Infor HMS Alternatives: 6 Best Hotel PMS Options for Hotel Groups

Looking for an Infor HMS alternative? Here are six cloud hotel PMS platforms worth comparing: 1. roommaster, 2. Agilysys, 3. Stayntouch, 4. Cloudbeds, 5. Mews and 6. Maestro PMS.

Each one fixes a different gap that Infor HMS leaves open, from right-sizing enterprise complexity to an included commission-free booking engine.

This guide sorts them by multi-property depth, pricing model, property-type fit and support.

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Why hotels look for Infor HMS alternatives

Infor HMS is a capable enterprise platform, with over 2,000 installations across 75 countries per Infor's own figures, and it runs securely on AWS. But the enterprise scale that suits a casino resort creates friction for many groups, and a few recurring reasons push teams to compare before renewal:

• Enterprise complexity and cost: Infor HMS is built for large, complex operations, so a mid-size group of full-service or select-service hotels often pays for and manages depth it will never fully use.
• Quote-only, implementation-heavy pricing: Infor HMS publishes no public rate and pairs a long sales cycle with a substantial implementation, which makes budgeting and benchmarking hard against lighter cloud rivals.
• Distribution sits outside the core: groups frequently want a channel manager and a commission-free booking engine included, rather than assembled from Infor's broader suite or third-party connections.
• Slower, ERP-style change cycles: Infor's roots are in enterprise software, so front-desk teams sometimes find updates, configuration and support move at an enterprise cadence rather than a hospitality one. Groups weighing the largest incumbents also compare oracle opera alternatives for the same reasons.

If any of those sound familiar, the six alternatives below map to the switch reasons hotel groups cite most.

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Comparing the 6 best Infor HMS alternatives

Pricing models below reflect each vendor's published or commonly cited approach as of July 2026. Ratings, where cited, come from Capterra, G2 or Hotel Tech Report with the source named, since sample size and source matter when a score looks high.

A pricing model tells you more than a single number here. Infor HMS, roommaster, Agilysys, Stayntouch and Maestro all quote per deal, Cloudbeds scales with room count, and Mews layers premium modules, so a low headline rate rarely stays low once a channel manager, booking engine and multi-property reporting are added.

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A worked cost example: what an included booking engine saves a group

Software price is only half the math. For a hotel group, the bigger recurring line item is OTA commission across the portfolio. Take one 120-room property in the group at 75% occupancy, a $180 average daily rate, and 40% of nights booked through OTAs at a 15% commission:

• Monthly OTA revenue routed through commissions: 120 rooms x 0.75 x 30 nights x $180 x 0.40 = roughly $194,400.
• OTA commission at 15%: about $29,160 per month, per property.

Shifting even a fifth of those bookings to a commission-free booking engine saves close to $5,830 a month at that one property. Across a three-property group of similar size, that is roughly $17,500 a month, which usually dwarfs any PMS subscription. That is why a native direct-booking channel, not just a low monthly rate, should anchor a group's comparison.

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How we chose these Infor HMS alternatives

This list is built for hotel groups and multi-property operators evaluating an Infor HMS replacement, not for a single independent inn. Four criteria shaped it:

• Multi-property depth: every tool supports more than one location with central reservations or portfolio reporting, since that is why groups shortlist Infor HMS in the first place. For a deeper roundup, see the best PMS for hotel groups.
• Right-sized capability: priority went to systems that deliver enterprise-grade functions without forcing an enterprise-scale implementation on a mid-size group.
• Transparent evaluation: pricing models and public Capterra, G2 or Hotel Tech Report ratings with the source named, not marketing claims.
• Migration realism: onboarding, data export and support hours, because a group switch fails on implementation more often than on features.

