10 Best Hotel Reservation Software in 2026

Suppose a guest is trying to book a room at your hotel late at night. However, your website and OTAs show different rates and availability, and the payment process is clunky. This confusion may end up in double bookings, missed calls, and even lost booking opportunities. 

The right setup with a hotel reservation software helps you manage bookings smoothly, update rates across channels automatically, and keep guests from dropping off mid-booking. They also increase direct bookings and save a fortune in commission fees.

But how do you choose the best hotel reservation software with so many available options? In this article, we have reviewed all the popular booking tools and picked out the top 10 worth your investment.

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What is hotel reservation software?

Hotel reservation software is a digital system that helps you manage room bookings in one place. It acts like a central hub where you can check availability, update rates, and manage reservations from all your channels. You get a clear view of what’s sold and what’s open. Availability gets updated in real-time, and the booking process remains simple for both you and your guests.

It syncs with your own website and updates room and property info in real-time, which reduces mix-ups and saves you from long back-and-forth calls. This setup enhances guest experience with accurate information, easy payment methods, and fast confirmations.

A good hotel reservation software also tracks arrivals and automates follow-ups and communication. You can access guest profiles and personalize their future stays with tailored offers, loyalty programs, and upsell options. 

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How we evaluated these tools

Before we start talking about the best hotel reservation software, let’s give you an idea about how we picked them. Here are the criteria our team kept in mind while reviewing and compiling the list:

• Ease of use and training time: We picked tools that your team can onboard and learn fast, so that it doesn’t compromise your workflow
• Feature completeness: Our team checked if each management software covers core needs like reservation alerts, online payments, and automated messaging
• Integration ecosystem: We saw how well the systems connect with popular booking platforms, payment tools, and property tools
• Pricing transparency: Do they show clear plans so you know what you are paying for? Do they offer custom plans to fit your budget and needs?
• Customer support quality: Our team also checked how promptly the support teams respond when you face technical issues and need quick guidance
• Real user reviews: We read hundreds of user reviews from G2, Capterra, and Hotel Tech Report to see the pros and cons of each reservation software
• ROI metrics: We read case studies to check how well the tools improved ROI KPIs and enhanced guest satisfaction
• Mobile optimization: Our team also used the software on mobile to see if you can  manage tasks on the go
• Security and compliance: We examined security certifications to see how well they protect guest data and follow basic industry standards 

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Quick comparison table for the 10 best hotel reservation software

Here is how the top 10 hotel reservation software stack up against each other:

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The 10 best hotel reservation software

Now that you have a basic idea about the shortlisted hotel reservation tools, here are the detailed overviews. We have discussed their features, advantages, drawbacks, along with pricing and customer testimonials:

1. roommaster (Best all-in-one PMS with reservation management for independent and group hotels)

roommaster is a modern, AI-powered, cloud-native PMS with complete Operations and Marketing & Distribution suites. Built by hoteliers for hoteliers, our platform understands the unique challenges of the hospitality industry and offers an integrated system tailored to your hotel operations.  

The Operations Suite comes with roommaster Property Management. It offers automated reservations, billing, and guest communication and reduces manual tasks by 80%.  Your guests will receive instant confirmations without manual follow-ups. There won’t ever be a mix-up or booking debacles. 

Our Marketing & Distribution Suite offers roommaster Booking Engine. You can build your own commission-free booking pages with clear booking calendars with just a few clicks, remove those annoying third-party commission fees and maximize ROI. The pages are totally customizable. You can match them with your brand, add upsell packages, and add-ons. Its simple and mobile-friendly interface lets guests book rooms as easily as they would on OTAs. 

Want to boost your property’s online visibility? roommaster Metasearch connects your property to popular hotel metasearch platforms like Google Hotel Ads, TripAdvisor, Trivago, and more. You can manage CPC and CPA bidding models and apply express booking formats for more direct bookings. 

Not only that! Our Revenue & Finance Suite has roommaster Rate Management. Powered by ampliphi, this feature adjusts room prices automatically according to demand signals, competitor pricing, and market trends with AI-powered dynamic pricing. 

Then roommaster Channel Manager instantly distributes those updated rates to every OTA, GDS, and your website. Guests will always have the accurate information before booking your rooms. That’s why roommaster users see 35% more RevPAR. 

