roommaster vs
Cloudbeds vs Mews: Comparison

roommaster is the modern, cloud-native hospitality platform trusted by thousands of hotels worldwide. Built by hoteliers, for hoteliers, it unifies PMS, Booking Engine, Channel Manager, Payments, and Guest App into one powerful, intuitive system.

See why more hotels are switching from Cloudbeds and Mews to roommaster in 2025.

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Powering thousands of hotels worldwide

Cloudbeds vs Mews vs roommaster- Feature Comparison

From automation to analytics, every tool in roommaster is built to give hotel owners more control, fewer manual tasks, and better margins.

Core PMS Functionality
Modern PMS covering essentials; less depth in automation
Advanced PMS for large operations; complex setup
AI-powered PMS unifying front desk, housekeeping, POS, and reporting with real-time automation
Channel Manager
Integrated with OTAs; limited analytics
Robust OTA sync; higher cost tiers
Unlimited OTA connections with automated overbooking protection and deep analytics
Booking Engine
Branded booking page, commission-free, with a few upsell options
Strong booking engine; limited upsell options
Zero-commission, fully branded booking engine with upsell widgets and direct payment integration
Automation & AI
AI-driven platform called Signals
Workflow automation; no deep AI insights
AI-driven pricing and predictive analytics with ampliphi, AI concierge
Payments & Integrations
Integrated payments; standard options
Centralized payments; limited flexibility
Advanced payment suite with chargeback management, settlements, and 100+ integrations via open API
Mobile / Remote Access
Reliable mobile access
Good mobility, higher cost for add-ons
True cloud-native platform with 99.95% uptime, mobile-first design, and automatic updates
Information in this comparison is based on publicly available sources as of November 2025.
Product features and pricing are subject to change over time.

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Cloudbeds vs Mews vs roommaster - Rating Comparison

Across thousands of verified hotelier reviews, roommaster consistently outperforms Cloudbeds and Little Hotelier for usability, support, and overall value.

Overall Rating
star completestar completestar completestar completestar empty
(4.4)
star completestar completestar completestar completestar empty
(4.3)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.7)
Ease of Use
star completestar completestar completestar completestar empty
(4.5)
star completestar completestar completestar completestar empty
(4.4)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.8)
Customer Support
star completestar completestar completestar completestar empty
(4.3)
star completestar completestar completestar completestar empty
(4.2)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.9)
Features & Integrations
star completestar completestar completestar completestar empty
(4.4)
star completestar completestar completestar completestar empty
(4.3)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.7)
Value for Money
star completestar completestar completestar completestar empty
(4.2)
star completestar completestar completestar completestar empty
(4.1)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.8)
Information in this comparison is based on publicly available sources as of November 2025.
Product features and pricing are subject to change over time.

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Cloudbeds vs Mews vs
roommaster- User Experience & Operational Impact Comparison

roommaster replaces the patchwork of tools with one unified, AI-powered ecosystem that connects every part of your hotel.

Implementation Time
3 weeks; guided onboarding
4–6 weeks; complex setup
3–4 weeks; tailored onboarding with data migration and dedicated support
Customization & Flexibility
Good, but limited by structure
Designed for larger hotels; less flexible
Fully customizable workflows, modular add-ons, and open API
Scalability
Great for small to mid-size hotels
Built for enterprise-scale
Scales seamlessly from independent to group hotels
Reporting & Analytics
Solid reporting tools
Strong analytics, but complex
AI-driven insights and visual dashboards for smarter decisions
Support & Training
Ticket and live chat support
Email and chat; limited regional coverage
24/7/365 live support from hospitality experts
Integration Ecosystem
Wide integration options, including accounting, POS, but some add-on costs; connected OTA syncing
Good OTA integrations
Wide integrations unified in one login with synchronized data
Information in this comparison is based on publicly available sources as of November 2025.
Product features and pricing are subject to change over time.

