Best POS system For hotels

It’s checkout time at your hotel. Guests are lining up at the front desk, the restaurant staff is calling about missing bills, and a guest insists they have already paid. Receipts are all over the place, tempers are rising, and every minute feels longer than the last.

That’s what happens when there’s no proper POS system to keep things running together. This software manages all transactions across your hotel restaurant, reception, room service, and gift shops. They keep receipts and bills organized, saving time and making checkout easier for both the guests and your team.

While there are plenty of Point of Sales solutions out there, you need one that fits your hotel’s unique needs. That’s why we have tested out all the popular POS options and listed the 5 best ones worth your investment. We will review their features, advantages, drawbacks, and pricing in detail to help you choose the best POS system for hotels.

‍

Key features to look for in the best hotel POS system

Picking the right point of sale system can simplify your daily hotel operations and make your staff’s jobs easier with organized bills and payment history. However, you must assess your options for these must-have features:

• Ease of use: Lets your staff get comfortable with the system quickly, even during busy hours
• Integration with property management system: Connects your POS with front desk, restaurant, accounting tools, and hotel PMS systems for smooth coordination
• Mobile compatibility: Supports mobile and tablet access with barcode scanners and generators, letting your staff take orders and accept payments anywhere on the property
• Payment processing capabilities: Accepts multiple payment methods, improving guest experience with a more convenient checkout. It should also record individual guest preferences for payment processing for greater convenience
• Customer support and training: Offers easy-to-follow training materials for easy adaptation and prompt assistance whenever you face a hiccup with the hotel POS system
• Inventory management: Tracks stock levels across restaurants, bars, and stores to avoid shortages

{{pms-two}}

‍

Comparison of the best POS systems for hotels

Before we get into the detailed overviews, let’s see how our chosen POS

‍

Top POS systems for hotels in 2025

Now, let’s deep-dive into the best POS systems for hotels and break down the features, strengths, and use cases that matter most for your property.

1. roommaster (Best for centralizing and managing data across multiple hotel POS systems)

roommaster is the payments infrastructure that connects and orchestrates your existing POS ecosystem. It integrates seamlessly with widely used hospitality platforms such as Toast, Future POS, Aireus, Canary Technologies, Fedelta, and H&L POS, bringing transactions from across the hotel into a single, unified financial layer.

Hotels use roommaster to automate reconciliation, centralize guest billing, and process refunds instantly across front desk, food and beverage, spa, golf, and other ancillary services. Instead of replacing operational tools, roommaster works behind the scenes to ensure every transaction syncs accurately with reservations, guest folios, accounting, and revenue reporting systems.

While POS platforms focus on order-taking and service workflows, roommaster ensures the payments, data, and reporting stay aligned across the entire property—giving hotels unified payments without the operational complexity of managing multiple gateways or disconnected systems.

Key features

• POS-agnostic payments infrastructure: Works alongside existing POS systems instead of replacing them, acting as a centralized financial engine.
• Seamless POS integrations: Syncs with leading platforms, including Toast, Canary Technologies, Future POS, Aireus, Fedelta, and H&L POS.
• Automated reconciliation
  Eliminates manual cross-checking by aligning outlet revenue with hotel-wide financial reports.
• Accurate refunds and adjustments: Ensures refunds and corrections reflect properly across POS systems, folios, and accounting tools.
• Centralized payments data: Brings front desk, F&B, and ancillary transactions into one system for consistent reporting.
• Faster financial close: Simplifies end-of-shift and end-of-day reconciliation, helping teams close books with confidence.

Pros

• Plays well with existing POS systems: Integrates with tools like Toast, Future POS, and Aireus to centralize payments without replacing current setups.
• Simplifies reconciliation and reporting: Automatically links outlet transactions to guest folios, reducing manual checks and speeding up financial close.

Cons

• Hotels looking for a single system to handle order-taking, menus, and service workflows will still need a separate POS solution alongside roommaster.

Pricing 

Custom pricing

{{pms-three}}

‍

What are real-life users saying about the tool?

“We used to dread chargebacks—now we rarely worry. The built-in fraud screening and clear audit trails help protect our revenue and give us peace of mind.”

Shawn Zhou, Hotel Manager 

‍

2. Toast POS (Best for installing kiosk POS at your property)

Toast POS lets you install self-ordering kiosks with kitchen display systems around your property to make grab-and-go easy for guests. Your boarders can customize their meals and pay with their preferred payment method. They can either get the order sent directly to their room or collect it on the premises. This frees up your staff’s time, and guests don’t have to wait around; win-win!

