Hurricane Irma Update: Full Service Resumes After Hurricane Irma

Update Wednesday, September 13, 2017: We’re pleased to inform you that everyone here at roommaster made it through Hurricane Irma safely, and that our homes and offices sustained no major damage.As of today, we are back in our Tampa headquarters operating at our normal capacity to give you the finest customer service and meet your technology needs.While all of us at roommaster are grateful to have our homes after this devastating storm, there are many of us in Tampa, Florida and beyond who haven’t been so fortunate.Please take a moment to help people affected by the hurricane with a donation to the American Red Cross. It takes just 2 minutes to complete a donation at the link below.Donate to American Red CrossThank you so much for your patience during the storm and, as always, for being a valued roommaster customer.Originally published Thursday September 7th:Our headquarters are located in Tampa, Florida — the region weather forecasters predict will be severely affected by Hurricane Irma. In an abundance of caution for our employees, the roommaster staff has evacuated the Tampa area. To minimize disruption to our customer service, our support and sales teams will be working remotely to assist you with your needs.

• For emergency technical support, please call: 1.813.288.4900

During this time, we will do our best to handle emergency support needs and regular priority calls as quickly as possible, with the aim to resume normal service from our Tampa offices as soon as it is safe for our staff to return. We will send you an update when we re-open our headquarters and full services and operations resume. To our customers in the region impacted by this hurricane, our thoughts are with you. We sincerely hope that you are safe and that the storm causes no harm to you or your business. Take care, and thank you for being an roommaster customer.