8 Best Hotel PMS Systems For 2025

8 Best Hotel Property Management Systems 2025

Running a hotel today requires much more than basic tools. As guest demands rise and teams get leaner, you need technology that keeps up. With 78% of hotels increasing their IT budgets, many properties are already upgrading to better systems. Many hotels are also adopting hospitality management software to unify daily operations, improve automation, and create a more efficient tech stack that supports modern guest expectations. They aren’t doing it for fun, but they’re doing it to stay efficient and stay competitive.

This guide walks you through how to pick the right hotel PMS systems for 2025. You'll get clear guidance on must-have features, new trends, and how to choose a platform that actually supports your team, speeds up tasks, and helps you serve guests better.

What is a Hotel Property Management System (PMS)?

A property management system (PMS) is hotel software that helps run front desk and back office tasks from a single platform. It handles reservations, check-ins, guest messages, billing, housekeeping updates, and more. Modern hotel PMS systems often include tools like booking engines and channel managers to reduce manual work and streamline operations.

‍

Hotel Property Management System Benefits

A cloud hotel PMS helps your team spend less time on routine admin tasks and more time serving guests effectively. Here’s how the best hotel PMS software makes a difference:

• Improved internal operations: Cloud-based PMS platforms reduce manual tasks and overhead, speeding up check-ins, check-outs, POS transactions, guest messaging, and housekeeping coordination, all while boosting guest satisfaction
• Efficient automation of tasks: Automating recurring jobs removes human error, delivers accurate reports, and supports data‑informed decisions. One-click rate and room inventory updates across all OTAs help drive bookings and online visibility
• Better system integrations: Top PMS systems connect with channel managers, RMS, CRMs, booking engines, payment gateways, and POS providers, supporting real-time distribution and smarter yield management
• Enhanced guest experience: Staff access rich guest history and preferences to personalize service, send confirmations and reminders via SMS or email, and offer seamless self check‑in or kiosk experiences that reduce queues
• Access across devices: Whether on a desktop or mobile device, you can manage bookings, update availability, and respond to changes from anywhere, ideal for multi-property oversight

‍

Hotel Property Management Systems: At a Glance

Before we explore each property management system in detail, here’s a quick overview to help you compare your options at a glance.

8 Best Hotel Property Management Systems in 2025

Let’s take a closer look at some of the most innovative property management systems to see how they help your team save time, stay organized, and manage daily operations with less effort.

1. roommaster

Running a hotel smoothly depends on how well your core tools work together. The roommaster property management system gives independent hoteliers a complete operational command center where reservations, front desk, housekeeping, maintenance, and finances work together in one place. It reduces unnecessary clicks and admin work so staff can focus on engaging guests. With real-time syncing and a single dashboard, roommaster PMS provides the foundation for outstanding guest experiences and the intelligence needed to grow profitably in a competitive market.

Key features

• Reservation management: Manage direct, OTA, and phone bookings easily with fewer clicks and real-time Booking Engine and Channel Manager sync
• Group bookings management: Create group blocks for weddings or tours, offer master invoicing or individual payments, and track group revenue
• Guest management: Build guest profiles with preferences and spend history, automate communications, and follow privacy rules
• Financial control & flexibility: Handle receivables, multiple folios, group billing, payments, and detailed reporting
• Operational excellence: Customize dashboards, track maintenance jobs, set staff permissions, and simplify front- and back-office workflows
• roommaster Payments: Manage deposits, pre-auths, settlements, and reconciliations directly within your PMS
• Revenue optimization: Use dynamic pricing, demand forecasting, and competitor insights to grow revenue effortlessly. Integrate with the ampliphi RMS, the AI-powered revenue management tool, optimizing rates in real time based on market trends, guest behavior, and competitor data, increasing RevPAR by up to 20%
• AI voice concierge: Respond to calls, messages, and common guest questions 24/7 with the roommaster Concierge

Pros

• Cloud-based accessibility & data security: Access on any device with internet, enjoy 99.95% uptime, automatic system updates, and full backups without hardware costs
• Integration: Choose from 270+ reports, build custom SQL dashboards, connect with 100+ third-party tools, and use open APIs for your own integrations

Cons

• The system logs out automatically after a period of inactivity, which can interrupt work
• Room layouts could be easier to view visually, especially when assigning rooms
• Some tasks take more steps than needed and would benefit from interface improvements

Pricing

• Custom pricing

What are real-life users saying about the tool?