Beyond this, this hotel POS system offers mobile POS hardware for staff and hotel rooms. Guests can request room service and pay in the room, and your staff can take orders and bill the customer anywhere in the hotel. Plus, you can create loyalty programs to encourage repeat bookings and integrate the hotel POS software with your PMS for easy multi-location management

Key features

• Tableside ordering: Take orders anywhere in the hotel, from dining tables to poolside and room service
• Inventory tracking: Manage food, beverage, and gift shop inventory to prevent shortages
• Gift card and loyalty support: Manage gift cards and track loyalty rewards to keep guests engaged and returning

Pros 

• User-friendly: The software is quite straightforward for people who haven’t used a point of sales system
• Flexible operations: Menu management and delivery integration let you adapt quickly to changes in availability and expand sales channels.

Cons

• The information flow to the accounting software is faulty  
• The POS terminals frequently lag, especially during high-volume orders

Pricing

• Starter kit: Free 
• Point of Sale: $69/month
• Build Your Own: Custom pricing

What are real-life users saying about the tool?

“The one thing I wish Toast would do better, is consider how the information from the POS will flow to accounting systems. A lot of the time features are released that favor the operations side of the business but leave accounting having to do a lot of extra work in order to get information recorded correctly. I'd love to be part of a user panel to help Toast make informed decisions that benefit the business as a whole”

G2 review

‍

3. Oracle Micros Symphony Cloud POS (Best for implementing a conversational ordering system)

Oracle Micros Symphony Cloud POS’s highlight feature is its conversational ordering system, which helps staff take orders naturally while suggesting add-ons or upgrades to serve guests better and boost sales. It also offers real-time table management and stock tracking, helping your team monitor seating, control inventory, and deliver table service faster. 

With this cloud-based POS solution, your staff handles guest reservations and waitlists from one screen, making guest flow easier to manage. The customizable graphical interface mirrors your restaurant’s actual layout, keeping operations clear and intuitive. 

Key features

• Kitchen display systems: Replace paper tickets with digital screens that show orders in real time
• Business Intelligence API: Access detailed reports and analytics through the built-in API to track sales, performance, and guest data across all outlets of your hotel business 
• Multilingual and multicurrency support: Operate seamlessly across regions by supporting multiple languages and currencies

Pros 

• Improved guest services: The kitchen display systems and multilingual support lets staff to deliver orders faster and communicate clearly with guests from different regions.
• Higher operational efficiency: With its Business Intelligence API, it helps managers track performance, process transactions quickly, and make data-backed decisions that boost overall operational efficiency across your hotel

Cons

• The software has a steep learning curve
• The setup takes significant time

Pricing

• Custom pricing

What are real-life users saying about the tool?

“What is least helpful is probably the implementation time to set up with software as well as the learning curve was a little slower than usual compared to other systems.”

G2 review

‍

4. Square (Best for creating a separate website for ordering)

Square lets you create a website to accept orders and payments. You can let the guests and outsiders choose pickup and offer delivery. The platform won’t charge any monthly software fees or commissions.

This hotel POS lets you manage multiple outlets, track sales, and understand what sells best with clear, built-in reports. You can measure key metrics, see which items and =services are most popular, and save guest preferences as well. 

Key features

• Centralized order management: View and manage all in-person and online orders in one place to serve guests faster
• Real-time kitchen coordination: Keep your kitchen staff updated instantly so orders are prepared and delivered on time
• Inventory and team tools: Track stock levels and manage staff schedules easily from a single system

Pros 

• Improves staff coordination: Teams can stay in sync across front desk, bar, and restaurant operations for faster service and fewer errors
• Simplifies daily operations: Staff can process transactions easily, track orders, and stay organized without juggling multiple systems

Cons

• The tax descriptions sometimes do not get integrated properly in the bills
• It’s more expensive than other best hotel POS system

Pricing

• Free
• Plus: Starts at $29/month
• Premium: Custom pricing

What are real-life users saying about the tool?
“The one issue I've had with Square is that it can be a bit tough to look at tracking. I've had issues trying to locate a specific sale, or even itemized sales for the day. If they fix their reporting, I will be all in..”

G2 review

‍

5. Lightspeed POS (Best for menu management)

Besides the general POS features, Lightspeed POS lets you create menus for each and assign each to different devices. It also saves customer data securely in the integrated PMS, helping you personalize guest experiences across all your hotels. 

This software also lets you customize your floor plans. This helps your staff coordinate better and deliver orders quickly.

Key features

• Custom floor plans and multi‑venue support: Lets you build menus, map devices, and floor layouts for each outlet, whether it’s a dining room, rooftop bar, or in‑room service
• Advanced inventory and reporting tools: Tracks stock down to ingredients and supports real‑time reporting of menu performance and guest behavior so you can make better decisions

Pros 

• Supports informed decisions: Advanced insights and reporting provide clear data on sales, menu performance, and guest behavior, helping managers plan better
• Handles multiple sales channels: Accepts orders from in-person, online, and delivery, keeping all transactions organized in one system

Cons

• The set is complicated 
• The platform has a steep learning curve 

Pricing

“Took a long time for implementation and we had some teething errors over the first 6 months on implementation but were given support over the last 6 months to get us back on track.”

