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2026 Comparison Guide

Stayntouch vs Mews Comparison

Stayntouch excels for select-service and branded hotels (50 to 500 rooms) wanting staff untethered from the front desk. Mews fits design-led hotels and growing groups (20 to 500+ rooms) wanting automation and a large app marketplace.

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Updated: Aug 2026 · Reviewed by roommaster hospitality experts · 30+ years industry experience
Stayntouch vs Mews Comparison dashboard screenshots
Quick Verdict
Stayntouch focuses heavily on a mobile-first front desk, fast staff onboarding, and guest self check-in, while Mews stands out for modern cloud operations, an open API, and payment and check-in automation

Stayntouch Overview vs Mews Overview

StayNTouch

Best For
Select-service, urban and branded hotels that want a mobile-first front desk and fast staff onboarding.
Core Strength
Mobile-native PMS that lets staff check guests in, post charges and manage housekeeping from a tablet anywhere on property.
Pricing
From about $550/month, quoted per property.
Support & Reliability
24/7 live support with quick responses, though complex issues can take longer as the company scales.
Pros
✓ Genuinely mobile-first front desk ✓ Very fast staff onboarding ✓ Configurable in-house without paid support ✓ Strong brand and management-company fit
Cons
✕ Reporting flexibility is limited ✕ Group rates and blocks can run slowly ✕ Occasional outages reported ✕ Some workflow gaps such as waitlists
Target
Select-service and full-service hotels, branded properties and management companies, typically 50 to 500 rooms.
vs

Mews

Best For
Design-led independent hotels, urban boutiques and fast-growing groups that want an open, automation-heavy platform.
Core Strength
Modern cloud PMS with an open API and a 1,000+ app marketplace, built around automating payments and check-in.
Pricing
Custom quote only. Positioned mid-to-premium, and marketplace apps add cost on top of the core subscription.
Support & Reliability
Live chat and a large documentation library. Reviews are positive overall but flag slower ticket resolution at peak.
Pros
✓ Genuinely modern interface ✓ Open API and 1,000+ marketplace apps ✓ Strong payment and check-in automation ✓ Kiosk cuts front desk queues
Cons
✕ Reporting depth needs external tools ✕ Housekeeping module is thinner than rivals ✕ Billing and payment disputes run through Mews ✕ Costs climb once marketplace apps stack up
Target
Boutique hotels, hostels, serviced apartments and multi-property groups with an appetite for configuration.

Stayntouch vs Mews: Head-to-Head Breakdown

A closer look at where each platform wins and where it falls short.

Stayntouch vs Mews vs roommaster: Full Comparison

StayNTouch
Mews
roommaster

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Now, meet roommaster.

roommaster is the modern, cloud-native hospitality platform trusted by thousands of hotels worldwide. Built by hoteliers, for hoteliers.

See why properties are switching from Stayntouch and Mews to roommaster in 2026.

30+
Years in hospitality
97%
Client retention
24/7
Live human support
100+
Hospitality integrations
35%
Higher conversion rates
50%
Faster check-in
60%
Mobile booking growth

Migrating from Stayntouch or Mews? Easier than you think.

Our team handles the heavy lifting so your operation stays running through the entire switch.

1

Tailored implementation

We assess your operations, plan the setup, and migrate data securely with zero downtime.

2

Comprehensive training

Your team gets hands-on, role-specific training using your real property setup.

3

Ongoing success partnership

A dedicated success manager, continuous updates, and best-practice consulting.

Stayntouch vs. Mews: Why Our Customers Choose roommaster

Hotels that evaluated Stayntouch or Mews and switched to roommaster share common reasons.

Everything bundled, not sold module by module

PMS, booking engine and channel manager come in one price, so the quote you accept is the bill you pay.

AI voice concierge captures missed revenue

roommaster Concierge answers guest phone calls around the clock and converts missed calls into bookings.

Hundreds of OTAs with real two-way sync

Rates and availability stay accurate across every connected channel. Overbooking protection is automatic.

Group bookings without compromise

Weddings, corporate blocks, family reunions. roommaster handles group reservations end to end.

Payments, billing and POS in one platform

Integrated payment processing connects directly to the PMS and booking engine. No workarounds needed.

Dedicated account manager from day one

Every hotel gets 24/7 live human support plus a named success manager, backed by three decades of hospitality expertise.

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Everything you need to know

Common questions about Stayntouch, Mews, and roommaster.