roommaster vs
Cloudbeds vs innRoad: Comparison

When it comes to roommaster vs Cloudbeds vs innRoad, 2025 belongs to hoteliers who demand more than “good enough.” roommaster is the AI-powered, cloud-native PMS built for hotels that want speed, simplicity, and complete control. 

While Cloudbeds juggles integrations and innRoad keeps things basic, roommaster brings  PMS, booking engine, payments, channels, and guest experience together in one modern, unified platform that simply works.

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Powering thousands of hotels worldwide

Cloudbeds vs innRoad vs roommaster- Feature Comparison

roommaster delivers enterprise-level capability without the heavy setup, high costs, or complex learning curve of innRoad and Cloudbeds.

Core PMS Functionality
Cloud PMS for small–mid hotels; handles reservations, billing, and housekeeping, but lacks deep workflow automation.
Simple PMS covering essential tasks for inns and B&Bs; limited analytics or advanced automation.
Fully unified, AI-powered PMS connecting front desk, housekeeping, POS, rate management, and analytics with smart automation for daily operations.
Channel Manager
Integrates with OTAs; reliable real-time sync, but manual rate strategy setup.
OTA connections focused on small properties; limited pricing automation.
Advanced channel manager with industry-best OTA connections, automated rate parity, overbooking protection, and AI-powered pricing optimization.
Booking Engine
Branded booking page; commission-free, with a few upsell options
Simple booking widget for direct reservations; limited branding flexibility.
Fully branded, zero-commission booking engine with upsell widgets, dynamic pricing, and direct payment integration — proven to increase direct bookings by 15–30%.
Automation & AI
AI-driven platform called Signals
Minimal automation features; relies on manual updates and scheduling.
AI-driven platform using ampliphi intelligence to automate pricing, forecasting, guest communication with AI Concierge, and task management.
Reporting & Analytics
Customizable reports; data exports to Excel required for deeper analysis.
Standard reporting library; no predictive analytics or visual dashboards.
Customizable reports on daily operations, revenue by rate plan, and occupancy statistics, as well as detailed financial reports for transactions and payments
Payments & Integrations
Built-in payments; additional fees for advanced gateways or accounting sync.
Integrated payments and credit card storage; limited accounting and POS partners.
Unified payments suite with chargeback management, automatic settlements, and native integrations with platforms, including POS, CRM, and accounting tools.
Mobile & Cloud Access
Cloud-based with mobile app; updates vary by device.
Cloud-hosted platform with mobile access to key features only.
100% cloud-native and mobile-first.
Customer Support
Global chat and ticket system; response times vary.
Phone and email support; strong onboarding focus for new users.
24/7/365 live human support from hospitality experts plus a dedicated Customer Success Manager
Information in this comparison is based on publicly available sources as of November 2025.
Product features and pricing are subject to change over time.

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Cloudbeds vs innRoad vs roommaster - Rating Comparison

Independent reviews prove it: roommaster outperforms both Cloudbeds and innRoad across ease of use, support, and overall satisfaction.

Overall Rating
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(4.4)
star completestar completestar completestar completestar empty
(4.3)
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(4.7)
Ease of Use
star completestar completestar completestar completestar empty
(4.5)
star completestar completestar completestar completestar empty
(4.6)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.8)
Customer Support
star completestar completestar completestar completestar empty
(4.3)
star completestar completestar completestar completestar empty
(4.4)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.9)
Features & Integrations
star completestar completestar completestar completestar empty
(4.4)
star completestar completestar completestar completestar empty
(4.2)
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(4.7)
Value for Money
star completestar completestar completestar completestar empty
(4.2)
star completestar completestar completestar completestar empty
(4.3)
star complete whitestar complete whitestar complete whitestar complete whitestar complete white
(4.8)
Information in this comparison is based on publicly available sources as of November 2025.
Product features and pricing are subject to change over time.

All-in-One Platform Without the Enterprise Pain

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Cloudbeds vs innRoad vs
roommaster- User Experience & Operational Impact Comparison

roommaster simplifies every task, from check-in to reporting, giving your team more control, faster workflows, and measurable results that Cloudbeds and innRoad can’t match.

Implementation Time
≈ 3 weeks; guided setup
≈ 2 weeks; basic onboarding
3–4 weeks; tailored plan with data migration
Customization & Flexibility
Good; modular upgrades
Limited
Highly configurable workflows and open API
Scalability
Great for small–mid hotels
Best for small properties
Scales effortlessly from boutiques to multi-property groups
Reporting & Analytics
Customizable but manual
Basic reporting
AI dashboards with actionable insights
Support & Training
Chat & email
Phone & email support
24/7/365 expert support
Integration Ecosystem
300+ integrations
150+ integrations
Unified integrations across PMS, POS, and accounting
Information in this comparison is based on publicly available sources as of November 2025.
Product features and pricing are subject to change over time.

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Why hoteliers trust roommaster

Helps Boost Revenue

Our integrated solutions help increase RevPAR by up to 35% with commission-free direct bookings and AI-powered pricing strategies.

Modern, AI-Powered, Cloud-Native

Fast, secure, and flexible, built for hotels that expect modern performance, not legacy limitations. roommaster brings PMS, Booking, Channels, Payments, and Guest App together — one login, one system, one truth.