- G2 review 

‍

How to choose the best POS system for your hotel

Picking the right POS system for your hotel can feel tricky with so many options out there. Here is a checklist to help you out: 

• Assessing your business needs: Start by listing what you expect the POS to handle, like room charges, restaurant orders, and reports. A clear picture of your daily operations will help you check off the right features while choosing the tool
• Considering your budget: Look at both upfront costs and monthly fees. Choose a plan that gives you the right mix of essential features without stretching your budget
• Evaluating customer reviews: Read reviews from other users to see how the system performs in real-world conditions. Feedback often reveals how reliable the software and support really are
• Ensuring scalability: Pick a POS that can grow with your property. As your rooms, restaurants, and guest services expand, the system should easily adapt without slowing operations

‍

Benefits of using a POS system in hotels

A good POS system keeps everything organized and helps staff focus on serving guests. Here’s how it can make a real difference in daily hotel operations.

• Streamlined operations: A POS system keeps all hotel functions connected, from front desk billing to restaurant orders. Staff can manage tasks faster without switching between systems
• Improved guest experience: Guests get faster service and accurate billing at every touchpoint. Orders, payments, and requests are handled smoothly, making their stay more enjoyable
• Better reporting and analytics: POS systems collect data from all outlets in real time. Managers can track sales, performance, and trends to make informed decisions quickly
• Reduced errors and delays: Automated order and payment tracking cuts down mistakes. Staff spend less time fixing issues and more time serving guests

‍

Common challenges in implementing a POS system in hotels

Introducing a new POS system in a hotel can be exciting, but you may face some initial challenges. Understanding these can help you prepare and make the transition smoother:

• Staff training and adaptation: Staff need time to get comfortable with a new POS system. Without proper guidance, some mistakes may slow down your service and affect guest services
• Integration issues: Connecting the POS with your existing hotel software can be tricky. If systems do not sync properly, billing errors and data mismatches may occur. So, make sure you choose one that offers real-time integration with your hotel PMS
• Cost considerations: POS systems can be a significant investment for hotels. Beyond the initial purchase, ongoing maintenance, updates, and additional modules can add up quickly

‍

Basic POS software vs. the best hotel POS system with all-in-one property management

Sure, a basic POS software can handle payments and track transactions, but it usually falls short for hotels. It lacks PMS integration, multi-channel support, and advanced reporting. Hotels end up juggling multiple tools, slow checkouts, and disconnected guest services.

All-in-one platforms like roommaster bring everything together. With a modern, AI-powered, cloud-native PMS, it connects payments, operations, and guest experience in one place. Besides roommaster Payments, you get a Guest Experience Suite with roommmaster AI concierge and roommaster Hotel Guest App. We also offer a Marketing and Distribution Suite with:

• roommaster Hotel Metasearch to boost visibility in search engines 
• roommaster Booking Engine to get more direct bookings
• roommaster Channel Manager for consistent pricing and availability across every channel

With features like automated refunds, real-time reporting, and fraud protection, your team stays efficient, your revenue stays secure, and your guests leave happy every time. But beyond features, we bring to the table over 30 years in the hospitality industry and a team with 125+ years of hands-on hotel management experience. 

Book a demo today and delight your guests with a smart and easy payment process.

{{cta-strip}}

‍

FAQs

1. What is the difference between a POS system for restaurants and hotels?

The difference between a POS system for restaurants and hotels is that a restaurant POS system mainly handles food and beverage orders, table management, and kitchen workflows. A hotel POS system goes further by managing room charges, front desk billing, and integrating with hotel operations. It connects all revenue streams in one platform, so you can track guest spending across rooms, restaurants, and other services.

2. Can a POS system integrate with existing hotel software?

Yes. The best hotel POS system can integrate with existing hotel software. For example, roommaster offers a connected platform that syncs front desk operations, restaurant POS, and payments in one place. This means your sales automatically sync with guest bills and manage inventory in real-time. That way, your staff can manage all services from a single platform without switching between systems.

3. How much does a hotel POS system cost?

How much a hotel POS system costs depends on your needs and property type. It’s best to find a POS provider who will customize a plan based on the number of outlets, features, and whether it’s on-premise or cloud-based. Most providers offer flexible packages for hotels of different sizes.

4. What are the benefits of cloud-based POS systems for hotels?

Cloud-based hotel POS software allows you to access sales, inventory, and reports from anywhere. Integrating with tools like roommaster, it keeps restaurant POS and food and beverage operations connected with front desk billing. Updates to menus or prices happen instantly across all outlets, and data is backed up securely, helping your team make informed decisions quickly.

5. How do I train my staff to use the new POS system?

Start with hands-on training sessions where staff perform common tasks like processing payments or splitting bills. Provide step-by-step guides and encourage them to practice on demo transactions. Offer ongoing support and refreshers until everyone is confident using the POS software for rooms, restaurants, and other hotel operations.