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2026 Comparison Guide

Stayntouch vs Cloudbeds Comparison

Stayntouch excels for select-service and branded hotels (50 to 500 rooms) wanting staff untethered from the front desk. Cloudbeds fits independent hotels, hostels and B&Bs (10 to 200 rooms) wanting PMS, channel manager and booking engine from one vendor.

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Updated: Aug 2026 · Reviewed by roommaster hospitality experts · 30+ years industry experience
Stayntouch vs Cloudbeds Comparison dashboard screenshots
Quick Verdict
Stayntouch focuses heavily on a mobile-first front desk, fast staff onboarding, and guest self check-in, while Cloudbeds stands out for all-in-one property management, broad OTA connectivity, and well-rated onboarding

Stayntouch Overview vs Cloudbeds Overview

StayNTouch

Best For
Select-service, urban and branded hotels that want a mobile-first front desk and fast staff onboarding.
Core Strength
Mobile-native PMS that lets staff check guests in, post charges and manage housekeeping from a tablet anywhere on property.
Pricing
From about $550/month, quoted per property.
Support & Reliability
24/7 live support with quick responses, though complex issues can take longer as the company scales.
Pros
✓ Genuinely mobile-first front desk ✓ Very fast staff onboarding ✓ Configurable in-house without paid support ✓ Strong brand and management-company fit
Cons
✕ Reporting flexibility is limited ✕ Group rates and blocks can run slowly ✕ Occasional outages reported ✕ Some workflow gaps such as waitlists
Target
Select-service and full-service hotels, branded properties and management companies, typically 50 to 500 rooms.
vs

Cloudbeds

Best For
Independent hotels, hostels, B&Bs and small groups that want PMS, channel manager and booking engine from one vendor.
Core Strength
All-in-one hospitality platform with strong channel connectivity and a well-reviewed onboarding process.
Pricing
Custom quote only, no published rates. Priced by property size and module mix.
Support & Reliability
Onboarding and training are consistently praised. Ongoing ticket response draws more mixed reviews.
Pros
✓ True all-in-one platform ✓ Strong OTA connectivity ✓ Patient, well-rated onboarding ✓ Good fit for hostels and B&Bs
Cons
✕ No transparent pricing ✕ Reporting depth is a recurring complaint ✕ Support slows once onboarding ends ✕ Thins out for larger, complex hotels
Target
Independent properties and small groups from roughly 10 to 200 rooms, strongest outside the enterprise segment.

Stayntouch vs Cloudbeds: Head-to-Head Breakdown

A closer look at where each platform wins and where it falls short.

Stayntouch vs Cloudbeds vs roommaster: Full Comparison

StayNTouch
Cloudbeds
roommaster

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roommaster is the modern, cloud-native hospitality platform trusted by thousands of hotels worldwide. Built by hoteliers, for hoteliers.

See why properties are switching from Stayntouch and Cloudbeds to roommaster in 2026.

30+
Years in hospitality
97%
Client retention
24/7
Live human support
100+
Hospitality integrations
35%
Higher conversion rates
50%
Faster check-in
60%
Mobile booking growth

Migrating from Stayntouch or Cloudbeds? Easier than you think.

Our team handles the heavy lifting so your operation stays running through the entire switch.

1

Tailored implementation

We assess your operations, plan the setup, and migrate data securely with zero downtime.

2

Comprehensive training

Your team gets hands-on, role-specific training using your real property setup.

3

Ongoing success partnership

A dedicated success manager, continuous updates, and best-practice consulting.

Stayntouch vs. Cloudbeds: Why Our Customers Choose roommaster

Hotels that evaluated Stayntouch or Cloudbeds and switched to roommaster share common reasons.

Everything bundled, not sold module by module

PMS, booking engine and channel manager come in one price, so the quote you accept is the bill you pay.

AI voice concierge captures missed revenue

roommaster Concierge answers guest phone calls around the clock and converts missed calls into bookings.

Hundreds of OTAs with real two-way sync

Rates and availability stay accurate across every connected channel. Overbooking protection is automatic.

Group bookings without compromise

Weddings, corporate blocks, family reunions. roommaster handles group reservations end to end.

Payments, billing and POS in one platform

Integrated payment processing connects directly to the PMS and booking engine. No workarounds needed.

Dedicated account manager from day one

Every hotel gets 24/7 live human support plus a named success manager, backed by three decades of hospitality expertise.

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Everything you need to know

Common questions about Stayntouch, Cloudbeds, and roommaster.