Trusted Partners

Human Support That Actually Helps

Real people, not chatbots. 24/7 multi-channel, global support from hospitality professionals who understand your business inside out.

Built by Hoteliers, for Hoteliers

Over 30 years of innovation and 125+ years of hands-on hotel management experience.

Partnership That Never Ends

Dedicated success managers, 24/7 support, and a 97% client retention rate, because hospitality is in our DNA.

Don’t Settle. Level Up With roommaster

Tailored Implementation Process

We evaluate your operations, migrate data securely, and customize setup to fit your property perfectly (and with zero downtime).

Hands-On Training for Every Role

Role-based, hands-on sessions with lifetime access to videos and guides.

Ongoing Success Partnership

Continuous updates, dedicated success managers, and best-practice consulting to keep you ahead of the curve.

Frequently Asked Questions

Answers to Your Questions About roommaster

Have more questions for us? Our team can help you out. Get in touch with us!
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Have more questions for us? Our team can you out. Get in touch with us!
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How does roommaster compare to Cloudbeds and innRoad in 2025?

In 2025, roommaster has become the PMS of choice for hotels that want modern technology with real hospitality insight. Unlike Cloudbeds, which depends on multiple third-party integrations, or innRoad, which caters mainly to small inns, roommaster is a unified, AI-powered, cloud-native platform. It combines PMS, Booking Engine, Channel Manager, Payments, and Guest App in one seamless system to help independent and group hotels simplify daily operations, boost revenue, and improve guest experiences from day one.

What’s the main difference between roommaster and Cloudbeds?

Cloudbeds offers a wide range of features, but they often rely on external plug-ins that can create data silos and added complexity. roommaster is a single, unified platform where every function, from front desk and housekeeping to billing, reporting, and rate management, works together from one login. The result is faster workflows, fewer errors, and a more intuitive experience for staff. In addition, roommaster’s AI tools deliver predictive insights that help hoteliers make better business decisions.

How does roommaster compare to innRoad for small and mid-size hotels?

innRoad is designed for smaller properties that need a straightforward PMS, but it often lacks depth and flexibility as hotels expand. roommaster offers the same ease of use yet scales effortlessly to handle multi-property operations, complex rate plans, and advanced analytics. It is simple where it should be and powerful where it matters, making it ideal for hoteliers who want a system that grows with them rather than one they outgrow.

How long does migration take when switching from Cloudbeds or innRoad to roommaster?

Most hotels are fully live within three to four weeks. The process starts with an operational review to understand your workflows, followed by secure data migration and custom configuration. The roommaster onboarding team manages every detail, from setup to staff training, so there is no downtime and no disruption to daily operations. It is one of the smoothest transitions in the industry.

Does roommaster integrate with OTAs, POS systems, and accounting platforms?

Yes. roommaster connects systems worldwide, including Booking.com, Expedia, Stripe, Sage, and QuickBooks. All integrations are unified inside the platform, so data stays synchronized across channels, payments, and reports without manual input. This eliminates double entry, reduces errors, and keeps your team focused on guests rather than spreadsheets.

What AI capabilities make roommaster different from other PMS platforms?

roommaster’s AI engine, ampliphi intelligence, does more than automate tasks. It analyzes booking patterns, occupancy trends, and guest behavior to recommend rate adjustments, forecast demand, and personalize communications. It also automates daily reports and routine tasks, saving most hotels four to six hours each week. This level of automation and intelligence goes well beyond what Cloudbeds or innRoad currently offer.

Which platform is best for managing multiple properties, roommaster, Cloudbeds, or innRoad?

All three can handle multi-property setups to some extent, but roommaster was built for it. It offers one centralized dashboard for all your properties with shared availability, unified reporting, and synchronized rate management. Cloudbeds requires switching between property views, and innRoad is more limited to single-property setups. roommaster gives owners and managers total visibility and control across every location.

How does support compare between roommaster, Cloudbeds, and innRoad?

roommaster provides live, human support 24/7/365 from professionals with real hotel management experience. Each client also has a dedicated Customer Success Manager who helps optimize performance and shares best practices. Cloudbeds and innRoad offer decent support but often rely on ticket systems or limited coverage hours. With roommaster, support is personal, immediate, and built around partnership, not just troubleshooting.

Is roommaster more affordable than Cloudbeds or innRoad?

Yes. roommaster offers transparent, all-inclusive pricing with no per-booking fees or surprise add-ons. Cloudbeds often charges based on volume or features, and innRoad’s pricing can increase as properties need more integrations. With roommaster, one predictable plan covers the entire platform including PMS, Booking Engine, Channel Manager, Payments, and full support. It is not just simpler, it delivers stronger long-term value.

Why are more hotels switching to roommaster in 2025?

Hotels are choosing roommaster because it combines modern, AI-powered technology with more than three decades of hospitality expertise. It is fast, flexible, and scalable, yet built with a hospitality-first mindset. Where Cloudbeds focuses on connectivity and innRoad on simplicity, roommaster brings both together, helping hotels run smarter, increase direct revenue, and deliver exceptional guest experiences without extra effort.

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