With over 30+ years of experience in the hospitality industry, we provide 24/7 expert support from real hospitality professionals who understand your business. Our team will evaluate your property's workflows, processes, and requirements and customize a setup for you. Plus, roommaster is mobile-friendly, intuitive, and minimizes training time. So, your team can adapt in just two to three hours, while other tools take weeks to get used to. 

Key features

• Automated confirmation email: Send branded confirmation emails with your hotel’s logo
• AI Concierge: Answer booking inquiries and FAQs through calls 24/67 with roommaster Concierge, a Hotel AI Agent
• Website builder: Get help in building your on-brand website with roommaster Hotel Website Builder 
• Guest app: Offer property details, directions, and local recommendations along with digital key activation with roommaster Hotel Guest App
• Third-party integrations: Connect with your existing systems like POS, payment gateways, and more for operational efficiency
• Regional channel support: Access market-specific OTAs and distribution initiatives in Central Europe, Asia, and South America
• Flexible deposits: Set flexible deposit schedules according to room types and booking dates
• Demand forecasting: Prepare for seasonal peaks and special events with accurate demand forecasting
• Complete security: Secure your and your guests’ data with SOC 2 Type 1 security control. roommaster is fully compliant with GDPR regulations as well
• Improve booking experience: Enhance guest experiences with automated messages and an AI concierge 

Pros

• Centralized platform: Implement an all-in-one system combining PMS, booking engine, and payment gateways in a single platform, so no need to switch between multiple tools
• Customization: Tailor the AI greetings, train the roommaster Concierge on exact property specifications, and how your hotel operates. You can also update the analytics settings and set rules for room rates
• Enhanced guest satisfaction: Supports multiple languages and remembers guest preferences to make each stay feel special

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Cons

• This property management system takes some time to get comfortable with all the features 

Pricing

• Custom pricing

What are real-life users saying about the tool?

“roommaster has helped us offer a more seamless, personalized experience. Digital check-ins, guest preference tracking, and instant room updates make everything smoother. Guests love how quick and easy it all feels–and our review scores are showing it!”

• Danita Pertudo, Front Desk Supervisor

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2. Seekda (Best for boosting online visibility)

Seekda is a property management solution with a booking engine and channel manager. However, the standout feature of this hotel reservation system is its product metasearch with quick listing setup. This boosts your online visibility on search engines and drives more online bookings. 

Moreover, Seekda’s Circles lets you create multiple booking engines for your hotel. Each is tailored to a specific audience and purpose for a more personalized booking experience. 

Key features

• KUBE booking engine: Create branded booking pages with custom logos, colors, and fonts with an agentic booking engine 
• Digital signature: Collect signatures and guest ID securely online
• Event bookings: Offer an exclusive booking process for event organizers for simple and efficient group reservations
• AI voice assistant: Convert phone calls into confirmed reservations automatically, reducing manual work and missed bookings

Pros

• Boost online visibility: Boost visibility for your serviced apartment, vacation rentals, or independent hotels for more direct bookings
• Personalization: Separate booking pages for individual guest segments drive more direct bookings

Cons

• Training staff on this hotel reservation software takes some time

Pricing

• Light: Starts from €67/month
• Pro: Starts from €92/month
• Premium: Starts from €125/month

What are real-life users saying about the tool?

No reviews available.

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3. Cloudbeds (Best for implementing an AI-powered unified inbox)

Cloudbeds stands out with its unified inbox, complete with an AI chatbot. This feature brings all guest messages from email, website, and booking channels into one place. You can automate responses and keep guest communication smooth and organized. 

It helps reservations teams track conversations, follow up on inquiries, and reduce missed messages, making it easier to manage bookings efficiently.

Key features

• Drag-and-drop reservation calendar: Manage multiple booking platforms with an interactive calendar to update dates, assign rooms, and avoid double bookings
• Pricing intelligence engine: Use real-time hospitality industry data and competitor tracking to adjust rates dynamically
• Guest portal: Offer guests pre-check-in, messaging, self-check-out, and payment options through a web-based portal

Pros

• Easy calendar management: Use a drag-and-drop interface that reduces errors and avoids double bookings
• Intuitive design: The interface is simple enough for beginners

Cons

• The guest communication emails often get delayed
• The customer support isn’t quick enough

Pricing

• Custom pricing

What are real-life users saying about the tool?

