Little Hotelier Pricing, Plan, and Features: Is Little Hotelier Worth It?

Little Hotelier serves small accommodation providers like inns, guest houses, and motels with tools for everyday tasks. It gives you a booking engine, front desk system, and a channel manager that connects directly to platforms like Booking.com and Airbnb. 

Small property owners value its intuitive interface, automated workflows like check-in and payment processes and real-time updates that help avoid double bookings. Its notable strengths include a powerful channel manager, a mobile app for handling tasks on the go, and reliable customer support.

Despite its popularity, Little Hotelier does not meet the needs of every small property owner.

For example, one Capterra reviewer noted:

‍“The platform is not always intuitive, especially when troubleshooting rate issues. It took me a while to understand where the problem was affecting my Booking.com listing. Without support help I could not have resolved it.”

This guide covers Little Hotelier pricing, available plans, and key features so you can decide if it offers real value for your property.

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Little Hotelier Overview: What is it and Who is it For?

Little Hotelier is a cloud-based PMS that serves small accommodation providers like guest houses, inns, lodges, bed & breakfasts, and boutique hotels. The platform handles front desk workflows, processes online reservations through its integrated Booking Engine, and manages visibility on OTAs using its Channel Manager. It connects properties to Booking.com, Expedia, Airbnb, and Google Hotel Ads from a single interface. 

Among the Little Hotelier features that users value most are real-time booking updates and centralized visibility across multiple booking sites, saving time and reducing errors.

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Little Hotelier Pricing Structure: Plans and Tiers

Little Hotelier offers flexible pricing based on room count and feature needs, starting with cost-effective plans that suit small properties. Explore the options below to match your budget and functionality needs.

Here’s a breakdown of current plans and their key inclusions:

The Pro plan works well for small hotels that want a fixed monthly rate, regardless of booking volume. On the other hand, the Premium plan suits operators who prefer one package that covers all operational and guest-facing features. Meanwhile, support is available 24/7 through phone, chat, and email, with an onboarding specialist assigned during setup. 

The platform also offers optional add-ons like Website Builder, Hotel Metasearch, and Guest Engagement tools, which you can activate as needed. The Little Hotelier cost depends on how many rooms you manage and whether those rooms are in one or multiple properties. Pricing is transparent, flexible, and billed monthly, so you can adjust as your property grows.

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Key Features of Little Hotelier

Little Hotelier offers a single platform that helps small accommodation providers run their business smoothly, save time, and boost revenue. The platform has served small property owners for over ten years and helps them spend more time with guests by reducing administrative tasks. It connects your property directly to the largest distribution network in the industry and maintains strong OTA performance across every channel.

The list below shows key features and explains how each one improves your daily operations.

1. Booking engine

The booking engine lets properties accept reservations directly through their website or Facebook page while connecting to over 450 booking sites, including Google Hotel Ads. 

All bookings appear in a single calendar, which helps prevent double bookings and keeps inventory accurate across channels. This setup drives higher direct bookings, with many users reporting an increase of up to 43%.

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2. Guest and hotel management system

Managing reservations becomes straightforward with a centralized calendar that shows all bookings in one place. Automated guest messaging keeps communication timely without extra effort, while built-in tools allow quick comparison of competitor rates. 

This helps staff adjust prices and distribution strategies confidently, saving around 35 minutes per booking.

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3. Payment processing

Little Hotelier supports fast, contactless payments and makes processing deposits or refunds secure and straightforward. It keeps guest payment details protected and simplifies account reconciliation. This reduces the time spent on financial tasks by an average of four minutes per booking.

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4. Mobile app

The system’s mobile-friendly design allows staff to manage bookings, check-ins, and updates from any device, whether on-site or remote. 

Automatic syncing across all platforms removes the need for manual inventory updates, which cuts processing time in half. This makes it easier to keep operations running smoothly, no matter where your team is working.

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Deep Dive into Little Hotelier Features: Benefits and Functionality

Little Hotelier combines essential tools that help small properties manage daily operations, increase direct bookings, and improve guest satisfaction. Here’s how each feature plays a vital role in supporting your hotel’s daily performance and long-term growth.

1. Channel manager

Little Hotelier’s Channel Manager connects your property to the widest range of booking channels available to small accommodations, including niche and local options that fit your business style. Small property owners using three or more channels see 65% more bookings, proving that reaching more guests pays off. You decide which rooms and rates appear on each channel, adjusting pricing and availability to match your strategy.

The software guarantees 100% reliable connections with major OTAs like Booking.com and Expedia, eliminating double bookings. When you update rates or availability in one place, those changes instantly show across all channels, saving you time and preventing errors.

