Preno Pricing, Plans, and Features: Is Preno Worth It?

Preno works well as an entry-level PMS for small accommodation providers. It handles essentials like reservation and channel management reliably, keeps day-to-day operations organised, and is easy to get started with.

However, its limitations become more noticeable as operations scale. The interface is dated and less intuitive for larger teams. Reporting is fairly basic, offering limited visibility into performance trends, revenue insights, and operational gaps. Managing multiple properties is also less seamless, and restricted workflow customisation can slow down your operations.

So, is Preno worth your investment? What do Preno pricing plans look like, and what do they offer? We break down all that in this article and compare it with alternatives like roommaster, so you can decide if it’s the right fit for your property.

‍

Preno Overview: What is it and Who is it For?

Preno is a cloud-based property management system designed for small to mid-sized hoteliers. It’s built for hotels, motels, serviced apartments, lodges, and B&Bs that need straightforward booking management. Preno brings together reservations, room rates, guest profiles, invoicing, and basic reporting in one system, with tools that support daily front-desk operations.

The platform includes a built-in channel manager that connects with major OTAs to keep availability and room rates in sync and reduce hotel overbookings. You also get dynamic pricing tools to adjust rates based on demand and occupancy. Preno works best if you are looking for an easy-to-learn PMS that covers core operations without advanced customisation and enterprise-level features.

‍

Preno Pricing Structure: Plans and Tiers 

Preno uses tiered pricing that scales with the size and complexity of your accommodation business. All plans are billed monthly and come with a 7-day free trial.

Here are the Preno subscription plans:

• Flexi: Costs $24 per month + 1% fee. This plan is designed for properties seeking lower upfront costs and flexible pricing. It includes core booking management, a cloud PMS, a direct booking engine, connections to Booking.com and Airbnb, and integrations with Xero and Stripe. It’s a practical starting point for smaller hotels.
• Essentials: Costs $68 per month. Built for growing properties, Essentials adds a full channel manager with connections to up to three OTAs. You also get automated payments and deposits, along with all the PMS and booking engine features included in the Flexi plan.
• Growth Plus: Costs $108 per month. This tier suits hotels focused on revenue optimisation. Along with all Essentials features, it includes GDS connectivity, advanced integrations, dynamic pricing, and surge pricing tools to optimise room rates, revenue management setup, and priority onboarding.
• Enterprise and Groups: Custom pricing. Designed for larger groups and complex operations, this plan includes everything in Growth Plus, plus API access, group booking engine capabilities, priority onboarding, and custom integrations to support advanced workflows.

‍

Preno Pricing Structure (At a Glance)

To give you a complete picture, here's a clear comparison outlining Preno pricing plans versus the roommaster pricing plans:

‍

Key Features of Preno

Before you ask for a quote, let’s understand what Preno’s core features are. It will help you decide whether this hotel management software fits your needs:

1. Channel manager

Preno’s Channel Manager keeps your availability and room rates in sync across more than 70 online travel agents, including major platforms like Booking.com, Expedia, TripAdvisor, Agoda, Airbnb, and other global distribution systems. This two-way connection instantly updates reservations and availability to help maximise occupancy and reduce overbookings across all your channels.

‍

2. Booking engine

The built-in Booking Engine is mobile-optimised and commission-free, letting guests book directly through your website without OTA fees. It securely collects bookings and guest information while keeping your availability up to date in real time, helping you drive more direct revenue and take control of the guest journey.

‍

3. Housekeeping

Preno’s housekeeping tools let you track and update room status in real time, assign tasks, and add specific guest notes for clearer communication between the front desk and housekeeping teams. You can generate daily cleaning reports and ensure rooms are ready for arriving guests.

‍

4. Dynamic pricing

Dynamic Pricing in Preno automatically adjusts your room rates based on demand and market conditions. This feature helps you optimize pricing, drive higher rates during peak periods, while staying competitive year-round.

‍

5. Hotel metrics

Preno’s analytics and reporting tools give you insights into key hotel performance metrics such as RevPAR, ADR, net revenue, and more. These metrics help you analyse trends, understand revenue patterns, and make data-driven decisions to improve overall performance. 

‍

Deep Dive into Preno Features: Benefits and Functionality

Beyond its core PMS tools, Preno has some extra functions to help you streamline operations, reduce manual work, and keep teams aligned. Here’s a closer look at how these features work in practice: Here’s a closer look at how these features work in practice:

A. Pricing rules

Preno’s pricing rules help properties maintain consistent and responsive room rates without constant manual updates. You can set pricing based on availability, demand, and booking conditions, ensuring rates are consistent across direct and OTA channels.

