ResNexus Pricing, Plans & Features: Is ResNexus Worth It?

"We’ve trusted roommaster for over 25 years. It keeps our entire hotel group running smoothly with everything we need in one easy-to-use system"
Mayela lozano
December 18, 2025
9
min. read
hotel-frontdesk

TL;DR

  • ResNexus gives properties a simple browser-based PMS with booking, payments, marketing, and automation, helping daily operations feel lighter and more organized.
  • As you explore pricing and features, you start weighing the trade-offs, especially once you learn that its core PMS functions like booking, payments, marketing, and automation simplify operations and enhance day-to-day efficiency. 
  • This guide breaks everything down, so you can judge real value while comparing it with roommaster for deeper operations and stronger automation.
  • Once you see how each platform handles revenue, guest experience, and support, you can pick the PMS that fits your property and delivers reliability every single day.

ResNexus is a cloud-based property management software (PMS) you can fire up in your browser anytime. It gives you a complete toolkit with an online booking engine, payment processing, marketing features, and automation to trim your daily workload. Whether you run a boutique inn, a campground, or a cozy set of cabins, you can use it to manage reservations, streamline guest communication, and stay visible on major travel sites.

The platform aims to feel smooth and intuitive, but one reviewer on G2 kept it real and said, “Sometimes, there's minor glitches and bugs. ResNexus is very responsive to inquiries, which is a positive and things can get fixed quickly.” A fair point that makes you pause, nod, and wonder what the software looks like beneath the surface shine.

This guide walks you through ResNexus pricing, plans, and core features so you can judge its value, weigh the trade-offs, and decide whether it fits your property management needs and your expectations for reliable support.

ResNexus Overview: What is it and Who is it for?

ResNexus is an all-in-one reservation and property management system built for independent hotels, bed-and-breakfasts, campgrounds, and cabin resorts that want clear control over daily operations. The platform brings together your reservation calendar, an intuitive booking engine, payment processing, OTA connections, and revenue tools in one smooth login. Its PMS keeps everything synced in real time, so you can view every reservation at a glance, reduce double bookings, and quickly filter information when you need answers fast.

With direct connections to major OTAs like Expedia, Booking.com, Airbnb, TripAdvisor, Vrbo, and Google Hotel Ads, you can manage rates, availability, and minimum nights from a single dashboard. Its Premier edition adds a perk many property owners love since it supports commission-free OTA bookings. On top of that, the ResNexus website team can build an ADA-compliant, SEO-optimized website that showcases your property and boosts direct bookings.

Additionally, the software keeps payments secure through PCI and GDPR compliance, accepts all major credit cards and PayPal, and processes transactions quickly and hassle-free. Its revenue tools refine your pricing strategy with automated yield management, sliding rates, and minimum-night controls that help you maximize profits throughout the year.

ResNexus Pricing Structure: Plans and Tiers

ResNexus keeps its pricing flexible, so you only pay for what fits your property. Instead of locking you into a rigid tier or long-term contract, the cost adjusts based on your number of units and seasonal fluctuations.

The PMS also backs it with a best software guarantee along with a price match promise, which means they’ll match your current PMS cost if the features line up. It’s a confident stance that signals they want you to compare value, not worrying about fees.

1. Essentials Edition

Every subscription begins with the Essentials edition. It includes the core tools most properties rely on daily, such as:

  • Property management system
  • Commission-free direct bookings
  • An all-in-one reservation calendar
  • Housekeeping coordination
  • 100+ reports
  • Automated emails
  • Built-in revenue management system 

You also get a dedicated support representative ready to help you quickly resolve issues and keep your operations on track.

2. Premier Edition

The Premier edition builds on those foundations with extra tools that help grow revenue, streamline larger operations, and strengthen guest communication. Here’s what the Premier tier includes:

The Premier edition builds on those foundations with extra tools that support stronger revenue, smoother operations, and better guest engagement, such as:

  • Group reservations
  • Specials and packages
  • Targeted email marketing
  • Booking engine sidebars for retail items and upsells
  • Point-of-sale tools
  • Contactless check-in
  • Cart abandonment recovery
  • Housekeeping Pro
  • Night audit workflows
  • Integrated contracts
  • Rate Optimizer for competitive pricing insights

These additions give growing properties more control, more automation, and more ways to turn busy seasons into higher profits.