Additionally, the system collects bookings from the website and OTAs and displays them in one calendar. Staff use this central view to manage availability, update listings, and respond to changes without delays. For example, when hotels list ten rooms across five OTAs, the Channel Manager syncs inventory in real time and blocks unavailable rooms, which prevents overbookings and helps staff sell every room without conflict.

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2. Metasearch

Want to attract more guests without paying high commissions? Little Hotelier helps your property appear on major metasearch sites like Google, Tripadvisor, and Trivago, where millions of travelers look for places to stay. Your listing includes an official site tag, boosting credibility and visibility. The system participates in live auctions to win guest impressions and holds preferred partner status with these platforms, giving your property an advantage.

Guests who find you through metasearch are directed to your direct booking engine, where you control rates and inventory with real-time updates. This control lets you collect guest data for direct marketing and encourage repeat bookings with special offers and upgrades. By relying less on OTAs, you reduce commission costs, paying transaction fees only for completed stays. This strategy also drives more traffic to your website and strengthens your long-term marketing efforts.

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3. Website builder

Whether you want a basic direct booking page or a fully customized hotel website, the platform’s website builder supports your needs. The platform supports multiple languages and currencies, making it easier for travelers worldwide to book directly with you. Adding extras such as breakfast or upgrades during the booking process is simple, and you can include special offers or discounts to encourage more reservations.

Customization is straightforward. All you need to do is add your logo, select colors and fonts, and upload images and content to create a site that fits your brand. You can also manage tax, service charges, and payment options, all within the same system.

To save you money, Little Hotelier hosts your website at no additional cost, eliminating expenses related to developers, hosting, and domain fees. If you prefer, the platform lets you use your own custom domain while keeping all these benefits intact. 

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4. Insights

With the platform’s reporting insights, you see how your business performs at any moment, with clear graphs and visual reports that show which rates and channels work best. The system lets you monitor competitor rates for your top 10 competitors over the next 90 days. This view helps you respond to market changes and special events like local festivals or sports matches. You can compare how your property’s direct rates stack up against OTAs, spotting any discrepancies quickly so you can adjust pricing and protect your revenue.

Insights also track your sales performance compared to previous years and reveal which booking channels drive the most revenue. This information supports smarter distribution choices and helps forecast staffing or inventory needs.

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5. Front desk software

At the core of Little Hotelier is the Front Desk, a feature that saves you around 35 minutes per booking by combining essential tasks into one simple dashboard. This central hub brings together everything you need to manage your property efficiently without switching between multiple systems.

With Front Desk, you can:

• Handle check-ins, check-outs, room assignments, and guest communications all from a single interface
• Use the mobile app to manage your property remotely, allowing you to step away from the front desk while staying in control of your business
• Access detailed reports that highlight your best-performing rooms, rate plans, and promotional offers to help guide your business decisions
• Organize housekeeping schedules with daily room status tracking and leave important messages for your cleaning staff to improve turnaround times
• Automate guest communications by sending timely confirmations, reminders, and welcome messages, enhancing the guest experience with minimal effort

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Is Little Hotelier Worth It? Pros and Cons Analysis

Many users find Little Hotelier easy to learn and value its responsive customer service. However, reviews are generally negative due to frustrations with pricing, poor support, missing payment options, and a confusing cancellation process for the trial. Some reviewers describe the software as overly complex and challenging to implement. 

One reviewer on Capterra warned of how difficult rate troubleshooting felt without help and said:

For a more in-depth Little Hotelier review, here’s a side-by-side comparison of the platform’s pros and cons:

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Why roommaster Is a Good PMS for You?

roommaster packs every Little Hotelier feature into its platform and takes each area further with workflows tailored specifically for independent hotel operators. This specialized design helps accomplish daily tasks faster, improves clarity for your team, and drives better performance across operations.

1. Hotel property management system (HMS / HPMS)

roommaster built its cloud-based PMS for independent hoteliers, bringing together reservations, front desk operations, housekeeping, maintenance, and financial tools in one unified dashboard. 

Centralizing these tasks reduces clicks and removes administrative slowdowns so staff can spend more time with guests. Staff members rely on built-in analytics to make data-backed decisions that boost revenue and support better guest experiences throughout their stay.

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2. Booking engine

The roommaster Booking Engine transforms your hotel’s website into a high-converting platform through mobile design, interactive calendars, and seamless PMS integration. 

You can tailor booking flows to match your brand and specific market segments while offering upsell options that increase each reservation’s value. Many managers report that 15 to 30 percent of bookings shift from OTAs to direct channels, which raises profit margins and strengthens guest loyalty, while keeping inventory and rates fully synchronized.

