How To Add Your Property To Tripadvisor In 2025

TL;DR: 

• Poor preparation leads to Tripadvisor listing rejections and missed bookings from millions of travelers searching the platform.
• Manual listing management creates overbookings, rate inconsistencies, and damaged search rankings that hurt revenue.
• Meet eligibility requirements (12+ weeks operational), prepare proper documentation, and upload quality photos for approval.
• Channel managers like roommaster automate Tripadvisor updates and sync rates across all platforms without manual work.

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Tripadvisor is one of the world's largest travel platforms, connecting millions of travelers with places to stay around the globe. For property owners and managers, getting listed on Tripadvisor can increase your visibility to guests searching for accommodations.

The process of listing a property on Tripadvisor involves meeting certain eligibility requirements and following specific guidelines. Not every property is eligible, and Tripadvisor evaluates each application according to its published standards.

Understanding the requirements before starting the application process can help save time and prevent unnecessary rejections. Here is what Tripadvisor looks for when reviewing new property listings.

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Eligibility requirements for a Tripadvisor listing

Tripadvisor uses strict criteria to determine which properties are accepted for listing. The platform reviews applications to ensure only qualified properties appear in its search results.

Property types allowed: Tripadvisor accepts listings for hotels, bed and breakfasts (B&Bs), vacation rentals, and resorts. Individual owners of these property types may submit their accommodation for consideration. Property management companies and booking agencies are not allowed to list properties directly.

Minimum operational criteria: To be eligible, a property must have been fully operational for at least 12 consecutive weeks. Properties are required to accommodate more than one group of guests at a time, unless classified as a vacation rental. Properties that require a minimum stay longer than seven nights are not accepted.

Common restrictions: Tripadvisor does not accept listings for shared spaces, such as rooms within an occupied home. Sections or wings within other properties are not eligible for separate listings. Non-permanent locations, such as pop-up hotels or temporary accommodations, are also rejected.

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Step-by-step guide to add your property

1. Create or log in to a Tripadvisor owners account

To begin the listing process, access the Tripadvisor Owners portal. Create an account with your email address, or log in to an existing account. The Management Center serves as the main dashboard for managing the listing and tracking its progress.

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2. Enter location and contact details

Provide the full address of the property, including country, city, street, and postal code. Enter contact information such as a phone number, email address, and official website. Use the interactive map feature to place the pin at the property's entrance to ensure accuracy for guests.

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3. Complete property details and amenities

Select the business type that matches the accommodation, such as hotel, B&B, vacation rental, or resort. Enter details including number of rooms, maximum guest occupancy, and available amenities from Tripadvisor's checklist:

• Free Wi-Fi
• Parking
• Breakfast options
• Swimming pool
• Air conditioning
• Pet-friendly rooms
• 24-hour front desk

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4. Set rates, taxes and fees

Input standard nightly rates for each room type, and specify any seasonal pricing changes. Enter information about local taxes and any additional fees, such as cleaning or resort charges. Indicate the minimum and maximum stay requirements.

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5. Upload high-impact photos

Upload clear, high-resolution images that show the property's exterior, guest rooms, common areas, and important amenities. Photos must be at least 1024 x 768 pixels and cannot contain watermarks or text overlays.

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6. Submit and claim the listing

Review all information for accuracy before submitting. After submission, Tripadvisor will review the property. When approval is granted, follow the instructions in the Management Center to claim and manage the property listing.

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Required documents and photo standards

Tripadvisor requests specific documents to verify property legitimacy and ensure accurate representation of accommodations.

Business license or proof of ownership: Acceptable documents include a business license issued by a local authority, a property deed in the owner's name, or a signed lease agreement showing long-term control of the property. Other supporting documents might include government registration certificates or tax registration documents.

Identity verification for Tripadvisor hosts: Tripadvisor requires personal identification to verify the individual submitting the listing. Valid identification documents include a passport, driver's license, or national ID card. This process prevents fraudulent listings and confirms legitimate ownership.

Photo requirements: Images must be clear, in color, and well-lit. Each photo must accurately show the areas guests will use, such as bedrooms, bathrooms, and shared spaces. Photos cannot include people, pets, or excessive clutter.

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Verification timeline and status tips

After a property listing is submitted to Tripadvisor, the review process generally takes between two and six weeks. Processing times vary depending on the completeness of documentation and the volume of applications Tripadvisor is handling.

Tracking your submission: The status of a property listing application can be tracked through the Tripadvisor Management Center. The dashboard displays the current status, such as "Under Review," "More Information Required," or "Approved."

If your listing is delayed: When a listing remains under review for longer than six weeks, check for outstanding information requests in the Management Center inbox. Providing any missing documentation promptly can help Tripadvisor complete the verification process.