Key capabilities include:

• Rules to adjust room rates automatically based on occupancy levels
• Centralised rate control to maintain consistency across channels
• Support for dynamic pricing strategies without complex setup

‍

B. Email automation

Preno automates essential guest communications, reducing front-desk workload and minimizing missed follow-ups. Once set up, emails are triggered automatically based on your booking events and guest actions.

Email automation supports:

• Automatic booking confirmations and updates
• Pre-arrival and post-stay communication
• Payment reminders and important stay information

‍

C. Guest profiles

Guest profiles offer you a single source of truth for guest information. Your staff can quickly access booking history, contact details, and notes, making guest interactions more personalized and efficient.

You get:

• Centralised storage of guest details and stay history
• Faster service responses using past booking context
• Better coordination between the front desk and operations teams

‍

D. Training and onboarding

Preno is designed to be approachable for teams with varying levels of technical experience. The platform includes onboarding support and training resources to help you get set up quickly and adopt features with minimal disruption.

Onboarding and training offers:

• Guided setup to configure core workflows
• Resources to help staff learn the system faster
• Ongoing support to ensure smooth day-to-day usage

‍

Is Preno Worth It? Pros and Cons Analysis

Preno is a good option if you run a small property and need a basic hotel management system. But some drawbacks often outweigh the benefits, and it’s important you are aware of them before making any decisions on Preno pricing. 

For example, a Capterra user noted that integrating Preno with Kounta and Xera has been challenging. 

Another user stated how the housekeeping feature isn’t very customizable, and they still have to write tasks down manually. 

Users also mention a lack of advanced reporting and problems with multiple property management as some cons of Preno. 

‍

For a more in-depth Preno pricing review, here’s a side-by-side comparison of the platform’s pros and cons:

‍

Why is roommaster a good PMS for you?

roommaster also offers a complete hotel management software for all property types. However, unlike Preno’s lack of customization, deep reporting, and integration challenges, our platform offers a smooth property management workflow and fills all the gaps. Let’s discuss why it’s the better choice for your business in the hospitality industry:

1. AI Concierge

You can’t automate real-time voice interactions on Preno. But with roommaster, you can. The roommaster AI Concierge picks up every call instantly. It can walk guests through the booking process, handle reservations, answer queries,  and offer support in multiple languages. You can train and customize the greetings and interactions. It adapts with time to your hotel’s specifications for better service delivery. 

This AI agent can suggest activities and take care of dinner reservations. Plus, more complex queries are routed to relevant team members. This means no call will ever go unanswered. Potential guests will never have to face a busy line. 

roommaster AI Concierge also offers detailed analytics on call patterns and insights into guest behavior. This helps you reduce operational costs by 35%! A simple dashboard puts everything in one place and lets you adjust settings at any time.

{{concierge-one}}

‍

2. Self-service

There aren’t any self-service features in Preno. But with roommaster, you get automated guest communication as well as a hotel guest app.

The roommaster Hotel Guest App lets guests access their rooms with digital keys, place orders, and request special services from their phones. Your team gets instant updates. They can keep rooms ready on time and deliver orders promptly. Guests get local recommendations according to their profiles. The app also offers trip-planning tools to help them curate their own experiences. 

Not only that! It automates branded confirmation emails with your hotel’s logo, shows you real-time room status, and even lets you offer gift cards that work across all your hotels. These features simplify operations, reduce manual work, and delight guests with prompt service. 

‍

3. Booking engine

The roommaster Booking Engine integrates directly into your website and supports upsell options such as early check-in or breakfast. Our mobile-first design speeds up booking and keeps rates synced. 

It supports multiple languages and currencies, so your international guests will never face any booking issues. You cut down on OTA fees through more direct booking, since guests have a convenient reservation experience in your own booking engine.

That’s why hotels using roommaster report 35% more conversion, 15% increase in booking value, and even 60% growth in mobile bookings! 

{{booking-engine-one}}

‍

4. Channel manager

Preno connects only with 70+ OTAs and GDS. But roommaster syncs with 100s of OTAs and major GDS networks like Booking.com, Airbnb, Vrbo, Expedia, and more with no added commissions. It adjusts room rates multiple times every day and syncs availability and pricing instantly across all platforms. This feature comes with channel performance analytics to refine your distribution strategy as well.

Unlike Preno, which reviewers say struggles with multi-reservations, roommaster prevents overbookings and offers channel-level analytics to fine-tune pricing and visibility. Plus, it comes with a 99.95% uptime guarantee!