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Top 6 Infor HMS alternatives

1. roommaster (best for groups wanting enterprise capability without enterprise overhead)

Best for: hotel groups and multi-property operators that want central distribution, revenue and guest tools in one cloud platform, without an enterprise-scale rollout.

roommaster (formerly innQuest) is a cloud hotel property management system that pairs core front-desk and reservation workflows with a commission-free booking engine, a channel manager that syncs rates across hundreds of OTAs, built-in revenue management, an AI concierge and a guest app.

roommaster has run hotel software for more than 25 years and supports properties from offices in the US, Canada, UK and Australia.

Key features

• Front desk, reservations, housekeeping, night audit and POS in one cloud PMS, so every property in the group runs off a single system of record
• Channel manager with real-time OTA sync across Booking.com, Expedia, Airbnb, Vrbo and Agoda to cut overbooking risk across the portfolio
• Commission-free booking engine that turns each property website into a zero-fee reservation channel, attacking the group's largest cost line
• Built-in revenue management that adjusts rates automatically off demand and occupancy, per property or across the group
• Multi-property and central reporting so a head office can see performance across locations from one login
• AI concierge, AI guest management and a hotel guest app with mobile check-in and digital keys
• Integrated payments and a marketplace of 100+ third-party integrations (accounting, POS, door locks)

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Pros

• roommaster delivers the central distribution, revenue and reporting a group needs without the long, ERP-style implementation Infor HMS is known for, so a mid-size portfolio goes live in a hospitality timeframe rather than an enterprise one.
• The commission-free direct-booking engine goes after OTA commission, the single biggest cost line across a group, so the platform can pay for itself in shifted bookings rather than just shaving a subscription.
• 24/7 expert support by phone, chat and email, staffed from offices in the US, Canada, UK and Australia, means a front desk locked out at 2am reaches a human, the exact gap quote-only enterprise systems can leave.
• One platform covers PMS, distribution, revenue and guest apps, removing the data-sync errors and finger-pointing that come from stitching an enterprise suite to third-party distribution.

Cons

• Pricing is quote-based rather than published, so a group needs a short sales conversation to benchmark it against transparently priced rivals like Cloudbeds.
• roommaster does not carry the casino-floor and gaming integrations Infor HMS or Agilysys offer, so a full casino resort may still need one of those.
• As a long-established platform, some back-office screens are denser than a stripped-back mobile-first rival, so staff used to a minimalist app face a short learning curve.

Verdict: the strongest fit for a group that wants enterprise-grade distribution, revenue and reporting in one platform without an enterprise-scale rollout.

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2. Agilysys (best for resorts, casinos and F&B-heavy portfolios)

Best for: large hotels, resorts and casinos where deep point-of-sale and food-and-beverage integration matters as much as the front desk.

Agilysys is a cloud-native enterprise PMS with strong roots in hospitality point of sale, which is why it appears on nearly every Infor HMS-alternatives directory. Hotel Tech Report cites Agilysys PMS at 4.4 out of 5 for ease of use as of July 2026, and Agilysys signed a well-publicized agreement to deploy its cloud PMS across Marriott properties.

Key features

• Cloud-native PMS built for large and multi-property operations with centralized profiles
• Deep native POS and food-and-beverage modules, a genuine differentiator for resorts and casinos
• Digital room keys, mobile check-in and guest self-service tools
• Revenue and rate management across the portfolio
• Broad integration ecosystem geared to enterprise operations

Pros

• The native POS and F&B depth means a resort or casino running multiple outlets does not have to bolt on and reconcile a separate point-of-sale vendor, which is where Agilysys clearly outreaches lighter cloud PMS tools.
• As a cloud-native enterprise platform with a Marriott deployment behind it, Agilysys is a credible fit for large, complex portfolios that need proven scale.
• Strong ease-of-use scores on Hotel Tech Report suggest the modern interface lands well with front-desk staff despite the enterprise feature set.