“There are some features it does not offer that are fairly standard in the industry. These lack of features then require a "workaround". It's so simple to use that it can occasionally be "dangerously easy" to accidentally do something that is not nearly as simple to undo.”

• G2 review

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4. Little Hotelier (Best for boosting visibility for B&Bs)

Besides a PMS, Little Hotelier can run targeted campaigns with guest profiles. This makes small properties reach more guests, and drive more direct bookings to your website without additional third-party commissions

You also get front desk automation to simplify key daily operations. It handles check-ins, room assignments, and housekeeping coordination, and automates routine tasks like sending confirmations, reminders, and processing payments. 

Key features

• Guest communication platform: Manage all guest interactions from a single inbox and automate pre-arrival instructions, upsells, and post-stay messages
• Insights and analytics: Monitor competitor rates, channel performance, and occupancy for proper pricing
• Website builder: Create a branded and mobile-friendly site

Pros

• Mobile management: Run your B&B on the go with a mobile app
• Incentives: Offer rewards for direct bookings with special upgrade packages

Cons

• The initial setup can feel a little confusing
• While the system is customizable, it’s quite easy to accidentally move a booking to the wrong date

Pricing

• Custom pricing

What are real-life users saying about the tool?

“If sometimes difficult to get into the site as many steps are involved. I would really wish to see some shortcuts.”

• G2 review

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5. Mews (Best for managing group reservations and corporate bookings)

Mews is a good option for you if you are aiming for more corporate bookings. This hotel reservation system can import guest profiles and lists directly and apply room preferences en masse. You can make bulk updates and manage all group billing in one place.

Moreover, it lets you manage bookings for parking, meeting rooms, and coworking spaces in the same platform.. 

Key features

• Interactive timeline view: Manage reservations in an intuitive visual timeline with colored statuses and smart detail panels 
• Exclusive open API and marketplace: Connect with over a thousand integrations or build custom workflows through Mews’ open API
• Multi-space management: Manage rooms, parking, meeting areas, and coworking spaces in the same system

Pros

• New revenue streams: Let guests book parking, meeting rooms, and more to generate extra revenue 
• Reduce errors: Prevent double bookings and simplify complex group reservations with an intuitive bulk booking engine

Cons

• The room order often gets mixed up due to some coding issues
• The setup is complex 

Pricing 

• Custom pricing

What are real-life users saying about the tool?

“No offline support. Considering all the other features, there are not many negatives to talk. Easy to use at a basic level only.”

• G2 review

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6. innRoad (Best for increasing direct reservations with Google booking links)

innRoad offers Google Booking Links integration that syncs your rates, availability, and room inventory directly with Google Search and Google Maps. When guests see your property, they will get an “Official site” badge and can click through to your innRoad-powered booking engine. 

Key features

• Automated inventory management: Use real-time availability and rates in every channel
• Hotel task management: Assign and monitor housekeeping, maintenance, and front desk tasks

Pros

• Strong inventory control: Set seasonal rates and minimum-stay policies for better occupancy and revenue
• Increased visibility: Get in front of the right customers with Google map syncing and booking links

Cons

• You get logged out automatically after every session
• The tape chart often has bugs

Pricing 

• Custom pricing

What are real-life users saying about the tool?

“The folio can be confusing and the tape chart occasionally has bugs.”

• G2 review

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7. ThinkReservations (Best for automated communication)

ThinkReservations stands out for its automated guest communication. This feature helps small properties boost guest engagement without expanding their team. The highlight feature is ThinkMessenger, which sends automated text messages for booking confirmations, reminders, and departure notifications. You can also collect guest IDs, payment details, and key details before arrival.

The system also sends out promotional messages with additional offers to encourage future bookings. You can use your existing phone number or get a new one for guest communication through the platform itself. 

Key features

• Automated guest messaging: Send pre-scheduled messages like check-in reminders, welcome notes, thank-you texts, and surveys to enhance guest satisfaction and engagement
• Message templates: Design automated messages according to guest profiles with easy templates 
• Monthly marketing reports: Access a detailed monthly reporting deck with performance KPIs and newer opportunities

Pros

• Responsive customer support: Get timely and helpful assistance, ensuring that any issues are addressed promptly
• Cost-effective for small properties: Offers a pricing structure that is generally affordable for small hotels or bed & breakfast services

Cons

• You have limited website design options 
• The interface isn’t very user-friendly

Pricing

• Custom pricing

What are real-life users saying about the tool?

