10 Best Hotel Reservations Software In 2025

From booking a room to checking in, guests want simplicity and speed. Now, your reservation software is often the very first interaction a guest has with your business. From the moment someone searches for availability, checks rates, and completes a booking, the experience shapes their perception. If the process is smooth, intuitive, and responsive, guests feel confident, valued, and excited to stay. 

However, a clunky or confusing system can create frustration and even prompt them to book elsewhere. In short, a reservation software sets the tone for the entire guest journey before they even set foot in the hotel, and that’s why you need the best possible option. 

In this comprehensive guide, we discuss the 10 best hotel reservation software solutions, each designed to simplify bookings, enhance guest satisfaction, and make daily operations easier.

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What is a Hotel Reservation System?

A hotel reservation system is a software solution that helps you manage bookings of your hotel efficiently. It lets you: 

• Monitor room availability
• Manage room bookings from multiple channels
• Process payments in one place

Guests can also check availability, book rooms, and receive confirmations instantly. 

Moreover, you get automated emails, reporting, and integration along with channel managers and property management software. It simplifies operations, reduces errors, and creates a smoother experience for both the hotel and its guests. 

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Features to Consider While Choosing the Best Reservation Software

90% of hotel businesses now use a central reservation system integration. But how do you choose the right one that meets your hotel business’s specific needs? Here is a checklist to help you find the perfect fit: 

• Ease of use: Make sure you and your team can navigate it without scratching your heads
• Channel connectivity: Handles bookings from OTAs, your website, and walk-ins in one place
• Mobile-friendly: Check if the interface is mobile optimized, since mobile phones generate 62.54% of website traffic globally. 
• Automated tasks: Look for reminders, confirmations, and updates that save time
• Reporting tools: See if it has simple dashboards to see bookings, revenue, and trends at a glance
• Support: Find out if the support team offers quick help when you face downtimes or navigation gets tricky 
• Scalability: Pick a system that grows as your hotel grows to avoid draining your funds on a new tool later on
• Data security: Look for hotel PMS systems that keep guest and payment information safe with encryption and regular updates.

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Best Hotel Reservations Software

Before we get into discussing the top hotel reservation in detail, let’s start with a side-by-side comparison at a glance.

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Top 10 Hotel Reservations Software Overview 

Here are the 10 best hotel reservation software worth your consideration: 

1. roommaster (Best for all-in-one hotel management software)

roommaster is an all-in-one hotel management solution where you can manage reservations, automate repetitive tasks, get more direct bookings, and even generate useful data insights with real-time reporting. 

With roommaster Booking Engine, you can build your own booking pages with clear booking calendars with just a few clicks and cut down those annoying third-party commission fees. Customize it to match your brand, add upsell packages and add-ons, and let your guests book conveniently, just like they would in OTAs. Its mobile-friendly interface lets both your staff and guests manage reservations on the go. 

roommaster Property Management System also manages booking confirmations, reminders, and updates, freeing up time for your team. Your guests will receive instant confirmations without manual follow-ups. This keeps your booking process smooth from start to finish. 

The reporting tools monitor occupancy, revenue, and booking trends in clear dashboards. And if you struggle with overbookings, use the roommaster Channel Manager. It connects your website, OTAs, and walk-ins in real time and syncs your availability and rates across all your channels!

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Key features

• Reservation management: Process all bookings from the online travel agency and your website in one place
• Direct booking engine: Minimize commission fee and boost revenue with a mobile-friendly design, an interactive rate calendar, and upsell options
• Channel manager: Sync availability and rates in real time across your website, hundreds of OTAs, and major global distribution systems without manual updates
• AI voice concierge: Give guests 24/7 voice and chat support through roommaster Concierge, a Hotel AI Agent, answering booking inquiries and FAQs 
• Reporting and insights: Use real-time dashboards that show occupancy and booking trends to maximize revenue
• Secure online payments: Let guests pay with cards, wallets, and contactless payments with built-in encryption
• Third-party integrations: Connect with your existing systems like POS, payment gateways, and more for operational efficiency 
• Hotel website builder: Get help in building your on-brand website with roommaster Hotel Website Builder to make direct online booking easy

Pros:

• Centralized platform: Implement an all-in-one system combining PMS, booking engine, channel manager, and payment gateways in a single platform, so no need to switch between multiple tools
• Maximize revenue: Get more online bookings directly and increase profits
• Improve booking experience: Enhance guest experiences with automated messages and the roommaster hotel AI agent

Cons

• This property management system takes some time to get comfortable with all the features 

Pricing

• Custom pricing 

What are real-life users saying about the tool?

