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Clearwater, FL — November 4, 2025 — roommaster, the modern hotel management software built for independent hoteliers, has been recognized with the 2025 Certificate of Excellence by HotelTechReport, the global platform that helps hoteliers identify the best technology solutions for their properties.
This recognition, marked “Recommended by Hoteliers”, celebrates roommaster’s leadership in delivering dependable, easy-to-use hospitality software built by hoteliers, for hoteliers.
“This recognition is especially meaningful because it comes directly from the hoteliers who use our technology every day,” said Rachel Douglas, CEO of roommaster.
“At roommaster, our goal is simple: to remove technological barriers so independent hotels can focus on what they do best, creating unforgettable guest experiences.”
For over 30 years, roommaster has supported independent hotels of all sizes, from boutique properties and resorts to B&Bs and hotel groups. Its cloud-native, all-in-one platform connects every part of hotel operations, including property management, bookings, payments, distribution, and guest engagement.
The Certificate of Excellence reinforces what customers already know: roommaster is trusted because it works the way hoteliers think, intuitive, reliable, and designed by people who truly understand hospitality.
Under Douglas’s leadership, roommaster continues to evolve its platform with AI-assisted automation, an enhanced Marketing & Distribution Suite, and a growing ecosystem of integrations that connect seamlessly with the tools hoteliers rely on.
“Many providers offer only a fraction of what hotels really need,” Douglas added.
“That’s why we built roommaster to bring every essential tool together in one connected system. We’re continuously innovating to help independent hoteliers simplify operations, strengthen guest relationships, and compete with confidence.”
HotelTechReport is the world’s largest online community for hotel technology professionals, helping thousands of hoteliers each month discover and adopt trusted software solutions. Its Certificate of Excellence program highlights hospitality technology companies that consistently earn high satisfaction ratings for product quality, usability, and support.
roommaster powers independent hospitality with a modern, cloud-native hotel management platform designed to simplify daily operations and elevate the guest experience. Built by hoteliers for hoteliers, roommaster delivers technology that serves hospitality, not the other way around.
See how roommaster’s all-in-one platform can work for your property. Our experts will walk you through features tailored to your operations.
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See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.