No reviews available 

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8. Oracle Opera (Best for implementing loyalty programs)

Oracle Opera is a good option if you handle multiple properties. Besides PMS and reservation management, it lets you design loyalty programs to encourage future stays. You get role-based access, audit trails, and strong data security throughout the system. Plus, it handles individual, group, negotiated, and multi-rate bookings through one reservation system.

Key features

• Sales and catering management: Manages events, banquets, and group sales with full PMS coordination
• Digital guest engagement: Supports mobile check-in, pre-arrival communication, and integrated upsell offers

Pros

• Saves time: Routine tasks like billing, guest communication, and inventory management are automated, freeing up your team’s time
• Detailed analytics: Dashboards and customizable reports help with data-driven decision-making

Cons

• The setup is complex
• Customer support isn’t prompt enough 

Pricing

• Custom pricing

What are real-life users saying about the tool?

“Everything works well until you need support. You have to use their ticket system, which takes too long to respond, even for priority 1 issues. I've had tickets go unanswered for over a week. There's no way to escalate incidents or contact someone directly. Sadly, it feels like our organization is just another number to them.”

• G2 review

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9. Sirvoy (Best for vacation rentals and glamping properties)

Sirvoy works well for eco-lodges, glamping sites, rentals, and hostels. You get flexible setup options, seasonal controls, and simple tools to manage beds and bookings for outdoor-focused properties. 

You can add a hotel booking engine to your website and Facebook for a more convenient booking experience. It also sends automated guest communication and offers a channel manager and dynamic pricing in one place.

Key features

• Website builder: Create a mobile-friendly site with the drag-and-drop website builder that integrates booking tools seamlessly
• Customizable upsell packages: Tailor glamping and retreat packages with activities and add-ons

Pros

• Easy setup: It’s simple to connect and manage multiple OTAs here, even if your team doesn’t have much experience with a hotel reservation system
• Ideal for niche opportunities: You can attract niche travelers through sync with nature and experience-based accommodation listings like Hostelworld and Vrbo

Cons

• Some essential features are locked behind expensive plans
• Data export facilities are limited

Pricing

• Explore: Free
• Starter: Starts from $15/month
• Pro: Starts from $54/month

What are real-life users saying about the tool?

“The lack of export facilities of the data in the software”

• G2 Review

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10. Bookassist (Best for omnichannel promotions for direct reservations)

Bookassist offers a booking engine, AI-supported rate suggestions, and smart upselling options that help you earn more from each guest. Their CMS lets you update your website easily with drag-and-drop, personalize content, and keep everything SEO-friendly.

The highlight feature is its AI-powered metasearch, PPC, and targeted ads to drive visibility and bookings for your hotel. Plus, each hotel gets a Client Success Manager to help with strategy and performance

Key features

• Multi-currency support: Display and process bookings in different currencies to cater to international guests
• Add-ons and upselling: Sell experiences and additional services during booking 

Pros

• Real-time analytics: Bookassist Intelligence gives actionable insights to refine pricing and campaigns

Cons

• It’s a little expensive for smaller properties
• The integrations aren’t extensive enough

Pricing

• Custom pricing 

What are real-life users saying about the tool?

No reviews available. 

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Key features to look for in hotel reservation software

90% of hotel businesses now use a central reservation system integration. But to really make it worth your investment, you must choose one that fits your unique business needs. Here is a checklist to help you find the right one: 

• Ease of use: Offers a simple interface that your team can navigate and adapt to quickly 
• Channel connectivity: Connects with every online travel agency, your website, and walk-ins to manage reservations in one place
• Booking engine: Lets you create branded direct booking pages where guests can reserve and pay for their rooms easily
• Mobile-friendly: Lets you manage bookings and make quick updates on the go through a mobile-responsive design
• Automated tasks: Automates reminders, confirmations, and updates to reduce manual work and save your team’s time
• Reporting tools: Gives access to real-time dashboards that show bookings, revenue, and trends
• Support: Offers responsive support when you run into downtime and navigation issues
• Scalability: Offers scalable features as your hotel expands without forcing another expensive upgrade
• Data security: Protect guest and payment data with strong security settings, compliance, and regular updates
• Boost direct bookings: Boost direct bookings with features that highlight packages, offers, and best rates on your website.
• Online payments: Accept secure online payments so guests can complete their booking without friction.
• Upselling options: Upsell add-ons, upgrades, and extras to increase revenue with minimal effort. 
• Integration: Syncs with hotel PMS systems that keep guest and payment information safe with encryption and regular updates.