‍

5. Revenue management with dynamic pricing tools

roommaster revenue management helps increase your revenue while still keeping prices competitive. Powered by ampliphi, it continuously monitors booking data,  historical patterns, forward availability, and even cancellation trends. 

You get a rule-based yield engine that tracks market and demand signals constantly. Then it applies dynamic pricing across all your channels.

roommaster, with ampliphi, analyzes your hotel’s past performance, anticipates future demand, and offers rate recommendations to protect your ADR and RevPAR. That’s why our clients report a 35% surge in RevPAR and 40% higher ADR. 

Preno does offer dynamic pricing, but users often report operational challenges for big properties and hotel chains. But roommaster offers a simpler solution designed for hotels of all sizes and delivers measurable results. You also get smart pricing recommendations and can set rules and limits for dynamic pricing. 

‍

6. Payment processing

roommaster Payments lets you handle deposits, pre-authorizations, and settlements without any third-party gateways. Preno users frequently report frustrations with payment and invoicing related to group bookings. But, roommaster makes group billings simpler with speed and precision. 

Our platform reduces chargeback losses and saves staff 4 to 6 hours a week with automated reconciliation. You can accept global payments with competitive exchange rates. Card transactions are 3X to 5X faster, and you have full PCI DSS and GDPR compliance for secure payment processing with roommaster.

‍

Preno or roommaster: Which PMS Wins for You?

While Preno offers the basic features hotels need, its features aren’t nuanced enough to accommodate scaling hospitality businesses. You don’t get enough guest communication automation, digital check-in features, or multi-property solutions. 

roommaster is an excellent alternative that fills this gap with a modern, AI-powered, cloud-native PMS, complete with every feature you need, from operations to guest engagement. Built by hoteliers for hoteliers, this Preno alternative understands the unique challenges of the hospitality industry and offers an integrated system tailored to your scaling hotel operations. 

Besides the commission -free booking engine and channel manager, the Marketing and Distribution Suite offers the roommaster Meta Search to boost your visibility on search engines.

Our platform also comes with a Revenue and Finance Suite, offering roommaster Revenue Management. You can apply dynamic pricing according to demand and process various payment methods easily. And unlike Preno, roommaster Payments come with fraud detection and chargeback protection. 

And in case you are worried about the implementation challenges, our hospitality experts are there for you. We will evaluate your property's workflows, processes, and requirements and customize a setup for you. Plus, roommaster is mobile-friendly, intuitive, and minimizes training time. Your team can learn the entire system in just two to three hours, while other tools take weeks to get used to!

“roommaster makes running Nuvo Suites so much easier; everything’s in one place, from bookings to housekeeping. It’s extremely customisable – they customised everything according to our needs.”

Jorge Venegas, General Manager, Nuvo Suites

‍

Schedule a demo today and see how roommaster speeds up operations, boosts efficiency, and delights every guest, whether you manage an independent property or group of hotels.

{{cta-strip}}

‍

FAQs 

1. How much does Preno cost per month?

Preno’s plans start at $24 per month + a 1% fee for the Flexi tier. The next tier, Essentials, is $68 per month, and Growth Plus is $108 per month. There’s also an Enterprise/Groups plan with custom pricing for larger operations. All pricing is monthly and excludes local tax.

2. What features are included in Preno pricing plans?

Preno’s pricing plans include a range of hotel management tools. Core features across plans include cloud PMS, the booking engine, OTA connections, channel manager (from Essentials up), integrations (like Xero, Stripe), automated payments and deposits, dynamic pricing tools (in Growth Plus), GDS connectivity, and priority onboarding at higher tiers.

3. Is Preno suitable for small hotels?

Yes. Preno is built for small to mid-sized accommodation providers and simplifies booking management, reservation tracking, channel distribution, guest profiles, and basic reporting, making it a solid choice for small hotels, B&Bs, and similar properties.

4. How does Preno compare to other PMS systems in terms of pricing?

Compared with heavy enterprise PMS platforms, Preno’s pricing is straightforward and suitable for smaller operations. It offers tiered monthly plans with essential PMS features even in the base tier, plus higher tiers that add tools like dynamic pricing and GDS connectivity, often at a lower cost than more complex legacy systems. However, roommaster offers a pay-as-you-go pricing model so you only pay for features you use. 

5. Does Preno offer a free trial or demo?

Yes. Preno offers a 7-day free trial with no credit card required, letting you test the system before committing.