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Why hoteliers trust roommaster

Helps Boost Revenue

Our integrated solutions help increase RevPAR by up to 35% with commission-free direct bookings and AI-powered pricing strategies.

Built by Hoteliers for Hoteliers

Building on our 30+ years of providing hospitality software, roommaster understands your operational challenges because we've lived them.

Trusted Partners

Human Support That Actually Helps

Real people, not chatbots. 24/7 multi-channel, global support from hospitality professionals who understand your business inside out.

Tools That Grow With You

Whether you manage one property or five, roommaster scales effortlessly. Add rooms, features, and users without replatforming.

Partnership That Never Ends

97% client retention and 24/7 hospitality-first support. We grow with you.

Migrating to roommaster? Easier Than You Think.

Tailored Implementation Process

We assess your operations, plan your setup, and migrate data securely with zero downtime.

Comprehensive Training Program

Your staff get hands-on, role-specific training using your real property setup, plus on-demand videos and guides for effortless onboarding.

Ongoing Success Partnership

Dedicated success manager, continuous updates, and best-practice consulting for lasting growth.

Frequently Asked Questions

Answers to Your Questions About roommaster

Have more questions for us? Our team can help you out. Get in touch with us!
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Have more questions for us? Our team can you out. Get in touch with us!
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How does roommaster compare to Cloudbeds and Mews in 2025?

roommaster is a modern, AI-powered, cloud-native PMS that unifies PMS, Booking Engine, Channel Manager, Payments, and Guest App in one platform. Cloudbeds and Mews are capable systems but often require multiple add-ons or external tools to match roommaster’s seamless, all-in-one experience.

What’s the key difference between roommaster and Cloudbeds?

roommaster was built by hoteliers who understand day-to-day property operations, so workflows feel natural and efficient. Cloudbeds offers flexibility but can rely on third-party integrations and support tiers, while roommaster delivers everything in one place with transparent pricing and 24/7 hospitality-expert support.

How does roommaster vs Mews compare for independent and group hotels?

Mews is popular with larger, enterprise-style hotels, but its setup and pricing can feel complex for independents. roommaster adapts to both independent and group properties, offering modern automation and scalability without the enterprise overhead.

How long does it take to switch from Cloudbeds or Mews to roommaster?

Most hotels are fully live within 3–4 weeks. The migration process includes data transfer, personalized configuration, and staff training guided by a dedicated onboarding team to ensure zero downtime and a smooth transition.

Does roommaster integrate with OTAs, payments, and other hotel systems?

Yes. roommaster connects seamlessly with 500+ systems worldwide—Booking.com, Expedia, POS, accounting, CRM, and more—keeping every channel, booking, and transaction synchronized automatically.

Is roommaster really AI-powered, and how does that help?

Absolutely. roommaster’s AI automates rate management, forecasting, and guest messaging while surfacing performance insights that help hotels grow direct bookings and reduce manual work by several hours each week.

Which PMS is better for multi-property management?

roommaster was designed for multi-property control from a single login. Owners and operators can view performance, update rates, and manage teams across multiple locations instantly—something Cloudbeds and Mews handle through separate dashboards or add-ons.

What kind of support can hotels expect from roommaster?

Every hotel receives 24/7/365 access to real human experts plus a dedicated Customer Success Manager. Our team brings over 125 years of combined hotel management experience, offering guidance that goes far beyond technical troubleshooting.

Is roommaster more cost-effective than Cloudbeds or Mews?

Yes. roommaster’s transparent, all-inclusive pricing eliminates per-booking fees and hidden add-on costs. Most hotels see immediate savings plus measurable operational gains within the first few months.

Why are more hotels switching to roommaster in 2025?

Because roommaster combines modern, AI-driven technology with decades of hospitality expertise. It simplifies operations, increases revenue, and provides the kind of human partnership that Cloudbeds and Mews users say they wish they had.

Join Thousands of Hotels Thriving with roommaster

See how roommaster's unified platform can work for your property. Our team will walk you through features tailored to your specific needs and operations.