ResNexus Pricing Structure (At a Glance)

To give you a complete picture, here's a clear comparison outlining ResNexus plans and pricing versus the roommaster pricing plans:

Category ResNexus roommaster
Pricing Model Flexible, custom pricing based on units and seasonality Custom quotes based on property type, size, and location
Setup Fees No setup fees Typically included in the onboarding process with professional implementation support
Contracts No long-term contract; cancel anytime Standard PMS agreements that support long-term stability and enterprise-level scalability
Core PMS Tools Full PMS with reservations, calendar, housekeeping, reporting, and automation Full PMS with reservations, front desk, housekeeping, AI concierge, revenue tools, guest app, and more
Booking Engine Commission-free direct booking engine High-converting, commission-free booking engine built for hotels wanting to maximize direct bookings and unify guest data
Channel Manager Direct OTA connections to Expedia, Booking.com, Airbnb, Vrbo, Google Hotel Ads; Premier includes commission-free OTA bookings Built-in channel manager syncing across hundreds of OTAs with real-time inventory and rate updates
OTA Reach Strong OTA coverage with direct connections Extensive distribution reach with hundreds of OTA connections
Revenue Management Yield management, minimum nights, sliding rates (Essentials); advanced tools and Rate Optimizer in Premier AI-powered pricing, dynamic rate management, flexible rate plans
Guest Communication Automated emails, contactless check-in, booking engine upsells, Worry-Free Bookings protection Guest communication module, digital check-in/keys, guest app, and AI concierge
Specialized Features Website design services, Wi-Fi door locks, integrated contracts, group reservations (Premier) Mobile guest app, digital keys, metasearch engine, highly configurable integrations
E-Commerce/POS POS, retail upsells, specials, packages (Premier) POS and wide integration support, depending on configuration
Support Assigned a dedicated support representative 24/7 support, implementation help, broad integration ecosystem
Best Fit For Inns, B&Bs, boutique hotels, campgrounds, and cabin resorts, looking for simplicity, direct revenue, and a polished guest experience Independent hotels, hotel groups, resorts, B&Bs, motels, and vacation rentals needing a full suite of PMS, guest, and distribution tools with a wide OTA reach

Key Features of ResNexus

ResNexus brings together a wide range of tools that help independent properties manage operations and increase direct bookings. Here are the standout features that define the platform.

1. Property management system

ResNexus lets you manage all bookings from a single dashboard, including direct reservations, OTA bookings, and phone inquiries. The system automatically syncs availability to prevent double bookings and keep your calendar accurate. Its drag-and-drop reservation calendar makes it easy to move bookings, adjust rates, block rooms, and manage group reservations. 

Housekeeping tools track room status, guest arrivals and departures, and cleaning tasks, ensuring your staff knows exactly what needs attention. You can store guest history, payment status, and stay details all in one place, making it simple to provide personalized service and keep operations running smoothly.

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2. OTA marketing channels

ResNexus helps your property get found and booked on top travel sites like Expedia, Airbnb, Booking.com, Vrbo, TripAdvisor, and Google Hotel Ads. With Direct Connect, you can manage all your channels, rooms, and rates from a single, easy-to-use platform. Availability and pricing update automatically in real time, reducing double bookings and saving you time. 

Meanwhile, you can adjust rates, implement promotions, set blackout dates, and use yield management to boost occupancy and revenue. Advanced analytics show how each channel performs so you can make informed decisions and focus on the strategies that drive the most bookings.

3. ResNexus websites

Every website created with ResNexus comes with an SSL certificate to protect visitor data and boost search engine rankings, giving guests confidence while keeping your property secure. The websites are fully ADA-compliant, with features that improve accessibility, readability, and navigability. These standards make your site welcoming to all visitors and help protect your business from legal risks.

The websites are optimized for SEO, mobile, and tablet. ResNexus handles keyword research, clean URLs, intelligent site structure, and metadata, ensuring your property appears in relevant searches. Mobile and tablet views are fast, functional, and visually appealing, so guests can book easily from any device. 

4. ResNexus booking engine

The booking engine focuses on a clean and intuitive guest experience. It clearly displays your rooms, availability, and images and encourages higher revenue through smart product suggestions in the retail sidebar. 

