Here's Why Customers Are Migrating From roommaster On-Premise to roommaster Cloud

Mayela lozano
January 5, 2023
3
min. read
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TL;DR

  • Post-pandemic travel trends have reshaped guest expectations and operational demands for hoteliers.
  • Cloud-based systems like roommaster PMS enable automation, flexibility, and stronger data security.
  • roommaster Cloud integrates booking, channel management, CRM, and analytics into one platform.
  • The cloud model allows remote access, real-time reporting, and better disaster resilience.
  • Migrating from on-premise systems helps hotels cut costs, improve efficiency, and boost guest satisfaction.
  • Upgrading to roommaster Cloud empowers hoteliers to stay competitive in a fast-evolving digital landscape.

The hospitality industry has witnessed customer patterns evolve drastically post the COVID-19 pandemic. Some examples include the rise of remote work, the popularity of staycations and bliesure travel, and increased awareness and demand for holistic health and well-being experiences. As a result, hoteliers have been ushered into an entirely new era wherein customer choices and spending habits have changed dramatically in such a short span of time. And to be able to cater to this modernized approach, it is extremely crucial for businesses in the hospitality industry to upgrade their existing on-premise management systems to cloud-based systems. More properties are making this shift by adopting modern hotel management software that supports automation, real-time access, and smoother day-to-day operations. This is why we launched roommaster PMS!

What is roommaster PMS?

roommaster PMS is a cloud PMS software that helps you streamline processes, automate operations and improve guest experiences.

What are the key highlights of roommaster?

Some of the key highlights of roommaster include a powerful channel manager, a customizable booking engine, front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. A dependable hotel channel manager also helps prevent overbookings by keeping your room availability synchronized across all booking platforms. Furthermore, some of the key benefits of roommaster are listed below -

  • Cost-effectiveness – our direct hotel online booking system saves on commission costs and increases loyalty by driving guests to book via your own properties’ websites. Integrating a streamlined Hotel Booking Engine makes it easier for guests to complete reservations quickly while improving your direct booking rate.
  • Enables hassle-free remote working our cloud-based PMS allows anyone to take reservations, contact guests and stay updated from wherever they are and across all devices. Perfect for working when you’re on the go or in case of emergencies.
  • Strengthened security – Data loss is a major concern for any business. Cloud-based computing guarantees that your data is always available, even if you encounter hardware problems at the hotel. In fact, it renders the term ‘disaster recovery’ irrelevant because, with cloud, your data is always safe.
  • Allocate time better spent elsewhere roommaster comes equipped with an integrated hotel CRM tool allowing you to deliver the right message at the right time. Additionally, it records all guest interactions and automates personalized communication for each guest.
  • One place for all your needs roommaster comes with intuitive hotel booking software and channel management software. Apart from that, the performance reporter allows you access to real-time data & insights and its analytical tools can monitor occupancy, guest behaviour, and profitability.

Moving to the cloud also opens the door to newer AI-powered tools that simply can't run on an on-premise setup. A good example is roommaster Concierge, an AI voice agent that answers guest phone calls around the clock and turns missed calls into booked revenue</a>. For properties used to losing bookings every time the front desk is tied up, this is one of the clearest reasons to make the switch.

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In conclusion, a cloud-based property management system has multiple advantages over the traditional approach. It can help you speed up hotel operations, increase ROI and enhance the guest experience. Making the switch from roommaster On Premise platform to the new roommaster will allow you to take advantage of all these benefits! If you want to see exactly what the process looks like before you start, our step-by-step hotel PMS migration guide walks through planning, data preparation, go-live, and post-migration support. To book a demonstration of our award-winning hotel management software, click here.

About roommaster

At roommaster, we understand the importance of the challenges faced by businesses in the hospitality industry. roommaster’s mission isn’t just to provide the best hospitality management system but to ensure hospitality businesses are supported whenever they need it. This is why we offer competitive pricing, without sacrificing quality or functionality in our software solutions. Learn more about us here.

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Mayela lozano

Mayela Lozano is a content strategist with a passion for hospitality and technology. She collaborates with roommaster on content creation, highlighting how technology can streamline hotel operations and enhance guest satisfaction. When she’s not creating content, Mayela loves to travel and spend time with her two little ones, discovering new adventures and making memories along the way.

Join Thousands of Hotels Thriving with roommaster

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

Table of Contents

Join Thousands of Hotels Thriving with roommaster

The transition to roommaster is straightforward and efficient. Our implementation team handles data migration including reservations, guest profiles, and historical information.

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