“The best tool for the administration of a hotel, is really easy, saves you time and allows you to streamline and perform optimally processes such as the check-in and check-out of guests, the high effectiveness of internal messaging, room reservation, Follow-up to staff and the best relationship with the client. Management in each of the hotel spaces, management and work staff.”

• G2 review

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2. Seekda (Best for increasing online visibility for independent hotels)

The standout feature of Seekda is its product metasearch, which helps boost your small hotel’s online visibility. This helps drive more direct reservations through quick listing setups. Moreover, this hotel booking software also manages bids for CPC and CPA models and implements express booking formats on Google, Trivago, and other channels. 

Moreover, Seekda’s Circles lets you create multiple booking engines for the same property, each tailored to a specific audience and purpose

Key features

• Event bookings: Provide exclusive bookings for event organizers and their guests for simple and efficient group reservation
• AI voice assistant: Convert phone calls into confirmed reservations automatically, reducing manual work and missed bookings
• Product metasearch: Boost your hotel’s exposure across multiple metasearch platforms and price comparison portals from one dashboard

Pros

• Boost online visibility: Boost visibility for your serviced apartment, vacation rentals, or independent hotels for more direct bookings
• Simplify event bookings: Offer customized booking processes for event organizers and improve customer success 

Cons

• Training staff on this hotel reservation software takes some time
• Big hotel groups may find this platform inadequate to manage multiple properties 

Pricing

• Light: Starts from €67/month
• Pro: Starts from €92/month
• Premium: Starts from €125/month

What are real-life users saying about the tool?

No reviews available.

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3. Hotelchamp (Best for hotel website building)

Hotelchamp makes building your hotel’s website feel effortless. Their no-code site builder lets you launch a polished, mobile-optimized website with an intuitive design that highlights your brand. You don’t need coding skills; instead, you can focus on content and personalization.

Moreover, its convertion toolkit lets you tailor offers and messages according to guest profiles, boosting direct bookings. The hotel booking engine delivers an app-like experience to streamline operations. You get fast loading, a one-page flow, upsells, and simple checkout.

Key features

• Website builder: Create a polished, mobile-optimized hotel website quickly with an intuitive design that showcases your brand without coding skills
• Conversion toolkit: Deliver tailored offers and content based on guest behavior to increase engagement and drive more direct bookings
• Booking engine: offer your guests a fast, one-page booking experience with built-in upsells and a checkout flow that helps streamline operations

Pros

• Increase direct bookings: Encourage guests to book directly through a personalized website and booking engine experience
• Save time: Create distribution channels without manual work, saving time and money

Cons

• Hotel chains will require more customization
• This hotel booking software comes with a steep learning curve

Pricing

• Custom pricing

What are real-life users saying about the tool?

No reviews available

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4. SiteMinder (Best for smooth booking performance monitoring) 

SiteMinder offers detailed analytics and insights beyond the basic hotel booking software features. You can run the night audit process, understand booking performance, and maximize occupancy with data-driven decisions. 

Another highlight feature is the integrated EMV-compliant payment processing. It allows hotels to process and refund payments, validate credit cards, and automate charges directly within the platform..

Key features

• Channel manager: Connect your property to hundreds of international OTAs and global distribution systems from one dashboard, reducing the risk of double bookings
• Booking engine: Turn your hotel website into a direct booking channel with a fast, mobile-friendly engine that captures more res
• International OTA connections: Connect with hundreds of international OTAs and global distribution systems

Pros

• Expand reach: Connect with global OTAs and distribution systems to get more international guests
• Targeted improvements to maximize revenue: Use booking analytics to understand guest behavior and optimize pricing and distribution

Cons

• This hotel booking software is more expensive than alternatives
• The Siteminder R12 version is quite slow

Pricing

• Custom pricing 

What are real-life users saying about the tool?

“Permissions can be a little difficult with few tenant admins”

• G2 review

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5. Sirvoy (Best for eco-lodges and rentals)

Sirvoy is perfect for you of you run eco-lodges, rentals, and hostels. You get flexible setup, seasonal control, and efficient bed and booking management to match outdoor and high-turnover lodging needs. 

This hotel management software lets you embed the built-in booking engine on your website or Facebook for direct, commission-free bookings. You also get automated guest communication, a channel manager, and dynamic pricing. 

