Hotel Management Software for General Managers
roommaster's all-in-one hospitality platform solves the operational challenges that keep General Managers up at night from fragmented systems to revenue pressures so you can run your hotel with complete confidence.
Real-time visibility. Unified operations. Peace of mind.
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Powering thousands of hotel groups worldwide
roommaster helps us manage multiple properties effortlessly. It’s streamlined our processes, improved internal reporting, and given us the insights we need to make smarter business decisions.
We’ve been able to cross-sell effectively through the platform with all of our B&Bs located within walking distance of each other.
We’ve trusted roommaster for over 25 years. It keeps our entire hotel group running smoothly with everything we need in one easy-to-use system
Your life without roommaster vs with roommaster
Before roommaster
Fragmented tech stack creates data silos and operational blindspots
OTA commission pressure eats into margins with no direct booking strategy
Manual processes waste staff time and reduce productivity
Revenue leakage from outdated pricing and missed opportunities
Guest satisfaction suffers from disconnected systems and slow service
With roommaster
Unified dashboard gives you real-time visibility into all operations
Commission-free booking engine drives direct bookings and protects margins
Automated night audits and workflows free staff for guest-focused tasks
AI-powered revenue optimization maximizes ADR and RevPAR automatically
Seamless guest experience from booking to checkout builds loyalty
All-in-One Platform Built for Hotel Success
roommaster Hospitality Platform is a complete ecosystem that eliminates the complexity of managing multiple systems, allowing General Managers to focus on what matters: exceptional guest experiences and profitable operations.
Join Thousands of Hotels Thriving with roommaster
Your Complete Hotel Management Command Center
Hotel PMS
Streamlined workflows designed for hotel operations. Real-time room status updates, automated task management, and intuitive interfaces that reduce training time by 50%.
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Marketing and Distribution Suite
Integrated booking engine, channel manager, and metasearch tools that capture direct bookings, sync rates across hundreds of OTAs, and boost visibility on metasearch engines.
AI-Powered Voice Concierge
roommaster Concierge provides round-the-clock guest service with AI-powered expertise, converting inquiries into confirmed bookings while supporting your team's in-person efforts.
AI Revenue Intelligence
Real-time ADR, RevPAR, and booking pace analytics from one unified dashboard. AI-powered revenue optimization automatically adjusts rates based on demand patterns and market conditions.
Built-In Payment Compliance & Security
PCI DSS compliant payment processing with fraud protection, automated reconciliation, and seamless integration—giving you security and peace of mind.
Executive Dashboard & Performance Insights
Comprehensive business intelligence that gives you complete control and visibility over every aspect of your hotel operations.
Guest App That Drives Satisfaction Scores
roommaster's guest app delivers contactless check-in, digital room keys, and instant service requests—boosting guest satisfaction scores that directly impacts repeat business.
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Join Thousands of Hotels Thriving with roommaster
Scalable Solutions for Every Hotel Operation
Independent Hotels
Enterprise-level capabilities with independent-friendly implementation and support.
Multi-Property Groups
Centralized portfolio management with individual property customization and reporting.
Seasonal Properties
Intuitive systems that enable quick staff onboarding and efficient seasonal operations.
Growth-Focused Operations
Platform scales seamlessly with business expansion and evolving operational needs.
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Resources to Boost Your Hotel Booking Strategy
Create your perfect technology ecosystem
Connect roommaster with 100+ hospitality solutions through our robust API ecosystem. From door locks and POS systems to accounting software and marketing tools—all with pre-built connectors and comprehensive documentation.
Have a look at all of our platform integrations
24/7 Available Expert Assistance When You Need It Most
Hospitality-Focused Support Specialists
Our team has extensive experience in hotel operations, ensuring they understand your business challenges
Multiple Support Channels
Get help via chat, phone, email, or our comprehensive online knowledge base
Get started with roommaster in three easy steps
01
Set up a 30-minute call with a roommaster expert.
02
See a personalized demo of what roommaster can do for you.
03
Get onboarded quickly with support from our experts and start earning revenue.
Join Thousands of Hotels Thriving with roommaster
Answers to Your Questions About roommaster
What makes roommaster effective for diverse property types?
roommaster's flexible architecture adapts to various hotel operations, from boutique properties to large resorts. Implementation is customized to match specific operational workflows and business objectives.
How does the investment align with hotel budgets?
Transparent, property-based pricing that scales with operations. Most properties achieve cost savings through operational efficiency and revenue optimization that exceed platform investment.
What data migration and integration services are included?
Complete data transfer from existing systems plus seamless integration setup with current technology infrastructure. Technical implementation is handled by our specialists.
How does roommaster support staff training and adoption?
Role-specific training programs, intuitive interface design, comprehensive learning resources, and ongoing support ensure successful team adoption and productivity enhancement.
What features should general managers look for in hotel management software?
Key features include unified dashboard visibility, real-time reporting and analytics, automated revenue optimization, integrated payment processing, multi-property management capabilities, and 24/7 support from hospitality experts who understand hotel operations.
How does hotel management software improve revenue for general managers?
Hotel management software improves revenue through dynamic pricing optimization, commission-free direct booking engines, channel management across multiple OTAs, automated upselling opportunities, and detailed analytics that identify revenue optimization opportunities.
Can hotel management software handle multiple properties?
Yes, modern hotel management software like roommaster provides centralized oversight across multiple properties with drill-down capabilities to individual locations. Features include unified reporting, group-wide programs, and standardized operations while allowing property-level customization.
Join Thousands of Hotels Thriving with roommaster
See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.
