding, and operational workflows to reflect your property's personality while gaining the operational efficiency needed to compete effectively.
How does roommaster help independent hotels increase direct bookings?
Our commission-free booking engine integrates seamlessly with your website, offers mobile-optimized booking experiences, and includes upselling opportunities. Combined with guest engagement tools that build loyalty and channel management that maintains rate parity, hotels typically see 15-30% shift from OTA to direct bookings.
Join Thousands of Hotels Thriving with roommaster
See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.