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3. Channel manager

roommaster installs a Channel Manager that connects your property to over a hundred OTAs and major global distribution systems. The system keeps rates and availability synced across all channels, which prevents overbookings and saves time. 

Independent hotels often cut distribution management time by 85%, while gaining visibility in both regional and global markets. Channel-specific reports offer insights that let you fine-tune pricing and distribution strategy based on performance data.

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4. AI voice concierge

When calls go unanswered during peak hours or off shifts, roommaster Concierge steps in to answer immediately, handle guest inquiries and bookings across multiple languages, and complete reservations without frontline staff involvement. 

Many hotels report higher phone-based booking conversions while easing the workload on front desk teams during their busiest periods. This tool lets human staff focus on delivering exceptional guest service in person.

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5. Revenue optimization

Independent hotels often miss revenue opportunities because they lack advanced pricing tools, but roommaster’s rule-based yield engine fixes that by reacting to demand trends and market signals in real time. Teams set pricing rules once, and the system dynamically adjusts rates to capture revenue during busy periods or support occupancy when demand drops. 

Many properties see RevPAR increase by 15 to 20% in the first year of use. Additionally, integration with the AI-powered ampliphi RMS adds extra automation and smarter pricing insights that sustain profitability over time.

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6. Payments

roommaster Payments is fully integrated within the PMS, handling deposits, pre-authorizations, and settlements without the need for external systems. The tool supports flexible deposit schedules, safely stores cards on file, and eliminates duplication across platforms. 

Automating chargeback dispute handling helps reduce financial losses by up to 40% while freeing hotel staff from four to six hours of weekly reconciliation work. Because this solution evolves in-house, it adapts to your needs faster than third-party gateways do.

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7. Pricing

Instead of offering rigid tiers, roommaster pricing adapts to your property by calculating a custom quote based on hotel type, size, and location. 

All you need to do is share a few key details, such as your property location, type (like independent hotel, resort, or bed & breakfast), number of rooms, and your contact information, and roommaster will generate a tailored pricing quote that matches your operational needs precisely.

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Little Hotelier or roommaster: Which PMS Wins for You?

Little Hotelier gives small accommodation owners a quick way to manage reservations, connect with OTAs, and accept direct bookings. Its tools work well for basic operations, especially for B&Bs or solo operators who need a clear front desk and a simple website. The software offers an easy learning curve and keeps all the essentials in one place without needing extra setup.

However, many users find that Little Hotelier becomes limiting when their business grows or needs more flexibility. If you want more control over pricing, guest communication, or operational tasks, you’ll need a system that goes further.

roommaster gives hotel teams faster access to data, deeper control over bookings, and better automation for payments, rate changes, and guest messaging. It connects with hundreds of OTAs, handles upsells in the booking flow, and supports complex pricing rules with a built-in yield engine. The platform also includes a voice concierge that takes phone bookings 24/7 without staff involvement.

Book a free demo of roommaster today to see how it works in your property.

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FAQs

1. How much does Little Hotelier cost per month?

Little Hotelier offers two main pricing plans: Pro and Premium. Pricing is tailored based on the number of rooms and region, but on average, the starting price is around $109 per month for smaller properties. For exact pricing, you need to request a custom quote by providing your property size, location, and business needs.

2. What features are included in Little Hotelier pricing plans?

Both plans include the core features like a front desk system, channel manager, booking engine, mobile app, website builder, and payment processing tools. The Premium plan adds Advanced Insights (business intelligence reports) and Metasearch Ads to help drive more direct bookings. You can also purchase add-ons such as revenue management, automated messaging, and integrations with third-party tools.

3. Is Little Hotelier suitable for small hotels?

Yes, Little Hotelier is built specifically for small accommodation providers, including B&Bs, inns, motels, lodges, guesthouses, and boutique hotels with fewer than 20 rooms. Its tools focus on simplicity, fast setup, and saving time on daily tasks like reservations, payments, and OTA connections.

4. How does Little Hotelier compare to other PMS systems in terms of pricing?

Compared to other PMS systems, Little Hotelier’s pricing is mid-range, but the platform includes more all-in-one tools than most competitors at its base price. While some systems charge extra for a channel manager or booking engine, Little Hotelier includes those by default. However, competitors like roommaster or Cloudbeds may offer more flexibility or automation at higher tiers.

5. Does Little Hotelier offer a free trial or demo?

Yes, Little Hotelier offers a free demo where you can see the software in action with guidance from a product expert. While a free trial is occasionally available, it may require a card on file and comes with a cancellation deadline. Always confirm trial terms directly with the sales team to avoid any unexpected charges.

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