“It is a well-designed software that helps to set and facilitates the way reservations, walks-in, arrivals and check-outs make the entire process easier and helps save time.”

• Via G2

{{pms-two}}

‍

2. Oracle Hospitality

Oracle’s OPERA Cloud PMS gives hotel teams the tools to handle front desk, housekeeping, reservations, events, sales, and guest services in one connected platform. Teams can work from any device, update room status in real time, manage events, or handle upsells without switching systems. The platform also supports conference space management, allowing you to set flexible rates for groups or chains, which helps your sales team stay on top of demand.

Key features

• Mobile check-in and checkout: Speed up arrivals and departures by letting staff manage guest movement from any device
• Integrated group and event management: Handle room blocks, catering, and inventory for weddings, meetings, and large events with ease
• Upsell tools for room and service upgrades: Offer personalized upsells at the right time to boost guest satisfaction and revenue
• Centralized guest profiles: Access complete guest history, preferences, and spending data to deliver more tailored service

Pros

• Integration options: Extend your PMS capabilities with over 100 integrations, including payment gateways, POS, and more
• Business intelligence: Guide your team with detailed reports and dashboards that keep everyone focused on performance

Cons

• Users report long delays from Oracle’s support team, even for critical issues
• The software costs more than many other hotel PMS systems, which can limit smaller properties
• Some integration setups require technical help and aren’t as user-friendly as expected

Pricing

• Custom pricing

What are real-life users saying about the tool?

“User-friendly interface, quick implementation, adds value to our management skills and improvement for our yearly achievement aims. Our team had many great feedbacks regarding your system implementation.”

• Via G2

‍

3. Mews

Looking to run your property with less stress and more clarity? Mews provides you with tools that simplify hotel operations, allowing your team to move faster and think less about screens. The platform works fully in the cloud, so you’re not tied to the front desk. Staff can log in from anywhere and stay updated on guest activity, room status, or payments. Unlike old systems that focus solely on rooms, Mews helps you generate revenue from every type of space. Sell parking spots, co-working desks, meeting rooms, or storage by the hour or month. You can also attract locals with custom memberships or short-term rentals.

Key features

• Front desk management: Manage check-ins, check-outs, charges, and keys from a single view
• Reservation handling: Manage bookings for individuals, groups, or multiple properties in one system
• Housekeeping management: Assign, track, and update cleaning tasks directly from the dashboard
• Integrated payments: Process payments securely at any point with one platform for all charges

Pros

• Front desk efficiency: Reduce manual tasks by handling key operations from one screen
• Rate control: Adjust prices quickly based on demand, season, or guest type without delays

Cons

• Because Mews packs so many features in one platform, initial setup can feel complex
• It lacks bill merging for reopened invoices, which slows down reconciliations
• Some users face occasional glitches with property profiles and room order issues that disrupt the timeline view, often caused by system bugs

Pricing

• Available in Essentials, Advanced & Enterprise: Custom pricing

What are real-life users saying about the tool?

“MEWS is a one-stop PMS system, easy to navigate, and most of your needs are available. Additionally, the customer support is very active.”

• Via G2

‍

4. Little Hotelier

Little Hotelier’s cloud-based PMS offers a single calendar for reservations, smooth payment processing, easy reporting, and helpful scheduling and communication features. These functions enable you to run your business from one place, automate tedious tasks, organize guest details, and manage payments, staff, and maintenance with ease. You save valuable time and money by speeding up processes and gaining control. For every booking, you could save up to 35 minutes and see a return on investment up to 63 times. Plus, it connects to over 450 booking channels and runs on SiteMinder’s tech, processing over 100 million reservations yearly.

Key features

• Front desk management: Manage reservations, check-ins, check-outs, and room availability all in one calendar
• Reservation management: Create, update, and organize bookings, including guest details and preferences
• Channel manager: Update availability and rates instantly across OTAs like Booking.com and Expedia
• Direct booking engine: Boost direct bookings through your website, social media, and metasearch sites

Pros

• Mobile accessibility: Manage your property anytime from any place using the mobile app
• Upselling and cross-selling: Promote upgrades and add-ons to increase revenue for each booking

Cons

• You cannot create rules for new reservations, and the upgrade makes it easy to move bookings to the wrong dates by mistake
• Accessing the site can feel slow because it requires many steps, and shortcuts would improve usability

Pricing

• From $109/month

What are real-life users saying about the tool?

“It is easy to set up and is easy to use, as the new upgrade is user-friendly and easy to navigate. It does a lot of work for us, hence saving you time and effort.”