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Optimizing your Tripadvisor business listing for more bookings

1. Writing a compelling description

A property description on Tripadvisor presents key information to travelers. A clear description states what makes the property unique, such as architectural style or standout features. Including details about the neighborhood and proximity to attractions helps travelers make informed decisions.

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2. Highlighting amenities guests search for

Travelers use filters to find properties that match their preferences, so listing available amenities is important. Common amenities that guests search for include:

• Wi-Fi: Essential for business travelers and families
• Parking: Critical in urban or high-traffic locations
• Breakfast: Popular with leisure and business guests
• Air conditioning: Important in warm climates
• Swimming pool: Sought after by families and leisure travelers
• Pet-friendly rooms: Valued by guests traveling with animals

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3. Using reviews and badges to boost ranking

Guest reviews play a role in how a listing appears in Tripadvisor search results. Positive reviews, especially recent ones, indicate guest satisfaction and reliability. Tripadvisor awards badges to properties for consistent high ratings or quality of service, which appear on the listing and are visible to travelers.

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Connecting Tripadvisor to your PMS or channel manager

Managing multiple booking channels, such as Tripadvisor, online travel agencies, and your own website, can create operational challenges for independent properties. Each platform displays availability, rates, and restrictions independently.

Benefits of real-time inventory sync: Channel management connects property management systems (PMS) and booking channels, allowing inventory, rates, and availability to update simultaneously across all platforms. Real-time synchronization reduces the likelihood of overbookings and maintains consistent rate information.

How to link Tripadvisor to roommaster: roommaster offers integration with Tripadvisor through its automated channel manager software. Once connected, roommaster sends real-time updates for rates, availability, and restrictions directly to Tripadvisor. This integration reduces manual data entry and maintains up-to-date listings.

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Managing reviews and owner responses

Monitoring and responding to guest reviews on Tripadvisor is a key part of maintaining a property listing. Reviews are visible to the public, so both positive and negative feedback require attention.

Responding to positive reviews: When guests leave positive feedback, property owners can reply to show appreciation. A reply can be brief and specific, mentioning the guest's name and referencing something they enjoyed.

Handling negative feedback professionally: Negative reviews can be addressed with professionalism and a focus on resolution. Acknowledge the guest's experience, apologize if something did not meet expectations, and explain any steps taken to address the concern. Avoid defensive language or arguing with the guest.

Encouraging more guest reviews ethically: Tripadvisor policies allow properties to request reviews, but not to offer incentives or influence the content of reviews. Acceptable methods include giving guests a card with review instructions or sending a thank-you email after departure with a direct link to the review page.

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Common issues and how to fix them

Duplicate listings: Duplicate listings occur when the same property is added to Tripadvisor more than once. When duplicates are identified, Tripadvisor usually merges the listings. Property owners can request consolidation by contacting Tripadvisor support through the Management Center.

Incorrect map pin: An incorrect map pin can cause confusion for guests trying to locate a property. To correct a map pin, property owners access the Management Center and submit a correction request to Tripadvisor support with the accurate address.

Suspended or rejected listings: Tripadvisor suspends or rejects listings for reasons including incomplete information, non-compliance with guidelines, or unverified ownership. When a listing is suspended, Tripadvisor sends a notification with the specific reason. Owners can review the guidelines, correct problems, and submit an appeal through the Management Center.

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Partner with technology that simplifies Tripadvisor hosting

Modern property management systems use automation to simplify the process of managing Tripadvisor listings. These systems can update availability, rates, and restrictions across multiple booking channels without manual entry on each platform.

roommaster offers an integrated approach to channel management. With this setup, properties can manage their Tripadvisor listing, as well as other distribution channels, from a single dashboard. This includes automatic updates to room availability, rates, and property information.

See how roommaster can streamline your Tripadvisor operations alongside your other booking channels by requesting a free demo.

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FAQs 

Is it free to list a property on Tripadvisor?

Tripadvisor allows property owners to create and manage a basic listing at no cost. However, the platform collects a commission on bookings that are made through its system.

How does Tripadvisor earn money from property bookings?

Tripadvisor generates revenue by charging commission fees for each completed booking. The amount of commission varies based on factors such as property type and location.

Can I transfer my Tripadvisor listing to a new property owner?

Ownership of a Tripadvisor listing can be transferred in the Management Center. The process requires documentation that confirms the change in ownership and verification of the new owner's identity.

How do I remove my property from Tripadvisor permanently?

Permanent removal of a property listing involves contacting Tripadvisor support and providing proof of ownership. Some basic listing information may remain on the platform for record-keeping purposes.

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