Cons

• Agilysys is priced and scoped for the enterprise, so a mid-size group can find both the cost and the implementation heavier than the operation needs. Weigh other agilysys alternatives if that is a concern.
• Commission-free direct booking and channel management are not the headline the way they are on all-in-one rivals, so distribution may still lean on additional tooling.
• The breadth suits complex F&B and gaming operations, so a straightforward rooms-focused group may pay for depth it will not use.

Verdict: the pick when native POS and food-and-beverage depth for a resort or casino outweigh a lean, distribution-first stack.

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3. Stayntouch (best for chains wanting a modern, mobile front desk)

Best for: mid-size chains and enterprise brands that want a mobile-first PMS with portfolio-wide reporting and fast deployment.

Stayntouch is a cloud PMS known for a mobile-first interface and enterprise-grade centralization, and it is one of the most-cited Infor HMS alternatives in hotel-tech coverage. Stayntouch publicly states figures such as 96% customer retention and enterprise uptime and compliance credentials for larger chains.

Key features

• Mobile-first PMS that automates check-in, housekeeping updates and front-desk workflows
• Real-time, portfolio-wide reporting for chain and multi-property management
• Chain management, group management and flexible revenue management
• Extensive third-party integration library
• Enterprise centralization with faster deployment than legacy on-premise systems

Pros

• The mobile-first design lets front-desk staff check guests in from a tablet anywhere on property, which modernizes the guest arrival in a way legacy enterprise systems struggle to match.
• Portfolio-wide, real-time reporting gives a head office cross-property visibility without exporting and reconciling separate property reports.
• Faster deployment than a traditional enterprise rollout lowers the migration risk that sinks a large share of chain PMS switches.

Cons

• Stayntouch leans toward rooms and distribution modernization, so a resort with heavy F&B or gaming needs may find it thinner than Agilysys or Infor HMS. Compare other stayntouch alternatives if outlets are central to your operation.
• Pricing is quote-based and scales by property, so budget predictability requires a sales conversation.
• Some advanced back-office and accounting workflows can feel lighter than a full enterprise suite, which power users occasionally note.

Verdict: a strong choice for a chain that prioritizes a modern, mobile guest arrival and cross-property reporting over deep F&B modules.

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4. Cloudbeds (best for boutique groups under 100 rooms per property)

Best for: boutique groups and independent multi-property operators that want PMS, channel manager, booking engine and payments on a single bill.

Cloudbeds is an award-winning hospitality platform that consolidates the distribution stack, so inventory, rates and payments live in one subscription. It rates well for user-friendliness among independent properties and suits boutique portfolios rather than large enterprise chains.

Key features

• Unified PMS, Cloudbeds Distribution channel manager and booking engine under one login
• Cloudbeds Payments built in, so card processing lives inside the same platform
• Broad OTA and metasearch connectivity through the Cloudbeds marketplace
• Insights reporting and a revenue-management add-on across the stack
• Marketplace of 300-plus third-party app integrations

Pros

• Combining PMS, channel manager, booking engine and payments in one platform removes the integration headaches and double data entry that push operators off fragmented enterprise tools in the first place.
• Its wide OTA and metasearch reach helps each boutique property fill rooms without negotiating and syncing separate distribution contracts.
• The interface scores well for user-friendliness among independent properties, so onboarding a non-technical front desk across a small group is usually quick.

Cons

• Cloudbeds is scoped for boutiques under roughly 100 rooms per property, so a larger enterprise group can outgrow its ceilings on reporting and configuration. Weigh other cloudbeds alternatives if you run full-service hotels.
• Pricing rises as you add rooms and modules, so the headline entry rate can climb quickly for a growing portfolio.
• Support response times draw mixed feedback at busy periods, which matters when a distribution error needs fixing fast across multiple properties.

Verdict: a safe all-in-one default for boutique groups that value one vendor and one invoice over enterprise-scale depth.

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5. Mews (best for tech-forward, automation-first groups)

Best for: modern independents and mid-size groups that prioritize automation and an open integration marketplace.