• Via G2

‍

5. Hotelogix

Managing daily hotel operations gets easier with Hotelogix’s cloud-based system that automates key tasks to boost efficiency and increase revenue. Trusted by users in over 100 countries, this platform stands out among hotel PMS systems for its real-time syncing, centralized dashboard, and automated guest communication. It helps you manage bookings smoothly while keeping occupancy rates high. Hotelogix also offers an admin console within the front desk module to keep a constant eye on daily activities. Detailed reports provide data to guide your decisions and help you run your property effectively.

Key features

• Automate hotel operations: Reduce manual work and minimize errors by automating routine tasks
• Drag and drop reservations: Quickly update bookings on the dashboard to save staff time
• Easy staff training: Use the Automated Coaching Engine for quick, remote learning anywhere
• Admin console tracking: Monitor daily operations and access reports for better decisions

Pros

• Analytical reports: Analyze sales, market segments, occupancy, and get quick insights with the Manager Flash Report
• Revenue optimization: Accept bookings through your website and Facebook with automatic syncing to increase direct sales

Cons

• Report options have limits and don’t cover all data needs
• Integration with other systems can be complicated and time-consuming

Pricing

• Available in Premium, Premium Plus & Platinum: Custom pricing

What are real-life users saying about the tool?

“Easy to use and since it is a cloud-based management system, it can be accessed everywhere.“

• Via G2

‍

6. RoomRaccoon

RoomRaccoon helps you save time by managing bookings, invoices, guest communication, and check-in/check-out with a user-friendly hotel PMS system interface. Its color-coded design gives you a clear view of reservations and payment statuses. You can quickly adjust rates or upgrade rooms using drag-and-drop tools. It also boosts revenue by letting you sell extra spaces like conference rooms and parking.

Key features

• Group booking management: Handle group reservations with linked rooms and save negotiated rates in booker profiles
• Event planning tools: Generate detailed invoices and function sheets for smooth event coordination
• Visual booking overview: Instantly view reservations and payment statuses using a color-coded calendar
• Drag-and-drop editing: Upgrade rooms and change nightly rates quickly with drag-and-drop controls

Pros

• Group booking convenience: Easily manage group stays and generate consolidated invoices
• Revenue growth: Sell extra spaces like conference rooms or parking to increase profits

Cons

• The system sometimes glitches, disrupting reservations and frustrating staff and guests. It requires more training time due to a steep learning curve
• Customization options are limited, making it harder to fit specific hotel needs

Pricing

• Entry: $236/month
• Essentials: $300/month
• Premium: $441/month
• Pro: $620/month

What are real-life users saying about the tool?

“RoomRaccoon impresses with its comprehensive and user-friendly approach to hospitality management. The platform excels in streamlining hotel operations, offering a centralized solution for reservations, guest communications, and property management.”

• Via G2

‍

7. Cloudbeds

Cloudbeds helps hotels run smoother by combining reservations, payments, guest info, and operations in one clear system. It reduces time spent on manual tasks by up to 80%, giving your team more time to focus on guests. Staff can manage bookings, check-ins, and responsibilities across properties without confusion. The system is designed to be easy to learn, helping hotels cut training time and improve daily workflows.

Key features

• Multi-property management: Oversee staff roles, bookings, and operations across different hotel locations
• Unified guest profiles: Manage bookings, preferences, and history from one centralized place
• Automated workflows: Reduce manual processes by up to 80% with smart automation tools
• Contactless tools: Use digital check-in and communication to reduce staff workload and improve guest comfort

Pros

• Quick onboarding: Train new staff faster thanks to the simple and modern design
• Centralized control: Manage operations, guest data, and analytics from one system

Cons

• Pages load slowly even when the system is marked as fully operational, which creates delays during guest interactions

• The platform lacks modern updates that could improve speed and flow across more areas of the system

Pricing

• Custom pricing

What are real-life users saying about the tool?

“What a hotelier need? Organization and Intuitive management of the mass management. Cloudbeds does it the best. Everything is understandable for even new frontdesk staff.”

• Via G2

‍

8. Seekda

Hotel PMS systems, such as Seekda, bring simplicity and clarity to daily hotel management. You can activate the system and start receiving bookings on the same day, without delays or outside assistance. With real-time data on room and channel performance, you’ll make faster decisions that drive more revenue. You can also control access by role and manage multiple properties without switching logins. The platform is built to help properties like yours grow steadily and run with fewer manual tasks.