The visual layout guides guests smoothly from interest to confirmation, which helps increase conversions and improve the overall booking flow.

Deep Dive into ResNexus Features: Benefits and Functionality

Now that you understand what ResNexus is and who it serves, let’s take a closer look at the features and tools that make it a powerful solution for managing reservations, boosting revenue, and delighting guests.

A. ResNexus payments

ResNexus makes accepting payments fast, secure, and hassle-free. Whether you operate a hotel, bed and breakfast, or campground, the system ensures you never miss a booking. You can collect payments online or in person using EMV-certified card readers that support chip cards and contactless payments while protecting against fraud. 

It’s fully PCI-compliant, giving both you and your guests peace of mind. Travel Protection adds an extra layer of security, allowing guests to safeguard their reservations for a small fee without any additional cost to your business.

B. Partner integrations

ResNexus connects seamlessly with top OTAs and marketing partners to expand your reach and drive bookings. The platform integrates with Airbnb, Booking.com, Expedia, Vrbo, TripAdvisor, Google Hotel Ads, Glamping Hub, Hipcamp, Spot2Nite, The Dyrt, Little Travel Group, and Stash Hotel Rewards. 

These integrations allow real-time synchronization of availability and rates, direct guest communication, and exposure to millions of travelers worldwide. The system helps you avoid double bookings, attract high-value guests, and increase direct bookings while reducing third-party fees.

C. Digital marketing services

ResNexus offers full-service digital marketing to help your property stand out. The platform provides Google Ads management and tailored campaigns to maximize ROI and occupancy rates. Expert guidance enables you to craft email marketing campaigns that inspire repeat bookings and build loyalty. 

SEO services optimize your website and content, improving online visibility and attracting more guests. Technical SEO audits identify hidden issues and strengthen your site’s foundation, ensuring long-term performance.

Is ResNexus Worth It? Pros and Cons Analysis

When you look at ResNexus, weigh both the benefits and the challenges that real users highlight. These insights help you decide if this PMS is the right fit for your property. 

Here’s one reviewer’s take on Hotel Tech Report:

Below are the pros and cons of RexNexus:

Pros Cons
Top-notch customer support. A month-to-month contract and affordable pricing reduced risk. (Source) Lack of an embedded booking tool. Currently, only a link to the booking engine is available. (Source)
Extremely easy to use and packed with extra features compared to other property management software. Updates are frequent. (Source) Setup can be challenging for users unfamiliar with technical work, though plenty of resources are available. (Source)
Well-designed Grid that makes tracking reservations simple. Flexible for small businesses or complex hotel management. Good price point and no long-term contracts. (Source) Contract and cleaning schedule issues. Attached contracts sometimes do not match payments or confirmations. No easy way to assign cleaning schedules for partial-day rentals. (Source)
Time-saving and organized. Helps clients track rooms, upsell, and manage reporting efficiently. Supports day-to-day operations.
(Source)
Comment and payment limitations. Personal comments can be erased when navigating the system. Refundable security deposits cannot be attributed to the business name, only to individual guests. (Source)

Why Could roommaster be a Good PMS for You?

roommaster modernizes independent hotels with a unified platform designed by hoteliers who understand the daily grind. 

With over 125 years of combined experience in the hospitality industry, our team anticipates operational challenges. It builds tools that simplify your work, increase revenue, and let your staff focus on delivering memorable guest experiences.

1. roommaster Operations Suite

roommaster puts all core property operations in one intuitive platform. Front desk, housekeeping, maintenance, reservations, and finance all live under a single system. Reservation Management and Front Desk Management streamline check-ins, check-outs, room assignments, and guest requests. 

Similarly, Housekeeping Management and Group Blocks Management keep teams coordinated and reduce errors. Real-time Reporting and Analytics give managers a full view of property performance, helping them spot trends, address issues, and make smarter decisions quickly. 

As a result, your front desk stays organized, housekeepers know exactly what to do, and property managers get the insights they need without having to dig through spreadsheets.

2. roommaster Revenue & Finance Suite

The Revenue and Finance Suite automates revenue optimization and financial management while keeping you in control. AI-powered Revenue Optimization suggests dynamic pricing based on demand, occupancy, and market trends. Rate Management automatically adjusts prices to maximize RevPAR and fill rooms during slower periods. 