Mews is an API-first, mobile-first PMS known for a clean interface and one of the largest integration marketplaces in hotel tech. Multi-property operators rate its ease of use highly, and it is a frequent Infor HMS alternative for teams that want best-of-breed flexibility.

Key features

• Mobile-first PMS that automates check-in, housekeeping updates and night audit
• Open API and one of the largest third-party marketplaces in hotel tech
• Mews Payments with automated billing and guest self-service check-in or kiosk
• Revenue-management and analytics tooling built into the platform
• Multi-property support for operators running several locations from one account

Pros

• Heavy automation of routine front-desk work frees a lean group operation to spend time on guests instead of data entry across properties.
• The open marketplace lets a group assemble a best-of-breed stack, which suits operators that already run preferred tools for payments, upselling or messaging.
• The modern, clean interface earns high ease-of-use scores from multi-property operators, so tech-comfortable teams ramp fast.

Cons

• Premium pricing plus a learning curve on advanced workflows climbs as you add marketplace apps that each carry their own fee, so the total can surprise a growing group. Review other mews alternatives if budget predictability matters.
• The best-of-breed model means a group may manage several vendors and invoices rather than one, the opposite of the single-bill simplicity many Infor HMS switchers want.
• Phone support is more limited than the always-on desks some rivals staff, so urgent overnight issues can lean on email or chat.

Verdict: the pick when a modern interface and an open marketplace outrank a single-vendor bill.

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6. Maestro PMS (best for resorts and independents wanting deployment choice)

Best for: independent hotels, resorts and multi-property groups that want deep all-in-one modules and the option of cloud or on-premise deployment.

Maestro PMS, from Northwind, is an all-in-one property-management suite with 20-plus integrated modules on a single database, spanning reservations, front desk, housekeeping, built-in accounting, loyalty and POS. It is one of the few systems that still offers both cloud and on-premise deployment, which appeals to resorts with specific control or connectivity requirements.

Key features

• 20-plus integrated modules on one database, from booking through checkout and accounting
• Cloud or on-premise deployment, a genuine differentiator for properties that need on-site control
• Deep resort tooling including activities, spa, conference and loyalty modules
• Built-in accounting, CRM and marketing automation
• Mobile and reporting capability layered over the core suite

Pros

• The all-in-one, single-database design keeps reservations, accounting, loyalty and POS in one system, which suits a resort that wants everything under one roof rather than integrated across vendors.
• Cloud-or-on-premise choice is rare among modern rivals, so a property with strict data-residency or connectivity needs can still modernize without going fully cloud.
• Deep resort and loyalty modules fit longer-stay and amenity-rich properties that lighter PMS tools underserve.

Cons

• Coverage, partners and support skew North American, so a group operating across other regions may find fewer local connections.
• The breadth and legacy roots mean the interface and setup can feel heavier than a mobile-first cloud rival, and public listings cite a sizable one-time license option, so confirm the cost model that applies to you.
• The on-premise option carries its own maintenance overhead a pure-cloud group will not want.

Verdict: a solid choice for a resort or independent that values deep all-in-one modules and the flexibility to deploy cloud or on-premise.

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How to choose between Infor HMS and these alternatives

Use the switch reason, not the feature list, to narrow the field. Borrow the questions any good PMS demo should answer:

• Do you run heavy F&B, gaming or resort amenities? That points to Agilysys or Maestro; a distribution-first group is better served by roommaster or Cloudbeds.
• Is central distribution and a commission-free booking engine a priority? That favors roommaster, with Cloudbeds as the boutique all-in-one alternative.
• How important is a modern, mobile front desk across the chain? Stayntouch and Mews lead there; roommaster balances a modern stack with all-in-one depth.
• Do you need deployment choice or on-premise control? Maestro is the outlier that still offers both.
• What are support hours, migration fees and data export terms? Confirm these in writing before you sign, since implementation is where group switches fail.