Key features

• User access control: Assign specific permissions to each staff role using the built-in User Manager
• Group login access: Manage multiple properties in one place without juggling separate logins or passwords
• Automated reporting: Schedule performance reports to be delivered at set times with clear and useful insights
• Instant system activation: Activate the platform and connect booking channels the same day without outside support

Pros

• Sales performance insights: View room and channel stats to make pricing and promotion decisions faster
• Central control: Manage access and activity across staff, properties, and sales tools in one dashboard

Cons

• The system lacks flexible options for bulk rate edits and multi-select when creating or adjusting offers across room types

Pricing

• Light: From € 67 /month
• Pro: From € 92 /month
• Premium: From € 125 /month

‍

Most Important Features of a Hotel PMS in the Eyes of Hoteliers

Hoteliers need software that actually works the way they run their property every day.  But not every feature matters equally. After speaking with hotel owners, operators, and property managers, here’s what consistently tops their list:

• Central reservation control: Hoteliers want an easy way to handle bookings, view availability in real time, and avoid double bookings across channels
• Task automation: They prefer systems that can handle repetitive work like confirmations, reminders, and check-in messages without manual effort
• Built-in payment processing: An integrated payment system that handles online payments, refunds, and deposits is key for smooth operations

{{pms-one}}

• Guest communication tools: Quick, automated communication with guests before arrival and after departure is a must for maintaining satisfaction
• Reporting & analytics: They rely on clear reports that show booking trends, revenue performance, and occupancy data for smarter decisions
• Mobile access: Hoteliers value the ability to manage operations from anywhere using a phone, especially during busy periods or offsite

‍

How to Choose the Best PMS for a Hotel?

Choosing the top hotel PMS systems can make a huge difference in how efficiently your property runs and how much revenue it generates. Here are the key factors to look for when deciding on the best PMS for your hotel:

• Pricing models: Check exactly what’s included in the price and watch out for extra fees on bookings, channel connections, or essential features. A clear pricing plan helps avoid unexpected costs that could harm your budget
• Return on investment: Look for a system such as roommaster that goes beyond simple automation and actively helps increase bookings and reduce costs. Ask providers to share real-life examples that demonstrate how their PMS has improved profits
• Strong reporting capabilities: Make sure the PMS provides the real-time reports your team needs, from revenue numbers to housekeeping status, and that you can access them on any device
• Smooth integrations: Your PMS (like roommaster) should connect well with your existing tools, like payment gateways and channel managers. This keeps your tech working together without dealing with multiple platforms
• Reliable support: Fast, helpful customer service is essential, especially during busy times. Hence, look for software such as roommaster that provides support for clear guides, video tutorials, and responsive live help
• Onboarding process: A quick, organized setup that handles data migration means less disruption and faster time to go live. Confirm that your provider can meet your timeline and make the switch as easy as possible

‍

Bring Your Hotel Operations Together with roommaster

Independent hoteliers often face challenges because their systems don’t work well together, causing wasted time and lost chances to improve guest satisfaction. roommaster solves this by combining your PMS, Booking Engine, Channel Manager, and Payments into one cloud platform. This gives you clear, real-time control over your operations and lets you focus on welcoming guests. The setup process is quick and smooth, so you can start benefiting with minimal interruption to your daily work. Ready to see how roommaster can help your hotel? Book a demo today!

‍

FAQs

What is a PMS in hotels?

A hotel PMS is software that manages daily operations like reservations, check-ins, billing, and housekeeping. It centralizes tasks to improve efficiency and guest service across the property.

How many types of PMS are in hotels?

Hotels typically use cloud-based PMS, on-premise PMS, and hybrid systems. Each type offers different levels of accessibility, control, and cost depending on the property’s size and needs.

What is a hotel PMS and POS?

Hotel PMS manages bookings and guest services, while POS handles sales transactions like food and retail. Together, they connect front desk and hospitality operations for smooth management.

What is an example of PMS?

roommaster PMS helps hotels manage reservations, payments, housekeeping, and reporting. It offers a unified platform that simplifies daily operations and improves efficiency across the property.

How much does a property management system cost?

PMS costs vary by features, property size, and pricing model. Monthly fees typically range from $100 to $600, with some charging per room or booking, plus setup and support fees.

How to choose the best PMS for hotels?

Look for user-friendly, scalable systems with strong reporting and integration options. roommaster offers an all-in-one platform that’s reliable, easy to implement, and suits independent hotels well.

‍

{{cta-strip}}