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Implementation & migration tips for hotel reservation software in 2026

Implementing a new hotel reservation system can feel overwhelming, but approaching it step by step makes the transition manageable. Here is a checklist to help you out: 

• Assess current processes: Take a close look at how reservations, cancellations, and guest data are handled now to identify bottlenecks and inefficiencies
• Choose the right system: Select software that fits your property size, staff expertise, and the specific booking channels you rely on most
• Involve your team early: Train front desk, reservations, and management staff in advance so they are comfortable with new workflows
• Clean your data: Remove duplicate entries, update guest profiles, and verify inventory accuracy before starting the migration process
• Test the system thoroughly: Run sample bookings, cancellations, and reporting functions to uncover errors before going live
• Communicate with guests: Let frequent or returning guests know about any changes in booking procedures to avoid confusion
• Set up integrations carefully: Connect PMS, payment gateways, and channel managers gradually, checking each connection for accuracy
• Document everything: Maintain a manual of procedures, troubleshooting tips, and FAQs so staff have a reference guide
• Monitor closely after launch: Track reservations, cancellations, and any system errors in the first few weeks to address problems quickly

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Basic hotel reservation software vs. all-in-one hotel management system

Basic hotel reservation software can handle bookings and manage room availability, but it often falls short for hotels with bigger needs. It typically misses PMS integration, multi-channel distribution, and in-depth reporting, leaving staff juggling multiple tools, facing booking mistakes, and delivering uneven guest experiences

All-in-one hotel management systems like roommaster bring everything together. With a cloud-native, AI-driven PMS that’s trusted by thousands of hotels worldwide, reservations, payments, operations, and guest services are connected in one platform. You save time with autonations, cut commissions with direct booking, and keep rates and availability consistent with AI-powered rate management. 

Impress your guests with an easy booking experience and save time with AI-powered reservation management with roommaster. Book a demo today!

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FAQs

1. What is the best hotel software?

The best hotel software is one that combines reservations, payments, operations, and guest management in a single platform. roommaster stands out as an all-in-one solution. It’s cloud-native, AI-powered, and helps staff manage bookings, check-ins, housekeeping, and reporting without multiple systems.

2. What is hotel booking software?

Hotel booking software is a digital tool that allows hotels to manage reservations online. It tracks room availability, rates, and guest information, often integrating with your website, OTAs, and channel managers. This type of software simplifies the booking process for guests and helps hotels reduce errors, prevent double bookings, and improve overall efficiency.

3. What is the best app for hotel reservations?

roommaster is one of the best app for hotel reservations, designed to handle bookings, payments, and guest management seamlessly. It works on mobile and desktop, giving staff and guests easy access to reservations anytime. The app also syncs with your PMS and channel manager, helping hotels maintain accurate availability and streamline the booking experience.

4. Which software is best for hotel management?

roommaster is considered one of the best hotel management systems. It combines property management, reservations, payments, housekeeping, and reporting in one platform. Cloud-native and AI-powered, it improves guest experiences and maximizes revenue with smart rate management, branded booking pages, and an AI concierge. You also get a hotel guest app, channel =, manager, and metasearch. 

5. What's the difference between a PMS and reservation software?

A PMS or Property Management System is an all-in-one platform that handles reservations, guest profiles, billing, housekeeping, and reporting. Reservation software, on the other hand, focuses mainly on taking bookings and managing availability. PMS covers broader hotel operations, while reservation software is a subset that may need other tools to handle everything efficiently.

6. What is a CRS (Central Reservation System)?

A CRS, or Central Reservation System, is a platform that centralizes hotel reservations from multiple channels. It connects a hotel’s website, OTAs, and GDSs to maintain real-time availability and pricing. CRS helps hotels manage bookings globally, reduces errors, and ensures consistent rates, while also feeding data into the property’s PMS for smooth operations.

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