Connecting roommaster to the AI-driven ampliphi RMS provides revenue managers with instant, data-driven insights for fast pricing decisions. The Payments system handles deposits, pre-authorizations, settlements, and refunds within the platform. 

PCI-compliant card storage, flexible payment schedules, and automated reconciliation save your team hours each week. Additionally, handling chargebacks internally can cut losses by up to 40%. 

3. roommaster Guest Experience Suite

roommaster helps every guest feel special while keeping your staff efficient. The Hotel Guest App puts check-ins, requests, and property information directly in guests’ hands. Guest Communication and Engagement centralizes messaging, so staff respond faster, automate routine communications, and deliver personalized upsells. 

On the other hand, marketing campaigns, guest updates, and tailored offers flow seamlessly through the system. Staff gain insights into guest preferences, allowing every interaction to feel personal and thoughtful.

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4. roommaster Marketing & Distribution Suite

roommaster elevates your property’s online presence. The Booking Engine is mobile-friendly, brandable, and designed to increase direct bookings by 15 to 30%. The Channel Manager synchronizes rates and availability with OTAs such as Booking.com, Expedia, and Airbnb, eliminating overbookings and manual updates. 

Advanced analytics show which channels perform best and guide pricing optimization. The Website Builder and Metasearch tools increase visibility so guests can find your property easily and book quickly.

5. roommaster Concierge

roommaster Concierge enhances guest service around the clock. It answers calls 24/7, provides instant information, confirms simple reservations, and passes complex requests to your team with full context. 

The system supports multiple languages, ensuring international guests feel welcomed. Automation handles repetitive questions, never misses a call, and frees your staff to focus on interactions that require a personal touch. Guests can call at any hour to check amenities or make a dinner reservation, and roommaster Concierge responds immediately, solving most requests automatically.

ResNexus or roommaster: Which PMS Wins for You?

Although ResNexus offers an intuitive platform for small properties, several users have reported challenges related to technical setup, contract handling, and booking process workflows. 

If, however, you manage a mid-size or independent hotel,  hotel groups, resorts, B&Bs, motels, and vacation rentals, or simply need a PMS that handles every aspect of operations with more depth, roommaster is your ideal option. It combines front desk, housekeeping, maintenance, finance, revenue management, marketing, and 24/7 multilingual guest support in one unified platform. This level of control and automation allows your team to work smarter, reduces errors, and elevates guest experiences while optimizing revenue.

Schedule a demo today and see how roommaster transforms operations, boosts efficiency, and delights every guest!

FAQs

How much does ResNexus cost per month?

ResNexus offers flexible, custom pricing based on property size, seasonality, and features needed. There are no setup fees, and subscriptions start with the Essentials edition. Costs vary, so you need to contact ResNexus directly for an accurate quote for your property.

What features are included in ResNexus pricing plans?

ResNexus plans include property management, commission-free direct bookings, reservation calendars, housekeeping coordination, automated emails, reporting, revenue management tools, and a dedicated support team. On the other hand, the Premier edition adds marketing automation, group reservations, POS, contactless check-in, cart recovery, and advanced housekeeping and analytics features.

Is ResNexus suitable for small hotels?

Yes, ResNexus works well for small hotels, B&Bs, and boutique properties. Its intuitive interface simplifies reservations, OTA management, and guest communications. However, larger properties may require more advanced features and automation, which roommaster provides with broader operational control.

How does ResNexus compare to other PMS systems in terms of pricing?

ResNexus delivers competitive, flexible pricing tailored to property size and features. However, roommaster offers more robust functionality and scalable solutions that justify its investment for growing or complex properties.

Does ResNexus offer a free trial or demo?

Yes, ResNexus offers a 30-day free trial.

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Mayela lozano

Mayela Lozano is a content strategist with a passion for hospitality and technology. She collaborates with roommaster on content creation, highlighting how technology can streamline hotel operations and enhance guest satisfaction. When she’s not creating content, Mayela loves to travel and spend time with her two little ones, discovering new adventures and making memories along the way.

Join Thousands of Hotels Thriving with roommaster

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

Table of Contents

Join Thousands of Hotels Thriving with roommaster

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

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