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2026 Comparison Guide

RoomRaccoon vs HotSoft Comparison

RoomRaccoon excels for small independent hotels and B&Bs in Europe (under 50 rooms) wanting a modern bundled system. HotSoft fits hotels, hostels and small chains in the Nordics and wider Europe.

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Updated: Aug 2026 · Reviewed by roommaster hospitality experts · 30+ years industry experience
RoomRaccoon vs HotSoft Comparison dashboard screenshots
Quick Verdict
RoomRaccoon focuses heavily on a modern all-in-one for small properties, with yield management and upsells built in, while HotSoft stands out for fully integrated modules at below-average pricing, scaling from hostels to chains

RoomRaccoon Overview vs HotSoft Overview

RoomRaccoon

Best For
Small independent hotels, B&Bs and boutiques in Europe wanting PMS, channel manager and booking engine bundled.
Core Strength
Modern all-in-one for small properties, combining PMS, channel manager, booking engine and yield tools.
Pricing
From about $188/month, with a 14-day free trial.
Support & Reliability
Mixed. Reviewers praise onboarding but frequently flag slow ongoing support.
Pros
✓ Modern all-in-one for small hotels ✓ Yield management included ✓ Clean, easy-to-learn interface ✓ Free trial before committing
Cons
✕ Frequent bug reports ✕ Slow customer support is a recurring theme ✕ Integration list is limited ✕ Guest data transparency criticised
Target
Small independent hotels, B&Bs and boutique properties, typically under 50 rooms, mainly in Europe.
vs

Hotsoft

Best For
European and Nordic hotels, hostels and small chains wanting a budget-positioned integrated PMS.
Core Strength
Fully integrated modular PMS from Hoist Group, scalable from hostels to chains and priced below category average.
Pricing
Custom quote through Hoist Group. Priced below the category average.
Support & Reliability
Delivered through Hoist Group's European service network.
Pros
✓ Below-average pricing for the category ✓ Modular and scalable ✓ Covers hostels through to chains ✓ Integrates with locks, phones and POS
Cons
✕ Very low visibility on review platforms ✕ Interface is dated ✕ Limited presence outside Europe ✕ Fewer modern automation features
Target
Hotels, hostels and small chains in the Nordics and wider Europe.

RoomRaccoon vs HotSoft: Head-to-Head Breakdown

A closer look at where each platform wins and where it falls short.

RoomRaccoon vs HotSoft vs roommaster: Full Comparison

RoomRaccoon
Hotsoft
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roommaster is the modern, cloud-native hospitality platform trusted by thousands of hotels worldwide. Built by hoteliers, for hoteliers.

See why properties are switching from RoomRaccoon and HotSoft to roommaster in 2026.

30+
Years in hospitality
97%
Client retention
24/7
Live human support
100+
Hospitality integrations
35%
Higher conversion rates
50%
Faster check-in
60%
Mobile booking growth

Migrating from RoomRaccoon or HotSoft? Easier than you think.

Our team handles the heavy lifting so your operation stays running through the entire switch.

1

Tailored implementation

We assess your operations, plan the setup, and migrate data securely with zero downtime.

2

Comprehensive training

Your team gets hands-on, role-specific training using your real property setup.

3

Ongoing success partnership

A dedicated success manager, continuous updates, and best-practice consulting.

RoomRaccoon vs. HotSoft: Why Our Customers Choose roommaster

Hotels that evaluated RoomRaccoon or HotSoft and switched to roommaster share common reasons.

Everything bundled, not sold module by module

PMS, booking engine and channel manager come in one price, so the quote you accept is the bill you pay.

AI voice concierge captures missed revenue

roommaster Concierge answers guest phone calls around the clock and converts missed calls into bookings.

Hundreds of OTAs with real two-way sync

Rates and availability stay accurate across every connected channel. Overbooking protection is automatic.

Group bookings without compromise

Weddings, corporate blocks, family reunions. roommaster handles group reservations end to end.

Payments, billing and POS in one platform

Integrated payment processing connects directly to the PMS and booking engine. No workarounds needed.

Dedicated account manager from day one

Every hotel gets 24/7 live human support plus a named success manager, backed by three decades of hospitality expertise.

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Everything you need to know

Common questions about RoomRaccoon, HotSoft, and roommaster.