StayNTouch Pricing 2026: Plans, Real Costs, and Is It Worth It?

Real StayNTouch PMS pricing for 2026: quote-based plans, per-room cost estimates by hotel size, hidden setup and integration fees, and how roommaster compares.
Mayela lozano
July 31, 2026
9
min. read
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TL;DR

  • Pricing model: quote-based, priced on rooms, integrations, and location.
  • Reported per-room estimate: roughly $6 to $12 per room per month (market range, not a StayNTouch card).
  • Small-property floor: cloud PMS in this segment commonly carry a ~$200 to $300 monthly minimum.
  • No public rate card and no free trial: every number comes from a sales quote.
  • What is bundled: interfaces, upgrades, remote consultation, and support are included in the monthly fee.

StayNTouch does not publish a rate card. It quotes each hotel on room count, the integrations you connect, and your location, so the honest answer is a range rather than a price. There is no public per-room figure and no free trial, only a demo and a custom quote. For a mobile-first cloud PMS in this class, hoteliers and directory listings point to reported market estimates of roughly $6 to $12 per room per month, which for a 50 to 100 room independent works out to about $500 to $1,200+ per month before payment processing and setup.

If you would rather compare that against one bundled number, roommaster packages the operating stack into a single independent hotel software quote worth lining up as you read.

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StayNTouch Pricing Plans

StayNTouch sells one mobile-first cloud PMS rather than a ladder of named public tiers, and it prices each property on a custom quote. The company positions the product for independent and boutique hotels, select-service properties, and multi-property portfolios from a handful of rooms to 500+.

The monthly fee is built around three inputs: room count, which sets the base; integrations, since each connected system can add to the quote; and location, which shifts pricing by region. StayNTouch states that interfaces, upgrades, remote consultation, and support are included in the subscription, so the headline number covers more than the raw PMS. Implementation runs on a typical 30 to 45 day deployment with a dedicated project manager, and that onboarding work is quoted separately from the monthly fee.

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StayNTouch Pricing Plans Compared

Because there is no public tier list, the useful comparison is what the quote does and does not include against a full operating stack. The table below combines StayNTouch's stated inclusions with reported market ranges for comparable mobile cloud PMS.

Plan element Best for What you get Reported price
Core mobile PMS Independent and select-service hotels Cloud PMS, mobile front desk, housekeeping, guest profiles, interfaces, upgrades, support ~$6-12 per room, quote-based
Guest-facing add-ons Contactless and boutique operations Kiosk, mobile check-in, guest-facing tools Add-on, custom
Integrations layer Properties with a wide app stack Third-party connections beyond the standard set Can raise the per-room quote

Two things stand out. Revenue management is not the product's core strength, so demand-based pricing typically comes from a connected hotel revenue management software tool rather than a native module. And the monthly quote scales with the integrations you connect, which is where a low headline estimate can climb.

What StayNTouch Costs For Your Property Size

Per-room ranges only mean something once you apply them to a real property and add the pieces you will actually run. The worked figures below are reported market estimates for comparable mobile cloud PMS, not official StayNTouch quotes, and payment processing is separate in every case.

A 15-room boutique inn: at ~$8 per room the PMS math is about $120, but the ~$250 to $300 monthly minimum common to this segment takes over, so you effectively pay near $275 per month, or close to $18 per room. Small properties carry the highest per-room cost because of that floor.

A 45-room independent hotel: at ~$10 per room the base is about $450. Add a couple of paid integrations and guest-facing kiosk tools and software lands near $550 to $700 per month before payments.

A 100-room independent or select-service hotel: at ~$11 per room the base is about $1,100. Add integrations, kiosk, and a connected RMS and you reach roughly $1,200 to $1,600 per month before payments.

Property (independent / boutique) Core PMS (rooms x rate) Common add-ons Est. software/month Payments
15-room boutique inn ~$120, but ~$275 floor applies None ~$275 + % of card volume
45-room independent ~$450 Kiosk + integrations ~$550-700 + % of card volume
100-room independent / select-service ~$1,100 Kiosk + integrations + RMS ~$1,200-1,600 + % of card volume

Use it as a template: take your room count, multiply by the $6 to $12 reported range, apply the ~$275 floor if you are small, then add each integration and add-on you cannot do without. A fuller walkthrough of that method sits in our hotel software pricing guide. If you want a bundled number to hold it against, ask for a small hotel management software quote and compare like for like.

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StayNTouch Hidden Costs

The monthly quote is the part you can see. These are the costs that surface later, and they are the reason a first estimate often moves once the contract is drawn up.

  • Project-based onboarding: the 30 to 45 day deployment with a dedicated project manager is quoted on top of the subscription, so implementation, configuration, and data migration are a separate line, from a few hundred dollars for a simple setup to several thousand for a complex one.
  • Integration-driven pricing: because each connected system can raise the quote, a property with a wide app stack pays more than the headline per-room figure suggests, and a fuller hotel channel manager and distribution setup is part of that math.
  • Payment processing: card fees are separate from the software, so a busy property should model hotel payment processing alongside the monthly quote rather than after it.
  • Revenue management: demand-based pricing is not the core system's strength, so many properties add a third-party RMS on top.
  • Quote-only pricing: with no public rate card and no free trial, buyers cannot line StayNTouch up against a hotel pms systems shortlist without running a separate sales process for each vendor.

