2026 Comparison

roommaster vs ThinkReservations

roommaster is a complete cloud hotel management platform serving hotels, motels, B&Bs, and hotel groups across North America, UK, and Australia. ThinkReservations is a reservation management system built specifically for B&Bs, inns, and small boutique lodging under 30 rooms.

Updated: May 2026 Β· Reviewed by roommaster hospitality experts Β· 30+ years industry experience
roommaster vs ThinkReservations dashboard screenshots
Quick Verdict
roommaster is the stronger choice for hotels that need scalability, group bookings, and a full PMS with OTA distribution. ThinkReservations works well for very small B&Bs and inns. For any hotel expecting to grow or manage group business, roommaster delivers the depth ThinkReservations cannot.

roommaster vs ThinkReservations: How They Compare

roommaster

Best For
Independent hotels, motels, B&Bs, resorts, hostels, and hotel groups in the US, Canada, UK, and Australia.
Core Strength
All-in-one hotel PMS combining front desk, channel management, booking engine, payments, AI voice concierge, and group bookings.
Pricing
Transparent subscription pricing. No per-booking fees. Full platform included. Scales from single properties to hotel groups.
Support & Reliability
24/7 live support from hospitality professionals. Dedicated Customer Success Manager. 97% client retention.
Pros
βœ“ Full hotel PMS βœ“ Hundreds of OTA connections βœ“ Robust group bookings βœ“ AI voice concierge βœ“ 30+ years hospitality expertise
Cons
βœ• More comprehensive than needed for very small B&Bs under 5 rooms βœ• Not a B&B-niche-only platform
Target
Hotels and hotel groups of all sizes wanting a complete, all-in-one hotel management platform.
vs

ThinkReservations

Best For
B&Bs, inns, and boutique lodging under 30 rooms that prioritise personalised guest management and simple operations.
Core Strength
Purpose-built reservation management system with strong guest communication tools designed for B&Bs and inns.
Pricing
Subscription tiers by room count. Affordable for small properties under 30 rooms.
Support & Reliability
US-based phone and email support. Strong onboarding for small property queries.
Pros
βœ“ Purpose-built for B&Bs and inns βœ“ Strong guest communication βœ“ Easy to use βœ“ Affordable for small properties
Cons
βœ• Not scalable beyond small properties βœ• No group booking capability βœ• Limited automation βœ• Fewer OTA connections
Target
B&Bs, inns, and boutique lodging typically under 30 rooms focused on personalised guest experiences.

roommaster vs ThinkReservations: Head-to-Head Breakdown

Where each platform wins β€” and where it falls short.

roommaster vs ThinkReservations: Full Feature Comparison

roommaster
ThinkReservations
roommaster

See why hotels choose roommaster.

Book a Demo

Now, meet roommaster.

roommaster is the modern, cloud-native hospitality platform trusted by thousands of hotels worldwide. Built by hoteliers, for hoteliers.

Hotels that outgrew ThinkReservations chose roommaster for group bookings, full OTA distribution, and the ability to scale.

30+
Years in hospitality
97%
Client retention
24/7
Live human support
100+
Hospitality integrations
35%
Higher conversion rates
50%
Faster check-in
60%
Mobile booking growth

Migrating from ThinkReservations to roommaster? Here's how it works.

Our team handles every step so your operation keeps running through the entire transition.

1

Tailored implementation

We assess your operations, plan the setup, and migrate data securely with zero downtime.

2

Comprehensive training

Your team gets hands-on, role-specific training using your real property setup.

3

Ongoing success partnership

A dedicated success manager, continuous updates, and best-practice consulting.

ThinkReservations vs roommaster: The Full Picture

Hotels that compared ThinkReservations and chose roommaster share the same reasons.

Real hotel workflows from day one

Front desk, housekeeping, night audit, and group bookings are built into the core platform.

AI voice concierge captures missed revenue

roommaster Concierge answers guest phone calls around the clock, recovering lost revenue from missed calls and converting them into confirmed bookings.

Hundreds of OTAs with real two-way sync

Rates and availability stay accurate across every connected channel. Overbooking protection is automatic.

Group bookings without compromise

Weddings, corporate blocks, family reunions. roommaster handles group reservations at a depth most platforms cannot.

Payments, billing, and POS in one platform

Integrated payment processing connects directly to the PMS and booking engine. No workarounds needed.

Dedicated account manager from day one

Every hotel gets 24/7 live human support plus a named success manager. Three decades of hospitality expertise.

Compare more PMS platforms

See how other hotel and rental management platforms stack up in head-to-head comparisons across the industry.

Everything you need to know

Common questions about ThinkReservations and roommaster.