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2026 Comparison Guide

Mews vs HotSoft Comparison

Mews excels for design-led hotels and growing groups (20 to 500+ rooms) wanting automation and a large app marketplace. HotSoft fits hotels, hostels and small chains in the Nordics and wider Europe.

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Updated: Aug 2026 · Reviewed by roommaster hospitality experts · 30+ years industry experience
Mews vs HotSoft Comparison dashboard screenshots
Quick Verdict
Mews focuses heavily on modern cloud operations, an open API, and payment and check-in automation, while HotSoft stands out for fully integrated modules at below-average pricing, scaling from hostels to chains

Mews Overview vs HotSoft Overview

Mews

Best For
Design-led independent hotels, urban boutiques and fast-growing groups that want an open, automation-heavy platform.
Core Strength
Modern cloud PMS with an open API and a 1,000+ app marketplace, built around automating payments and check-in.
Pricing
Custom quote only. Positioned mid-to-premium, and marketplace apps add cost on top of the core subscription.
Support & Reliability
Live chat and a large documentation library. Reviews are positive overall but flag slower ticket resolution at peak.
Pros
✓ Genuinely modern interface ✓ Open API and 1,000+ marketplace apps ✓ Strong payment and check-in automation ✓ Kiosk cuts front desk queues
Cons
✕ Reporting depth needs external tools ✕ Housekeeping module is thinner than rivals ✕ Billing and payment disputes run through Mews ✕ Costs climb once marketplace apps stack up
Target
Boutique hotels, hostels, serviced apartments and multi-property groups with an appetite for configuration.
vs

Hotsoft

Best For
European and Nordic hotels, hostels and small chains wanting a budget-positioned integrated PMS.
Core Strength
Fully integrated modular PMS from Hoist Group, scalable from hostels to chains and priced below category average.
Pricing
Custom quote through Hoist Group. Priced below the category average.
Support & Reliability
Delivered through Hoist Group's European service network.
Pros
✓ Below-average pricing for the category ✓ Modular and scalable ✓ Covers hostels through to chains ✓ Integrates with locks, phones and POS
Cons
✕ Very low visibility on review platforms ✕ Interface is dated ✕ Limited presence outside Europe ✕ Fewer modern automation features
Target
Hotels, hostels and small chains in the Nordics and wider Europe.

Mews vs HotSoft: Head-to-Head Breakdown

A closer look at where each platform wins and where it falls short.

Mews vs HotSoft vs roommaster: Full Comparison

Mews
Hotsoft
roommaster

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roommaster is the modern, cloud-native hospitality platform trusted by thousands of hotels worldwide. Built by hoteliers, for hoteliers.

See why properties are switching from Mews and HotSoft to roommaster in 2026.

30+
Years in hospitality
97%
Client retention
24/7
Live human support
100+
Hospitality integrations
35%
Higher conversion rates
50%
Faster check-in
60%
Mobile booking growth

Migrating from Mews or HotSoft? Easier than you think.

Our team handles the heavy lifting so your operation stays running through the entire switch.

1

Tailored implementation

We assess your operations, plan the setup, and migrate data securely with zero downtime.

2

Comprehensive training

Your team gets hands-on, role-specific training using your real property setup.

3

Ongoing success partnership

A dedicated success manager, continuous updates, and best-practice consulting.

Mews vs. HotSoft: Why Our Customers Choose roommaster

Hotels that evaluated Mews or HotSoft and switched to roommaster share common reasons.

Everything bundled, not sold module by module

PMS, booking engine and channel manager come in one price, so the quote you accept is the bill you pay.

AI voice concierge captures missed revenue

roommaster Concierge answers guest phone calls around the clock and converts missed calls into bookings.

Hundreds of OTAs with real two-way sync

Rates and availability stay accurate across every connected channel. Overbooking protection is automatic.

Group bookings without compromise

Weddings, corporate blocks, family reunions. roommaster handles group reservations end to end.

Payments, billing and POS in one platform

Integrated payment processing connects directly to the PMS and booking engine. No workarounds needed.

Dedicated account manager from day one

Every hotel gets 24/7 live human support plus a named success manager, backed by three decades of hospitality expertise.

Compare more PMS platforms

See how other hotel and rental management platforms stack up in head-to-head comparisons across the industry.

Everything you need to know

Common questions about Mews, HotSoft, and roommaster.