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Join Thousands of Hotels Thriving with roommaster
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CLEARWATER, Fla., October 19, 2026 — roommaster today announced roommaster AI Connector, a new integration that connects hotel property management data with compatible AI assistants, including ChatGPT, Claude, Microsoft Copilot and Google Gemini.
Built on the Model Context Protocol (MCP), an open standard for connecting AI assistants to external systems, roommaster AI Connector allows hotel teams to ask questions in natural language and retrieve relevant, live information from their PMS. Instead of manually navigating screens and running reports to find answers, teams can use the AI assistants they already know to access hotel information more conversationally.
roommaster is among the early hotel property management system (PMS) providers adopting MCP to connect hotel operations with leading AI assistants.
The connector is available for eligible hotels using the reimagined version of the roommaster PMS.
What Is MCP?
MCP (Model Context Protocol) is an open standard that lets AI assistants connect to the systems you use at work, much like letting an app connect to your calendar.
- You choose to connect. Nothing switches on automatically. Your team adds roommaster in your AI assistant and approves the connection for your property.
- roommaster stays the home of your data. Your hotel data stays in roommaster as the source of truth. When you ask a question, your AI assistant retrieves the relevant information through the connector, subject to your permissions and the AI provider’s data-handling policies.
- You can disconnect anytime in your assistant’s connector settings.
- Your AI provider’s terms apply to your conversations.
Your Morning, Reimagined
Every hotel morning starts with the same questions. Who’s arriving? Who’s leaving? Who still has a balance? How is the week ahead shaping up? The answers are already in roommaster. Bringing them together is what takes time. Four in five hotels still spend up to two days a week on manual reporting.
“We rebuilt roommaster for the agentic era, where AI works alongside your team on every shift,” said Najib Nassif, CTO of roommaster. “The reimagined roommaster was designed to share what it knows with the AI agents your team relies on, and AI Connector is where that starts. When AI understands your hotel as well as your best manager does, your team can spend its time on decisions and guests.”
From Reports to Answers
Once roommaster is connected, your team can ask the questions they would normally answer by running reports. Your AI assistant draws on live roommaster data to provide answers. Depending on the AI assistant, account type and region, you may also be able to generate reports and dashboards, receive scheduled daily briefings, and access hotel information while on the go.
Everyone Asks. Everyone Knows.
From the front desk to housekeeping, revenue and accounts, teams can get answers relevant to their roles from live roommaster data, helping everyone work from a more consistent picture of hotel operations.
How to Get Started?
roommaster AI Connector is now available to eligible hotels using the reimagined roommaster PMS and a compatible AI assistant, including ChatGPT, Claude, Microsoft Copilot and Google Gemini.
Be among the first roommaster hotels to start your day with your AI assistant. Contact the roommaster team to get connected, or book a personalized demo to see it in action.
Availability of features such as scheduled daily briefings, report and dashboard generation, and mobile access depends on the AI assistant, account type and region.
About roommaster
roommaster is a hospitality software company built by hoteliers, for hoteliers. It has 30+ years in the industry, and its team brings 125+ years of combined hands-on hotel management experience. roommaster powers thousands of hotels worldwide with a unified suite: its Hotel PMS, Booking Engine, Channel Manager, Payments, Hotel Website Builder, Hotel Guest App, Revenue Management and roommaster Concierge. With 24/7 hospitality-trained support and a 97% client retention rate, roommaster delivers technology that serves hospitality, not the other way around.
Learn more at https://www.roommaster.com
Join Thousands of Hotels Thriving with roommaster
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