Key features

• Embeddable booking engine: Drive commission-free bookings with a multilingual and Facebook-friendly booking engine
• Website builder: Create mobile-friendly site with the drag-and-drop website builder that integrates booking tools seamlessly
• Tailor packages: Customize glamping and retreat packages, upselld, and add-ons

Pros

• Afforable: Pause your subscription when your site is closed with Sirvoy’s refill-based pricing model
• Flexibility: Boost loyalty with flexible rate plans, promo codes, and add-ons

Cons

• You will find exporting your data difficult with this booking software
• Some essential features are locked behind pro plans

Pricing

• Explore: Free
• Starter: Starts from $15/month
• Pro: Starts from $54/month

What are real-life users saying about the tool?

“The lack of export facilities of the data in the software”

• G2 Review

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6. RateGain (Best for implementing AI booking engine)

RateGains standout feature is its MCP-integrated (Model Context Protocol) booking engine. Here, your guests can use natural language to search, compare, and book rooms through a conversational reservation system. 

You also get a channel manager, GDS connectivity, and room rate intelligence for greater operational efficiency. 

Key features

• Channel manager: Distribute rates and inventory across 400+ OTAs and GDS platforms
• Parity monitoring: Maintain rate parity with advanced rate intelligence
• Dynamic booking engine and analytics: Launch booking page with add-ons, loyalty rewards, multi-currency support

Pros

• Greater guest satisfaction: Simplify room bookings with voice and impress your guests with voice AI-activated booking channel
• Smart ad campaigns: Use intelligent bidding and real-time insights across over 1,100 data sources to drive direct bookings and maximize ROI

Cons

• Inventory and rate checking is a little tricky
• Customer support needs some improvements

Pricing

• Custom pricing

What are real-life users saying about the tool?

“The tool needs to develop some advanced features. The linking of rate plans are quite old method. The customer support is also quite average.”

• G2 review

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7. Innkeepers Advantage (Best for B&Bs and vacation rentals)

Innkeepers Advantage is ideal for small teams in B&Bs and vacation rentals. It lets you publish pictures, text, specials, packages, rates, and availability to both desktop and mobile with a single save. The drag-and-drop calendar lets you change reservations effortlessly. 

Moreover, quick and paperless e-signatures reduce manual tasks. The point of sale integration lets you manage in-house charges and extras seamlessly, keeping all transactions organized in one system.

Key features

• Custom website design: Build a unique site that showcases your property and drives direct bookings
• Reservation calendar: Use a drag-and-drop interface to manage and update reservations easily
• Connections: Integrate with OTAs, payment gateways, and other tools to streamline operations

Pros

• Simplify daily tasks: Update rates, availability, and specials in one click without juggling multiple tools
• Effortless B&B reservations: Manage bookings and changes easily with the drag-and-drop calendar, keeping operations smooth even with limited staff

Cons

• The system supports only a specific set of payment processors
• It lacks built-in tools for sending mass emails to customers

Pricing

• Starts at $67.95/month

What are real-life users saying about the tool?

No reviews available

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8. ThinkReservations (Best for automated communication)

ThinkReservations excels in automated guest communication, helping small properties boost guest engagement without increasing staff workload.

Its standout feature, ThinkMessenger, lets you send automated text messages for booking confirmations, reminders, and departure notifications. Plus, its integration with upsell portals enables properties to promote additional services or amenities, boosting revenue opportunities through automated messaging 

Key features

• Automated guest messaging: Send pre-scheduled messages like check-in reminders, welcome notes, and thank-you texts to enhance guest engagement
• Integrated booking engine: Manage real-time inventory, upsells, and direct bookings seamlessly from one platform
• Comprehensive reporting suite: Analyze booking pace, revenue, and occupancy to make informed decisions

Pros

• Responsive customer support: Get timely and helpful assistance, ensuring that any issues are addressed promptly
• Cost-effective for small properties: Offers a pricing structure that is generally affordable for small hotels or bed & breakfast services

Cons

• You have limited website design options 
• The interface may feel clunky

Pricing

• Custom pricing

What are real-life users saying about the tool?

No reviews available 

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9. Cloudbeds (Best for pricing intelligence)

Cloudbeds’ standout feature is its pricing intelligence engine. It uses real-time market data and dynamic competitor tracking to help set the right prices, 24/7.

In addition, you get a unified channel manager, booking engine, and front desk management. This cloud-based software’s distribution platform syncs inventory, offers dynamic rate management, and drives direct bookings for smooth hotel operations.