Match against property size and complexity too: boutique groups under 100 rooms per property lean to Cloudbeds; mid-size groups suit roommaster, Stayntouch or Mews; large resorts and casinos favor Agilysys or Infor HMS itself. Teams weighing the two enterprise-heavy options directly can read the roommaster vs agilysys comparison.

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Why roommaster is a strong Infor HMS alternative

For groups leaving Infor HMS specifically, roommaster closes the exact gaps that trigger the switch. Infor HMS is a genuine enterprise platform, strong for casino resorts and large complex portfolios on AWS, but that scale is more than many groups need, and roommaster adds the pieces a mid-size operator reaches for next:

• Enterprise-grade distribution and reporting without an enterprise rollout, so a group modernizes in a hospitality timeframe rather than a multi-quarter implementation.
• A commission-free booking engine attacks OTA commission, the biggest cost line across a portfolio, in a way a low subscription alone cannot.
• An included channel manager and built-in revenue management ship in the same platform, so distribution and pricing stay in sync across every property.
• Multi-property reporting gives head office cross-property visibility from one login.
• 24/7 phone, chat and email support from offices across the US, Canada, UK and Australia covers overnight front-desk emergencies.

That said, if you run a full casino floor or an amenity-dense resort with heavy F&B, Infor HMS or Agilysys carry gaming and point-of-sale depth roommaster does not, and Infor's enterprise scale is a genuine strength for the largest, most complex portfolios. For most mid-size groups weighing cost, distribution and time-to-value, though, moving from a quote-only enterprise suite to one platform that carries central distribution, revenue and reporting is the practical win. The side-by-side roommaster vs infor hms breakdown helps you judge the trade honestly.

See how roommaster handles your front desk, distribution and multi-property reporting in one platform. Book a demo and bring your current Infor HMS quote to compare like for like.

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Bottom line

Infor HMS remains a capable enterprise platform for the largest and most complex portfolios, but if enterprise cost, quote-only pricing or distribution that sits outside the core are pushing you to compare, the six alternatives here cover every switch reason. For a resort or casino with heavy F&B, Agilysys and Maestro compete hard.

For a mid-size group that wants enterprise-grade distribution, revenue and reporting in one platform without an enterprise-scale rollout, roommaster is the most complete fit. Shortlist two, run demos with your own occupancy and OTA numbers, and let the total cost, not the sticker price, decide.

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FAQs

What is the best Infor HMS alternative for hotel groups?

For a mid-size group that wants central distribution, revenue and reporting without an enterprise-scale rollout, roommaster is the most complete fit. For large resorts and casinos with heavy F&B, Agilysys is the closest enterprise peer.

How does roommaster compare to Infor HMS?

Both are cloud PMS platforms, but roommaster right-sizes enterprise capability for groups, with an included channel manager, a commission-free booking engine and 24/7 phone support, where Infor HMS is built for the largest, most complex portfolios and quotes pricing privately.

Are there cheaper alternatives to Infor HMS?

Infor HMS publishes no public rate, so comparison is quote-to-quote. Cloudbeds and Mews have more transparent, room-scaled pricing, while roommaster, Agilysys, Stayntouch and Maestro quote per deal. Always confirm which modules a quote includes.

What is the best Infor HMS alternative for casinos and resorts?

Agilysys is the strongest peer for resorts and casinos thanks to deep native POS and food-and-beverage modules, and Maestro suits amenity-rich resorts. roommaster fits resort groups that lead with distribution and reporting rather than gaming.

Which Infor HMS alternative is best for multi-property reporting?

roommaster and Stayntouch both offer portfolio-wide, cross-property reporting from one login. roommaster pairs it with an included booking engine and channel manager, while Stayntouch leads on a mobile-first front desk.

What features should I look for in Infor HMS competitors?

Prioritize multi-property reporting, an included channel manager and booking engine, transparent pricing, real support hours, realistic migration and clear data-export terms, so a future switch across the group stays low-risk.