To be fair, StayNTouch earns strong reviews for a genuine reason: its mobile-first interface trains staff in days, and it folds interfaces, upgrades, and support into one monthly fee without tiered service charges. For a hotel that wants tablet-driven check-in and light front-desk hardware, that is a real strength.

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StayNTouch Pricing vs roommaster Pricing

Both quote rather than publish, so the comparison is about what the quote covers. StayNTouch prices a mobile-first PMS and adds integrations and guest-facing tools; roommaster bundles the core operating stack into one quote by property type and size.

Factor StayNTouch roommaster
Pricing model Quote-based, priced on rooms, integrations, location Custom quote by property type, size, location
Reported range ~$6 to $12 per room, quote-based Bundled quote covering core PMS and distribution
Revenue management Typically a third-party add-on Built-in, no separate RMS subscription
Booking engine Available through the platform Included in core PMS
Channel manager Integrations layer Built into the platform
Payments Separate card processing Integrated payments with automated reconciliation
Support Included, no tiered service charges Hospitality-focused support included
Contracts Negotiated No long-term contract for independents

Why roommaster Is A Smart Choice For Independent Hotels

StayNTouch sells the front desk on a tablet. roommaster is built to sell the whole property on one system, so the quote you agree to covers the operation rather than just the check-in screen.

That single design choice removes most of the extras above. Because the package already includes the hotel booking engine, channel manager, and built-in revenue management, there is no separate RMS invoice and no per-integration climb as you connect more of your stack. You run reservations, payments, and guest records off one hotel property management system, so direct marketing is easier and you avoid the sync gaps that come from stitching many connections together. Migration, training, and support come from one vendor, and independents are not tied to a long-term contract.

Where does StayNTouch still win? If mobile-first, tablet-driven check-in and light select-service guest flow are your single top priority, its interface and hardware story are hard to beat. But for a 20 to 150 room independent or boutique hotel that values one bundled quote and one vendor, roommaster is the stronger fit. Compare the field in our stayntouch alternatives roundup, see the head-to-head in roommaster vs stayntouch, or benchmark against the best pms software independent hotels list.

Ready to see your own number? Get a single bundled roommaster pricing quote, and if you decide to switch, our guide to migrate to roommaster shows what the move involves.

Bottom Line

StayNTouch is a capable, mobile-first cloud PMS, and for an independent or select-service hotel that wants tablet-driven operations, the included interfaces and support make the monthly fee reasonable on paper. The catch is total cost of ownership: with no public rate card, project-based onboarding, integration-driven pricing, and a third-party RMS for demand pricing, a mid-size property often lands well above the headline per-room estimate, and the quote-only model hides that until you are deep in a sales cycle.

The smart move is to model it honestly. Take your room count, apply the $6 to $12 reported range, add the ~$275 floor if you are small, layer in the integrations and add-ons you will actually use, and include card fees. Then hold that all-in figure against one bundled quote rather than a headline estimate. If you are weighing other systems too, our best hotel management software shortlist applies the same lens.

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FAQs

1. How much does StayNTouch cost per month?

StayNTouch is quote-based with no public rate card. Reported market estimates for comparable mobile cloud PMS run roughly $6 to $12 per room per month, so a 50 to 100 room hotel commonly pays about $500 to $1,200+ per month before setup and card fees.

2. Does StayNTouch have transparent pricing?

No. StayNTouch publishes no rate cards and quotes each hotel on room count, integrations, and location. Many buyers note this makes direct comparison with other PMS systems difficult without a separate sales process.

3. What are the hidden costs in StayNTouch pricing?

The main extras are project-based onboarding and data migration, integration fees that raise the per-room quote, a third-party RMS for demand pricing, and card processing, all billed separately from the monthly subscription.

4. Is StayNTouch suitable for small hotels?

Yes, but the ~$275 monthly floor common to this segment means small properties pay a high per-room rate. The mobile-first design suits lean teams, though much of the value shows up in tablet-driven, select-service operations.

5. Does StayNTouch offer a free trial?

No. StayNTouch has no self-serve free trial. You request a demo, speak with sales, and receive a custom quote and walkthrough based on your property, room count, and integrations.

6. How does StayNTouch pricing compare to roommaster?

StayNTouch prices a mobile PMS and adds integrations and guest-facing tools on top. roommaster bundles core PMS, booking engine, channel manager, and revenue tools into one quote, which tends to make budgeting more predictable for independent hotels.

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Mayela lozano

Mayela Lozano is a content strategist with a passion for hospitality and technology. She collaborates with roommaster on content creation, highlighting how technology can streamline hotel operations and enhance guest satisfaction. When she’s not creating content, Mayela loves to travel and spend time with her two little ones, discovering new adventures and making memories along the way.

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Join Thousands of Hotels Thriving with roommaster

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