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2026 Comparison Guide

Cloudbeds vs Hostaway Comparison

Cloudbeds is an all-in-one hotel management platform built for independent hotels. Hostaway is a property management system for short-term rental managers scaling vacation rental portfolios. They are fundamentally different products built for different accommodation types.

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Updated: May 2026 · Reviewed by roommaster hospitality experts · 30+ years industry experience
Cloudbeds vs Hostaway Comparison dashboard screenshots
Quick Verdict
Cloudbeds is clearly the choice for hotels — it has front desk workflows, housekeeping, and hotel-grade OTA distribution. Hostaway is built for STR managers, not hoteliers. Hotels comparing these two are typically evaluating the wrong product for one category; roommaster covers hotel operations and OTA distribution far more completely than Cloudbeds, with better group bookings and AI tools.

Cloudbeds Overview vs Hostaway Overview

Cloudbeds

Best For
Independent hotels and boutique properties globally wanting a unified PMS, channel manager, and booking engine.
Core Strength
Unified cloud hotel PMS combining front desk, reservations, housekeeping, reporting, and 400+ OTA connections.
Pricing
Per-property subscription tiers scaling with room count. Transparent tiered pricing.
Support & Reliability
24/7 global support with dedicated onboarding. Reviews flag occasional inconsistency.
Pros
✓ Hotel-grade front desk PMS ✓ 400+ OTA connections ✓ Unified all-in-one platform ✓ Well-established globally
Cons
✕ Group bookings limited ✕ Pricing complexity ✕ Not built for STR ✕ Weaker upsell tools
Target
Independent and boutique hotels globally wanting a single vendor for PMS, channels, and direct bookings.
vs

Hostaway

Best For
Short-term rental managers and vacation rental operators running portfolios of 5 to 500+ units across Airbnb and major OTAs.
Core Strength
STR automation platform with 200+ rental integrations, AI-powered messaging, and tools built for scaling vacation rental businesses.
Pricing
Custom quotes only. Mid-tier pricing. Costs scale with unit count and enabled modules.
Support & Reliability
24/7 phone and chat support. Reviews flag inconsistent response quality during peak periods.
Pros
✓ 200+ STR integrations ✓ Strong rental automation ✓ AI features for STR managers ✓ Scales rental portfolios
Cons
✕ No front desk workflows ✕ No hotel PMS capability ✕ Not built for hotels ✕ No transparent pricing
Target
STR managers, rental agencies, and vacation rental portfolio operators focused on Airbnb and OTA-driven revenue.

Cloudbeds vs Hostaway: Head-to-Head Breakdown

A closer look at where each platform wins and where it falls short.

Cloudbeds vs Hostaway vs roommaster: Full Comparison

Cloudbeds
Hostaway
roommaster

See why hotels choose roommaster.

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Now, meet roommaster.

roommaster is the modern, cloud-native hospitality platform trusted by thousands of hotels worldwide. Built by hoteliers, for hoteliers.

See why hotels are choosing roommaster over Cloudbeds and Hostaway in 2026.

30+
Years in hospitality
97%
Client retention
24/7
Live human support
100+
Hospitality integrations
35%
Higher conversion rates
50%
Faster check-in
60%
Mobile booking growth

Migrating from Cloudbeds or Hostaway? Easier than you think.

Our team handles the heavy lifting so your operation stays running through the entire switch.

1

Tailored implementation

We assess your operations, plan the setup, and migrate data securely with zero downtime.

2

Comprehensive training

Your team gets hands-on, role-specific training using your real property setup.

3

Ongoing success partnership

A dedicated success manager, continuous updates, and best-practice consulting.

Cloudbeds vs. Hostaway: Why Our Customers Choose roommaster

Hotels that evaluated Cloudbeds or Hostaway and switched to roommaster share common reasons.

Real hotel workflows, not workarounds

Front desk, housekeeping, night audit, and group bookings are built into the core platform.

AI voice concierge captures missed revenue

roommaster Concierge answers guest phone calls around the clock, recovering lost revenue from missed calls and converting them into confirmed bookings.

Hundreds of OTAs with real two-way sync

Rates and availability stay accurate across every connected channel. Overbooking protection is automatic.

Group bookings without compromise

Weddings, corporate blocks, family reunions. roommaster handles group reservations that neither platform can.

Payments, billing, and POS in one platform

Integrated payment processing connects directly to the PMS and booking engine. No workarounds needed.

Dedicated account manager from day one

Every hotel gets 24/7 live human support plus a named success manager. Three decades of hospitality expertise.

Compare more PMS platforms

See how other hotel and rental management platforms stack up in head-to-head comparisons across the industry.

Everything you need to know

Common questions about Cloudbeds, Hostaway, and roommaster.