Key features

• Drag-and-drop reservation calendar: Manage multiple booking platforms with an interactive calendar to update dates, assign rooms, and avoid double bookings
• Unified inbox: Manage guest communication from every channel in one place better communication
• Pricing intelligence engine: Use real-time hospitality industry data and competitor tracking to adjust rates dynamically

Pros

• Easy calendar management: Use a drag-and-drop interface that reduces errors and avoids double bookings
• Smarter pricing decisions: Adjust rates with pricing intelligence engine to capture more revenue and increase direct bookings

Cons

• The guest communication emails often get delayed
• The font is a little difficult to read
• The customer support is very poor

Pricing

What are real-life users saying about the tool?

“There are some features it does not offer that are fairly standard in the industry. These lack of features then require a "workaround". It's so simple to use that it can occasionally be "dangerously easy" to accidentally do something that is not nearly as simple to undo.”

• G2 review

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10. Mews (Best for managing group reservations and corporate bookings)

If your current system is struggling with group bookings, Mews is a good option for you. Unlike generic hospitality property management software, it can import guest profiles and lists directly and apply room preferences en masse. You can make bulk updates and even manage all group billing in one place.

Moreover, this reservation management system lets you manage bookings for parking, meeting rooms, and coworking spaces without extra tools. This makes Mews particularly ideal for hotel groups frequently dealing with corporate guests. 

Key features

• Interactive timeline view: Manage reservations in an intuitive visual timeline with colored statuses and smart detail panels 
• Exclusive open API and marketplace: Connect with over a thousand integrations or build custom workflows through Mews’ open API
• Multi-space management: Manage rooms, parking, meeting areas, and coworking spaces in the same system

Pros

• New revenue streams: Let guests book parking, meeting rooms, and more to generate extra revenue 
• Reduce errors: Prevent double bookings and simplify complex group reservations with intuitive bulk booking engine

Cons

• The setup is quite complex and takes time
• The room order often gets mixed up due to some coding issues

Pricing 

• Custom pricing

What are real-life users saying about the tool?

“No offline support. Considering all the other features, there are not many negatives to talk. Easy to use at a basic level only.”

• G2 review

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How to Choose the Best Hotel Reservation System Provider

Choosing the right hotel reservation system depends on how your hotel handles bookings and guest experiences. Here’s a checklist to help you pick the best provider:

• Assess booking workflows: Which parts of your booking process take the most time or cause errors? Pick a system that streamlines online bookings accurately
• Check integration capabilities: Make sure the software works with all the tools, online travel agency channels, and online payments you use
• Prioritize guest experience: Look for features like automated  messaging, confirmations, pre-arrival alerts, and front desk software 
• Test usability: Try demos and pick a system where staff training doesn’t have steep learning curves
• Consider reporting tools: Pick software with clear dashboards to monitor occupancy, revenue, and booking trends at a glance
• Evaluate support quality: Make sure the provider offers quick and reliable help
• Check security standards: See if it complies with industry standards to protect guest data and online payments

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Hotel Reservations Software vs All-in-One Hotel Management Platfroms

Small hotels often struggle when their property management system lacks features like integrated online payments, built-in marketing, or real-time updates across online bookings. This can make daily operations more complicated and force staff to juggle multiple tools.

Platforms like roommaster provide an all-in-one solution. It combines a booking engine, channel manager, CRM, and housekeeping tools in a cloud-based setup. Hotels can manage hotel operations, connect with guests, and increase direct bookings without extra software or hardware.

Book a demo today to see how RoomMaster can simplify your hotel management.

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FAQs

1. What software do hotels use for bookings?

Hotels of all sizes (boutique stays, vacation rentals, mid-size properties, and large hotel groups) use booking software or property management systems to manage reservations, guest data, and payments. roommaster stands out as an all-in-one solution, offering reservations, a booking engine, channel management, an AI concierge, and fast support to fit every type of hotel.

2. Which is the best platform for booking hotels?

For travelers, the best platform depends on preference. Booking.com, Expedia, and Airbnb are widely trusted for variety and ease of use. However, with all-in-one hotel booking platforms like roommaster, you can build your own booking engine and reduce OTA commissions.

3. What is the best booking software?

roommaster is a great choice for all hotel sizes, whether you run a boutique hotel, vacation rentals, mid-size property, or a large hotel group. It comes with an AI-powered concierge to elevate guest experiences and offers fast, reliable support whenever you need it.

4. How much does hotel software cost?

Costs of hotel software vary widely. Basic hotel reservation software can start at around $50–$100 per month, while advanced systems with channel managers, analytics, and integrations can range from $200–$500+ per month. Some providers also charge setup fees or commissions on online bookings.

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